Hotel

Loews Royal Pacific Resort at Universal Orlando

Orlando 4.5

Overview

Get swept away to a tranquil South Seas retreat filled with exotic food and carefree fun. A sparkling lagoon-style pool surrounded by a white sand beach and swaying palms invites you to escape. Curl up in the comforts of a private oasis in your room or suite. Leave the rest of the world behind and unwind with all the exclusive theme park benefits of being a Universal Orlando hotel guest.

Added value

All guest at any Universal Orlando Resort on-site hotel can take advantage of the following:

Universal Orlando Resort On-Site Hotel Benefits:

    Early Park Admission to the Wizarding Worlds and Volcano Bay 1 hour before the public

    ·The ability to charge in-park purchases to the hotel room key

    Free package delivery to the hotel room for any items purchased in the theme parks

    Free parking at the main CityWalk parking garage

    Free Transportation to the theme parks and CityWalk

    Pool-hopping privileges to use any hotel’s recreational facilities (excludes Endless Summer Resort)

    Free Wi-Fi Internet in all hotel rooms and public areas (faster speeds available for a fee)

    Free scheduled transportation to SeaWorld and Aquatica

    Preferred tee time and complimentary transportation (for foursomes) to participating golf courses

    Free admission to CityWalk clubs (excludes concerts and special events)

    In addition, every guest staying at Portofino Bay, Hard Rock, or Royal Pacific receives the following benefits:

    Free Universal Express Unlimited passes for both parks

    Priority seating at select restaurants in the parks and CityWalk

    All of these benefits are available from the moment you arrive until midnight on the day you check out. Even if your room won’t be ready until the afternoon, you can register at your hotel as early in the morning as you like, leaving your bags and retrieving your Express Passes (if eligible) in time for the Early Park Admission hour. Then linger at the resort after your checkout time, taking advantage of your pool privileges until late in the evening. 

Check in

4 p.m.

Check out

11 a.m.

Rooms

1000

Rooms

Standard Guest Room
  • 1 king bed, or 2 queen beds
  • Lagoon-style pool, garden or waterways(to theme parks) view
Standard Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • Turndown service
  • TV
  • Complimentary toiletries
  • Mini-fridge

Water View Room
335 square feet
  • 2 queen beds
  • Lagoon-style pool or waterways (to theme parks) view
Water View Room
335 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • Turndown service
  • TV
  • Complimentary toiletries
  • Mini-fridge

Club Level Room
335 square feet
  • 1 king bed
  • Lagoon-style pool, garden or waterways (to theme parks) view
Club Level Room
335 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • Turndown service
  • TV
  • Complimentary toiletries
  • Mini-fridge

King Suite Room
670 square feet
  • 1 king bed, and 1 sofa bed
  • Lagoon-style pool, garden or waterways (to theme parks) view
King Suite Room
670 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • Turndown service
  • TV
  • Complimentary toiletries
  • Mini-fridge

Amenities


Location

Address
6300 Hollywood Way, Orlando, Florida, United States of America
26 km from MCO airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Faeces on our bed!

419lucya on May 23, 2024

First impressions were amazing. Even thinking of rebooking as I’m a travel agent and was only discussing with a potential about how good the hotel was and the lobby was beautiful. The garden and the water feature. For us to find human feces in our bed after a day at the park. I was shocked and disgusted, my son was about to dive into it as I pulled sheets back for him to go to bed. We booked a night for the fast pass and for me to review for my work page. I rang concierge straight away and he was mortified he didn’t know what to say, he sent house keeping manager up she came within 10-15 minutes and she apologised I think she also took photos and told me it was unacceptable and she’d contact front desk for compensation. Not long after a maid came to change the bed, it had soaked to the mattress topper I didn’t see on mattress but surely the mattress should’ve been cleaned or something?? as she was changing the bed, Wayne from the desk rang me and said he could offer free breakfast, we’re off straight to park so I told him this and he said ok, Then he said he’d refund 50 percent. I got off phone told my husband what he had said and obviously wasn’t happy. We’re British so rather polite with anything and don’t ever wanna cause any fuss and we’re not fussy people but this was just disgusted the room was obviously not cleaned. We were not offered a room change it was 9-10pm at night after a day at park and then pool so we were so tired. My husband went downstairs and Wayne took him off to side to discuss and wasn’t really fussed he told us to email and all he could offer is what he had offered. Mean while the house keeping manager came back and asked if the second bed was ok, now in my head I’d be thinking this bed hasn’t been changed so surely this one hasn’t. So she started to check it and then was like no no and then stripped that bed obviously dirty as well. She then replaced towels, no sides been cleaned or anything. Surely you’d deep clean a room if you found it in that state? I am still shocked and not slept my children didn’t want to sleep in the beds so there’s 3 of us in one bed and husband in the bed that feces was in. To top it off after posting on a media page someone had commented saying they had issues last month not to our extent but they were giving free breakfast and 50 percent refund for unkept room as broken sink in working tv and stains on curtains. We had literal human poop in our bed doesn’t even come in par! Safe to say I will not be recommended this hotel and I will be informing everyone I can about this experience to avoid this hotel. You can’t change what’s happened but definitely hotel had chance to change the outcome and our experience. We have 7 days left of our holiday I really hope we don’t end up with a stomach virus from this.

TripAdvisor users rated this property 5 out of 5

Fantastic Family Trip!

ericahower (Lancaster, Pennsylvania) on May 20, 2024

From start to finish, our recent stay at Royal Pacific was fantastic. I made it a priority upon returning home to give credit where credit was earned, and this resort definitely earned it. This is our 3rd stay at this resort and by far the best. The lobby gives a warm welcome with its tropical ambiance (it also smells amazing!) My husband and I traveled with my parents and we had 2 water view rooms booked. Both rooms had a fantastic view (one of the pool, and the other of the boat transportation waterway and IOA). The view of IOA was particularly fun at night! We appreciated the staffs attention to detail in placing the rooms in close proximity to each other. The beds were very comfortable, particularly the pillows! The rooms and bathrooms were very clean. Could do without the bed coverlets, but if that's the worst we can come up with I'd say this resort is a winner for sure. We appreciated the quick walk to and from the parks, especially for the early morning park entry perk. We were extremely lucky to be able to walk on to Hagrid's 2 mornings in a row! We also loved the express passes and made the most of them. Huge benefit when your family wants to ride Velocicoaster in the middle of the afternoon! Jake's American Bar is a great option for a quick lunch or late dinner after park close. Good food, fair prices, and super easy for resort guests. We will definitely be booking Royal Pacific for our next Universal vacation. Highly recommend! Thank you for a wonderful stay!

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