Fairfield Inn & Suites Manhattan Penn Station reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

1939 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent stay

holidaylover1972 (Chorley, United Kingdom) on Jan 16, 2023

Second stay at this hotel. It was great the first time (May 2019) and great this time (Dec 2022). Fantastic location next to Penn Station and across from Moynihan Train Hall which is great for transfers to Newark and JFK airports. Close to Empire State Building, The Vessel, Highline, Times Square 10 min walk). We had 2 double beds in our room - 4 of us. The rooms are big enough, coffee/tea station, hairdryer, shower gel etc all provided. Breakfast is included in the rate and set us up for the day. Peak time is around 8.30am so try to avoid this as it can get busy but the queue soon goes down. Fantastic roof top bar. We loved watching the sunset from here! Check in and out easy and quick. Friendly staff. Would recommend to others! I’m sure we’ll be back for a third time!!

TripAdvisor users rated this property 5 out of 5

The staff

AAord787 on Jan 10, 2023

Just a quick review to say thanks to the staff. Everyone was awesome. The lady at check in and check out. And the ladies in the breakfast room were so helpful. Tanks for a great stay. I will be back again.

TripAdvisor users rated this property 5 out of 5

Great hotel with great staff

Lisa199622 (Mission Hills, Kansas) on Jan 08, 2023

My family of 5 stayed in a 2 queen suite with a pull out couch on the 23rd floor. The room was so much bigger than I thought it would be based on pictures and the view was amazing. Every member of the staff was professional and helpful. It is across the street from the new Penn Station which is truly amazing. The roof top bar offers additional great views and it closed at 10:00pm so no late night noise. I have found my new favorite hotel in NYC.

TripAdvisor users rated this property 5 out of 5

Best Location for AMTRAK trip to NYC

V7601YZdavidh (Peabody, Massachusetts) on Jan 07, 2023

Right across the street from AMTRAK Moynihan Station for an Acela trip from Boston to NYC. Convenient, clean and breakfast included. Room was compact but had all the space needed ... this is NYC. Held our bags for us while we explored NYC and then easy to pick up and walk across the street for the train.

TripAdvisor users rated this property 4 out of 5

Perfect location in a quite Manhattan street with some great views

Y S on Jan 04, 2023

The location of the Hotel is perfect for staying in Manhattan. It located on a quite street opposite new train station with some nice restaurants on the underground level. Hotel offers free (somewhat unhealthy and limited) breakfast to all the guests and free coffee/tea/hot chocolate all day long (up until about 5pm). It also offers luggage storage after you checked out for a tip. We had AC issue for the first three nights where AC was set to OFF but kept turning itself on during the night every 5-15mins. Their maintenance guys couldn't figure out what can be wrong, so they just came in several times, looked inside it and left because during the day AC behaved at its best. These first three nights we couldn't sleep due to the AC noise. On the 4th night, my husband opened it up and disconnected it altogether so we can sleep. Not ideal but worked. We used the gym a few times, early morning there is no one. They offer water, towels and earphones to use on the machines. The hotel has washing machines and driers, but we haven't used them to comment. It's very handy though if you don't have much clothing with you. Overall, we had a great stay but the nightmare of the first three nights made me very weary. Other cons are: 1. I don't think the carpet in our room was even hoovered. 2. The tap on the sink is so close to the edge that it hard not to have water splashed all over the top while washing your hands: design flow. 3. There wasn't much breakfast for vegetarians/pescatarians, except for omelette, some fruits, occasional porridge and bread. We had enough nevertheless.

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