Le Westin Resort & Spa, Tremblant reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

526 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Lovely hotel in the perfect location for the pedestrian village

Katie h on Oct 03, 2024

Lovely hotel in the perfect location for the pedestrian village. We didn’t see all the facilities in the hotel due to work being carried out, presumably for the upcoming winter season. It was also heavy rain when we were there so didn’t use the pool but it looked lovely. We had one of the top rooms which had fully equipped kitchen area (built within the cupboards) a dining table, sofa and queen bed. It was slightly dated but comfortable enough. Great staff and customer service. We were only there 2 nights but were made to feel very welcome.

TripAdvisor users rated this property 3 out of 5

Needs a refresh, below Westin standards

Phil M (Vancouver, Canada) on Sep 09, 2024

This property is 'ok' but not really up to par with what you would expect from a Westin brand hotel. The rooms are in need of a remodel and they are cutting corners with things that are usually standard at a Westin. For example, the coffee machine brochure talks about 'brewing yourself a Starbucks coffee in your room' but then you are provided with cheap no name motel coffee. The location is great and like most things in Tremblant, you pay for the location.

TripAdvisor users rated this property 5 out of 5

Service 10 +++, absolutely amazing stay.

N8647KPgeorgeh on Sep 02, 2024

Just completed 10 wonderful weekends at Le Westin Tremblant. Each stay was incredible. Each team member goes the extra mile to provide incredible service. Notable mention must be given to Gilles the Hotel manager and Chelsea the concierge, who set a new bar for customer service, as well as the Valet and front desk team. Highly recommend

TripAdvisor users rated this property 5 out of 5

First (but won't be our last) visit to Le Westin, Mont Tremblant!

time2travel4fun (Ontario, Canada) on Aug 12, 2024

Our first visit to Mont Tremblant was amazing! We are Marriott Bonvoy members and of course chose the Westin. (The rates were amazing here, with huge room choices, vs. the Fairmont Hotel.) It's a fantastic location, almost centered in the Pedestrian village making it accessible to everything. Even being so close in the village, it's lovey and quiet at night. We had a beautiful room, with king bed, dining table & 4 chairs, couch and 2 chairs, and fireplace. Small balcony overlooked the pool with 2 chairs. Beautiful view at night! Very spacious, comfortable and clean but definitely needs a refresh and upgrade. (We noticed on the elevators the hotel will be updated quite soon.) The pool is small and the hot tub is huge! We thought the pool could be bigger as it got quite crowded. We didn't do the restaurants, but they only really had just one. The other (Le Tiguidou) was a bar where you could order a small bite. Léo boire + manger didn't have a lot of variety on the menu and was quite pricey. The team at the hotel was so incredibly friendly and helpful. We were greeting each and every time we went by the front desk, concierge and door-person. We will definitely be heading back here!!

TripAdvisor users rated this property 3 out of 5

Great location, hotel room needs improvement

Karman C on Jul 09, 2024

Mont Tremblant is beautiful! We selected Le Westin Tremblant because it is pet-friendly. The location was very convenient, just a few minutes walk to the Pedestrian village and restaurants. The valet parking cost was reasonable and we could go in and out. The staff who parked our car was friendly. The pool and jacuzzi were the best entertainment during our 2 nights stay. The room we stayed in was on the second floor, it was outdated and the bed was not comfortable. There was no body wash in the bathroom (even though we requested to refill it) and maybe it is summer time, there were little flies in the room. Prior to our stay, I let the concierge know that we would be staying with our dog and I was surprised they didn't even have a water bowl in our room; I saw in another review that a family who stayed at this hotel got a room prepared with a dog bed, water and food bowls for their dog. I submitted the same comments on their survey hoping they would improve the room and the service to the family with a pet.

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