TripAdvisor Traveler Rating

I would like to commend Dennis and Lundee at the beach bar for their exceptional customer service. They were attentive, friendly, and truly enhanced my experience during my stay. Unfortunately, I had a less-than-pleasant interaction with one of the bar backs, Romaine. When I asked him to call over one of the servers whose name I had forgotten, he responded, ‘If you don’t know his name, you shouldn’t call him.’ This comment felt unnecessary and unprofessional. Additionally, I noticed that Romaine seemed to prioritize guests who were either over-tipping or foreign women he appeared to be flirting with, which created an uncomfortable dynamic for other guests, including myself. I believe Romaine could greatly improve the guest experience by focusing on professionalism and equitable service for all patrons rather than selective behavior. Overall, the team at the beach bar is fantastic, but addressing this issue would benefit both guests and staff alike.

This is my 2nd time staying at Coco La Palm and it was just as magical as it was 12 years ago. The property has upgraded since my last visit a decade ago and I was still very happy to be there. I love that it is in the middle of everything. The staff are wonderful, helpful and very pleasant. I can't wait to visit again soon

My husband and I visited Coco la palm in August for 5 nights, we had a great time. The staff is amazing, our room was big and so spacious. This wasn’t our first time at coco and we can’t wait to return. The beach is beautiful, we met so many wonderful people, that just keep returning year after year, because of the staff and the beautiful beach. We can’t wait to return to Coco la palm.

This resort was IMMACULATE! I had concerns because I usually stay at luxury resorts but since I was there with a group - House Music on the Beach; the DJs stayed at CoCo LaPalm and I accompanied my significant other. I was pleasantly surprised at the cleanliness and by the professionalism of the staff. The restaurant had good food as well. I think the pictures of the room didn't do justice.

Coco la Palm is located at the best part of Negril’s extensive 8 mile beach strip. The waters and sand are the cleanest and the vibes the best. We were last here 16 years ago and we forgot how much we loved staying here. The extension to the bar/restaurant area have made it even better, with chefs and staff catering to your every need. Special shout out to Kion, the best barman around (Xander and I forgive you for being a Man U fan) Rooms are just a few steps from the sea, very comfortable and kept immaculately clean. I’m counting the days til I return.