TripAdvisor Traveler Rating

I’ve stayed at this location before- great location for all midtown activities. All prior stays have been great. But this stay was superior- all because of Shea. Shea was proactive in helping me getting into my room early after a very early am flight. She was kind, joyful, and wonderfully positive. And her energy continued each and every time I was in the lobby. Shea made this a GREAT stay for me!

Train to Moynihan Station, literally walk across the street to 8th and 33rd and you are at the hotel. Staff is pleasant, breakfast is comp and has good choices. Room is small but location is A+

Clean Rooms, free breakfast, lobby popcorn and helpful staff. I’d come back again. Super close to penn station. Did laundry here too.

When a friend said she booked us at the Fairfield Inn by Penn Station, I have to admit I did not have too many expectations. I had stopped in the lobby years ago and it was not the most impressive place. Was I surprised with what a wonderful overnight stay we had at the hotel. The lobby was beautifully decorated for the Christmas holidays and the front desk staff could not have been more pleasant and welcoming. The whole lobby had a festive and welcoming deal to it. The room really impressed me as it looked like it had just been renovated. The beds were super comfortable as were the pillows and I slept so soundly that evening. It was nice to wake up in the morning and see the Morgan Station lit for the holidays with white lights and wreaths. The breakfast was standard but very nice. The breakfast room was nicely decorated for the holidays and there is plenty of seating. The food was pretty good with scrambled eggs, sausage, potatoes, waffles and cereals. There were also bagels, muffins and yogurt. The ladies running the breakfast room had everything under control and people seemed very happy with their meal. I relaxed in the room until I checked out and ended up falling asleep again. The beds were that comfortable. I had a very relaxing much needed stay and the Fairfield Inn provided that.

The hotel stay exceeded my expectations. The cleanliness and amenities gave the feeling of elegant comfort. But it was the staff that made my stay extra special. From Daniel, the bellman, to Sean at check-in, Danny at check-out, and all the housekeeping and maintenance people I met in between - everyone greeted me with a smile and friendly hospitality. It says a lot about how they feel about their jobs, and that flows into all of the workings of the hotel. Thank you all for making my stay so lovely!