TripAdvisor Traveler Rating

Needed a place to stay from Friday noon to Saturday 8pm. Arrived at 12pm but… they have rooms but will not provide unless I pay additional 75$. Things after I paid for two nights to get checkout at 8pm So I walked to the city and return around 5pm Surprise! There is a long aueue to the elevator! They have there elevators but the line was long and I needed to wait for 8-10 minutes. Breakfast- basic variety but could have some jam , more vegetables and some hard cheese Very mediocre Only good place- is the location

Overall the hotel was nice, rooms were clean, and the view was great. However, the rooftop bar was not adequate for the number of people present. The umbrella was not in working order, so there was no cover from the sun during the afternoon. The food service was terrible. Two orders of mozzarella sticks and an order of french fries, paid for in advance, did not get delivered for over an hour. The french fries never came. There was also a service charge on everything you ordered, so we felt there should be no need for a tip. Overall, quite overpriced for the quality and service. The location was great to get to MSG, but not sure I would stay there again, knowing that the food service is very poor.

Very nice hotel. Roof top dining was cool also.

First and foremost I want to thank front desk agent Shea...she is such a friendly and helpful person and always wears a smile. She's a big asset to this hotel. If you're here for a game at MSG, then this hotel is it...just a minute walk away! And if you're planning on leaving on Amtrak, well, Penn / Moynihan are just across the street from this hotel Again, great location! Thank you! Alvin from Canada

Marc and Charles were fantastic! They were super helpful at the front desk. The rooftop also was excellent.