Overview
The Holiday Inn Resort Orlando Suites - Waterpark is a Walt Disney World Good Neighbour Hotel and the only all-suite Holiday Inn Resort at the entrance to the Walt Disney World Resort. The resort is located near many other popular attractions including Universal Orlando Resort, SeaWorld Orlando, Orange County Convention Center and the International Drive entertainment district. This family resort features 777 spacious suites. You will enjoy our many great amenities including the Surf and Splash Orlando Waterpark, complimentary shuttle service to the Walt Disney World Resort, Arcade, Aqua Kids Splash Pad, Fitness Center, outdoor basketball courts, kids playground, Family Movie Night, wireless Internet and other resort activities.
Resort fees include
- Scheduled transportation Walt Disney World
- Select resort poolside entertainment
- Premium outlet mall VIP card
- Local and 800 phone calls
- Access to fitness centre
- Business center services
- Admission to Lagoon Waterpark
Check in
4 p.m.
Check out
11 a.m.
Inclusions
Rooms
- 1 queen bed, and 1 bunk bed, or 1 king bed, and 1 bunk bed, or 1 queen bed, and 2 single beds
- Garden view
- No more than 6 guests in the room
- 1 queen bed, and 1 bunk bed, or 1 king bed, and 1 bunk bed, or 1 queen bed, and 2 single beds
- Garden view
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Ceiling fan
- Coffee maker
- Connecting rooms available (subject to availability)
- Living room
- Microwave
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- TV
Amenities
Main Entrance at the Holiday Inn Resort Orlando Suites - Waterpark
Surf and Splash Waterpark
Flowrider at the Surf and Splash Waterpark
Surf and Splash Waterpark Waterslides
Hideaway Bar and Grill
Poolside Seating at Liquid Sunshine Food Truck
Outdoor Lounge
Lakeside Cafe
Arcade
Fitness Center
Location
Reviews
TripAdvisor Traveler Rating
Very relaxing and comfortable very impressed with the room room was big enough comfortable warm clean
Rose Z on Feb 06, 2026
Was very helpful and polite help me with the bags from the car and my Wheelchair make sure I had extra towels and pillows and showed me around
AVOID like the plague.
rosemarys965 (Melbourne, Australia) on Feb 04, 2026
What a disappointment this hotel turned out to be. As with a previous review, the service is woeful. We stayed for 9 nights and EVERY SINGLE NIGHT we had to call because items were not in our room - hairdryer, towels, washcloths, rubbish bins, toilet paper, shampoo etc. The list goes on. Apparently the housekeeping is outsourced - shouldn't be my problem to manage. We went to reception on Day 3. Gaslit by the front office supervisor who told us lack of service happened because we had our do not disturb sign out. Fun fact, we didn't even have one, that was another item missing. Promised calls to see how things were going, never eventuated. BEWARE the $65 PER DAY "resort fee" - the florider didn't work for half the days we were there. Laundry doors didn't lock so we couldn't leave our laundry. The place was dirty. I took photos of cigarette butts on stairs and in doorways every day of our 9 day stay. Never cleaned. Apparently we should have been told at check in that rooms are only serviced every 5 days. We were not told this. They changed the towels every day, but that's it. Walls are paper thin, you can hear your neighbours talking all night. I travel a LOT and this is one of the worst hotel stays I've ever had. On our last night we received a visit from the housekeeping supervisor, just checking in. He promised to get someone to get in touch with us about all our issues. Home over a week and still waiting. Absolutely and utterly dreadful. I will be in Orlando again next month and will NOT be staying here. AVOID AVOID AVOID
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