Le Westin Resort & Spa, Tremblant reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

520 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Lovely hotel, wonderful courteous staff, and a great new restaurant ( Léo) that was phenomenal!!

Ralph M (Ottawa, Canada) on Jun 04, 2024

We have stayed at the Le Westin Tremblant on a number of our getaways. Typically, our May 31st anniversary and/or my wife's birthday in September. We arrived at the hotel and were greeted by the friendly valet. We were also met very pleasantly by several of the front desk staff. When they learned that we were celebrating our anniversary they put us up on the 5th floor in a room with a commanding view of Mont Tremblant and the hotel itself. The room was beautiful, large and provided all the requirements should we wish to have coffee and a small breakfast in the room. We decided to reserve at the hotel's new upscale destination for all-day dining the Léo boire + manger! The meal was exquisite, exceptional and the staff friendly and responsive to our every need! Certainly one of the best meals and accompanying service my wife and I have ever received. All staff were attentive, naturally friendly and we had some great conversations with each. To top off the meal of beautifully prepared dishes, a delicious caesar salad, an excellent Atlantic salmon dish (cucumber, ikura, fennel,new potato salad) and a well prepared duck breast (french peas, smoked crème fraîche, turnip, mint oil) that my wife loved, le m'atre surprised us with a complimentary Chocolate Profiterole (choux pastry, vanilla ice cream, chocolate sauce, crystal almonds) for our anniversary! All of this was not only extremely good but the final price was quite reasonable!! During our visit, we enjoyed walking around to the various quality stores that are available, climbing up the mountain path for some exercise, and seeing the various activities that were taking place (a major Cycling Race took place while we were there!) We plan to go back to Le WestinTremblant in September for another fun getaway!!

TripAdvisor users rated this property 4 out of 5

Perfectly located within the Pedestrian Village

mgarvin14 (Boston, Massachusetts) on Mar 26, 2024

Le Westin Tremblant is one of the best hotel choices among many located in Tremblant's pedestrian village. It's perfectly located about half-way up the hill in the middle of the village which leaves a short walk in either direction to stores, restaurants and skiing. The hotel is similar in decoration and facilities to other high end Westin properties so not overly fancy but modern and updated. It's kept very clean which is no small task with guests coming in and out in full ski gear throughout the day. Every employee we encountered (valet, front desk, housekeeping, restaurant) were upbeat and professional. Special shout out to Pascal from the valet team running out to the parking garage late one evening to retrieve items we forgot. The best part of this hotel is the setup for skiing. Skis are stored for you by the Valet team immediately upon check in. The ski locker room, located on the 3rd floor, is even closer to the ski lifts than the hotel entrance. This makes for a very short walk to begin and end a day of skiing. No need to lug skis back and forth to your room. We look forward to returning in the future.

TripAdvisor users rated this property 2 out of 5

Great location, TERRIBLE sleep quality. Do not recommend!!

mlsp1208 (Miami, Florida) on Feb 11, 2024

Great location, terrible sleep quality. We stayed here for four nights in a suite. The room was nice, nothing over the top but not disappointing either. Our suite was facing the entrance side of the hotel which provided a beautiful view of the village but a terrible nights sleep, every night. Directly below our balcony was a culdasac that apparently all of the party goers and apres skiers use to enter and exit the village after partying at the nearby club. The noise from the excited patrons leaving kept us up for four nights, until passed 2am every night. When we asked the front desk about the issue, they acted like it was the first time they had ever heard of the issue. Which was shocking and not believable by any means. Another issue we had was how hot the room was. With the AC and fan modes disabled in the room, and the inability to open the windows or balcony door at night for cooler air due to the ridiculous street noise at night, we were sweating every night in bed. The beds linens came with a beautiful duvet that we all wanted to use but couldn’t because we were dying of heat. Overall we would not stay here again or recommend it to others because if you can’t actually get any sleep on vacation, it’s not that enjoyable after a couple of days. It was a very disappointing experience for the cost.

TripAdvisor users rated this property 1 out of 5

Do not book, manager is rude

mommyoftwins2010 (Tokyo, Japan) on Dec 26, 2023

This hotel is absolutely the worst I have encountered. The concierge does not know when tickets can be delivered, and no one seems to have the patience to listen to their guests. I booked the hotel a few days ago on Dec 22 for checkin on Dec 28 and didn't know the last day of cancellation is Nov 27! I thought it is Dec 27. I fell ill on Dec 26 and had to cancel, they charged me for a one night stay even though I am sick, not to mention the manager there, Chelsea P. is extremely rude, talked over me when I am talking, extremely unprofessional and inpatient, blame expedia/hotel.com for the one day charge when in fact it is them who insisted it, and then finally hung up on me. I will be calling the General Manager Jill M. to complain.

TripAdvisor users rated this property 5 out of 5

Great hotel

Elmacho73 (Miami Lakes, Florida) on Dec 11, 2023

Excellent hotel, great location and good services We spend three days at that location and every thing was excellent Location location location. We hog recommend this hotel close to everything thing on Mont-Tremblant We are going to coming back in summer

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