TripAdvisor Traveler Rating

We came for a family wedding and had a wonderful time. The accommodations are very comfortable in the rooms were clean and nice. The room comes with all the amenities needed as well as comfortable beds. The room also has a lovely lanai to sit and drink your coffee on or a cocktail in the evening. The staff was the best we’ve experienced in many , many years. Each time you leave the building, they open the doors for you coming and going. That may be a small touch, but it is very nice. It makes you feel that you are being treated special. The food was incredible and again the staff was very friendly and accommodating . The crowns were beautiful and immaculate. I would absolutely return to this location again.

Super family friendly resort that the kids loved. We celebrated our son’s second birthday and he received amazing treatment from the staff and the whole family had fun in the lazy river, on the slides, and enjoying the smoothies and food

My favorite place. Love it. Stayed over 3 weeks. Would have stayed more. Annoying a $25.00 for self park. Not appreciating the corporate decision.

This resort is old, and ways over priced, with no activities besides the pool and lazy river which closed at 5pm even though it was sunny with 90 temperature. They charge extra for tennis or golf. They charge state taxes and city taxes on top of the taxes. Food was also very much over priced: fries $18, club sandwiches $22, room service adds taxes and delivery fee and 22% gratuity. A $98 room service order ended up over $148. All in all you can spend half your money for a more up to date resort, more activities, better food, better pools and better lazy river.

It takes a lot for me to post a comment like this. We just left this hotel a day early because we were grossed out. The maintenance on this hotel is clearly lacking. The shower valve was not sealed to the shower wall and extremely loose. There were broken tiles on the floor inside the room and on the upstairs walkway, which could cut someone’s foot. There were holes drilled in the shower wall that weren’t covered or sealed. We found a couple termites in our room. The beams under the balconies are degrading. The waterproofing on the stairs up to the water slides is peeling and could cut someone foot. The carpet is probably from the 90s, and is gross. The sheets weren’t fully placed on the bed. The price for what you get at this hotel does not compute, I don’t know how this hotel has 4 stars.