Clean and central but hard to contact after stay is over if you have a query
Jun 28, 2022
The room was spacious, clean and central to local attractions. The rooftop bar has amazing views but I would go during happy hour as drinks are expensive. In my opinion the breakfast wasn’t the best but we did find something to eat each day. We struggled to get a table in the dining hall and when we did found ourselves facing equipment. (You can take breakfast back to your room though but my preference wasn’t to do that).
I had to provide a debit/credit card on arrival and I have noticed an £82 pending debit after leaving and this is mainly why I have only given 3 stars as I’m having real difficulty trying to contact them to find out what this is for - on the website there is only a fax number. I would prefer to email as don’t want the phone costs for calling.
It is a nice hotel, in a central area but just check for charges taken before leaving so you can query then and there.
Jun 13, 2022
We had a fantastic stay. Our room was clean and ready for us when we arrived. The location is perfect to walk or see the sights via subway. The roof patio & bar was awesome, with happy hour snacks each night. Nice breakfast included also. We could not ask for anything better in Midtown Manhattan.
(New York City, New York)
Jun 11, 2022
I really enjoyed my stay here , hotel in great location , spacious beautiful room . Stuff very friendly nothing was to much trouble for them . Highly recomending this hotel will come back next year !!
(Oxford, United Kingdom)
May 31, 2022
What a delightful place to stay, it was our first time in New York. Location was perfect for this stay walking distance to time square, Maddison square garden, metro, the Hudson where we got our Statue of Liberty cruise.
Short metro ride to little Italy, soho and China town.
Breakfast was ok, gave you a great start to the day.
No resort fee’s (big bonus) !
We stayed in room 805, decent view. Want to say a special thanks to Ena L who looked after our room (we are a family of 4 and not the tidiest) our room was spotlessly clean everyday ! What a wonderful hardworking lady. I hope Management recognise this and feed this back to her. The two gentleman porters who take care of your bags, again very nice and welcoming.
Thank you all for a very pleasant stay.
The Dillon family
Also they have a fab roof top bar
Winner winner chicken dinner!!
May 24, 2022
Perfect location in Midtown. Staff is friendly and warm and helpful. The hotel is clean and well appointed. Bed was incredibly comfortable and the bathroom was large and had a great big modern shower. Right outside the hotel, you have all of the amenities you need to be comfortable. Highly, highly recommend and will definitely come back!