Active Advisories
The final phase for the Swan Guest Room redesign will commence the week of April 8th and will be completed by end of January 2025. Upon completion, ALL Swan Guest rooms will have been redesigned and updated.
The Swan guest room redesign features notable upgrades including new wood laminate flooring, new furniture, 65” flat screen TVs, updates to soft goods and enhancements to guest room bathrooms as well.
Work will take place daily between 9 a.m. and 5 p.m., when the majority of guests are out of their rooms--each section of rooms being worked on will be placed out of order. Additionally, the guest rooms on the floor directly below where the work is being done will also be placed out of order to minimize noise impact.
Overview
In the heart of the Walt Disney World Resort, the award winning Walt Disney World Swan and Dolphin Resort is the gateway to Central Florida's greatest theme parks and attractions. Enjoy our stylish redesigned lobbies, magical surroundings, superior service, Heavenly Beds, the luxurious Mandara Spa, and many special benefits.
Walt Disney World Swan and Dolphin resort guests can enjoy Extra Magic Hours.
Guests will receive daily 30 mins early access to all 4 Disney Theme parks as well as stay up to two hours after regular closing at select Disney Theme Parks on select evenings.
Guests need to check with Disney Guest Services upon arrival for parks and times.
Exclusive dedicated and continuous luxury motorcoach transportation direct from our hotels to Magic Kingdom® Park, Disney's Animal Kingdom® Theme Park, and Disney Springs®. One bus per theme park running approximately every 20-30 minutes.
Disney’s Water Taxis providing transportation to Epcot® and Disney's Hollywood Studios® (or guests can take a leisurely stroll to the entrance of these theme parks as well)
Complimentary daily parking at Walt Disney World® Resort theme parks with your Walt Disney World Swan and Dolphin room key – two cars maximum
7-day advance reservations for Lightning Lane theme park ride reesrvation system
Resort fees include
- In-room high speed internet access.
- Daily Fitness Class (live instructor)
- Complimentary Swan Paddleboat rentals.
- Nightly Movies and S’Mores on the Beach
Check in
4 p.m.
Check out
11 a.m.
Rooms
756
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Coffee maker
- Lit make-up mirror
- Mini fridge
- Pillow top mattress
- Upgraded amenities
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Safe
- TV
- Westin Heavenly Beds
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Impressed with hotel and staff
Monica N on Sep 18, 2024
We recently stayed at the Swan for five nights. We had previously stayed at smaller resorts so we were not sure what to expect. We had a resort view room with king bed and sleeper sofa and the room was very spacious. Bathroom was small but serviceable. We loved the location and being able to easily walk or take a boat to Epcot, the Boardwalk resort shops and restaurants and Hollywood Studios. The pool area is top notch. Very relaxing and peaceful and a great escape from the busy parks. We will definitely stay here again in the future. Bus service to the parks and Disney Springs was reliable. Every staff person we encountered was friendly and helpful. Housekeeping kept us well stocked with fresh towels and bottles of water and coffee. They did a nice job making sure we had what we needed.
Broken fridge, broken a/c, no blankets or pillows for pull out sofa. Disappointing.
Nicole H on Sep 13, 2024
What a disappointment. We are currently at this hotel. We paid over $500 a night as we upgraded to the “baby suite” to have a bit more space. When we checked in we asked if the sofa bed could be made up for the kiddos and we were assured it would be done. Well, after getting back from the parks exhausted, we discovered it hadn’t been done. We figured it wasn’t a big deal, we’d do it ourselves. Well, there were also no pillows or blankets for the bed. So we had to call and wait for housekeeping to bring those. It took well over 30 minutes which isn’t a huge amount of time, unless you’re counting in exhausted kid minutes. We finally got everyone settled and in bed. And when we went to adjust the a/c so it wasn’t freezing, we couldn’t. There are two vents in our room and only one was controllable. The other was blasting freezing air over our kids bed. Because we were so exhausted (it was after 11pm and we had been up since 5am as it was our travel day) we just gave them our blanket and went to sleep rather than wait again for someone to come fix it. In the morning we went to grab our breakfast items we had packed and were disappointed to see the fridge had broken. It was cold when we put our items in it. However it was now very warm as it was sitting in the heat it generates with the motor running. All of our fresh snacks, breakfast, the fresh juice we bought from the hotel as well as our leftovers from our very expensive dinner the night before (a splurge) were all hot and spoiled. I contacted the front desk and reported the issues. They said someone would be up to fix them. We got back in the evening and the fridge was cold (with all of the spoiled food still in it) and the a/c was off and the room was 80* I tried turning on the air and now the one vent will not turn on. I contacted the front desk and asked to speak to a manager. She was less than concerned with the experience thus far and said “air conditioning isn’t my area of expertise but I can send someone up to look at it again”. I explained that we have a dinner reservation and asked when they could come. She said she can’t tell me how long it will be. Then I said I was worried the air would be turned on again and we wouldn’t be able to turn it off at bedtime. She said “would you like an extra blanket in case that happens” I explained that I didn’t want a blanket and that what I wanted was an air conditioner that I can actually control. She said she’d send someone up and that was tthat. So now we sit her waiting. The location is great here but beyond that it’s not worth being uncomfortable in the room after a long day. And it’s especially not worth having all the food I purchased and packed go to waste. Very disappointed.
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