TripAdvisor Traveler Rating

Excellent location and facilities for a conference. Food/beverage/Audovisual were great. Hotel rooms are spacious and very comfortable. Parking is convenient and pool, common seating area are all nice.

The Omni was truly lovely -- the grounds are beautiful, well maintained and fit nicely into the desert motif, the restaurants have just been redone and the food quality was terrific, and the suite we were put in was beyond perfect and had a stunning view of the golf course! But what distinguished the resort most of all was the staff. From the minute we drove up we could tell this was a well run place. The bellman was gracious and helpful and led us out to our room in a golf cart and then carried all our bags up to the second floor. He stocked our fridge with water bottles, and to top it all off when my husband made a wistful remark that he would love to have a rocking chair to enjoy the beautiful balcony and view, the bellman proceeded to bring us not one but two rocking chairs for us to sit on the patio together. That level of service was indicative of all the staff. Jose, the loyalty ambassador, reached out to us pre-arrival and took care of every one of our (overly detailed) requests and not one thing was missed! The front desk staff on check in and check out where as friendly and helpful as one could want. And the waitress, Estrella, in the newly remodeled lunch restaurant took care of us as if we were in a Michelin star place (and the food was really terrific). Estrella told us she has been working there over a decade - and the longevity of the hotel's staff all around speaks to a place that is well run and well managed, and takes care of its employees. If you are looking for a place where you will be made to fell taken care of, this is your spot!

Had a great 4 night stay over a long weekend. The grounds are beautiful and the room we had was very nice. Some of the prices were a little high at the Palms cafe but we expected it at a resort like this. Plenty of dining options nearby to compensate. Pool was very nice. Getting a seat around the lazy river during a long weekend was challenging but the kids still enjoyed it very much. Would be a bonus if the Lazy river and waterslide was open past 5. 6p or 7pm would be great if you have been out for the day. We did have an electric vehicle and the free charging station was a nice but there a too few for a resort of this size. It lists 4 but 2 are reserved for Valet only. The two available are only on one side of the resort. Would be great to see a few added to the other. The free ice cream cups in the lobby was a massive hit with the kids as well! Clean updated rooms and very good service.

Superb experience at this hotel from check in to room cleaning to really excellent service in the main restaurant. The servers were efficient and very courteous and friendly. We found ourselves looking forward to seeing them every morning and as a result, we ate most evening meals at the hotel as well. It should also be noted that the food was also excellent.

I'm still trying to understand how OMNI can charge so much for this hotel. We had a 4 night stay recently, and were part of a team hotel block, so our nightly rate was reduced, but I still think we overpaid. Grounds and pools are beautiful, but that is about where the positive ends. Parking is $30/night- crazy. Rooms are very outdated- beds and pillows are uncomfortable, no microwave, bathroom has a slatted, pocket door which offers VERY little privacy, and our shower didn't drain properly and the head had terrible overspray- needs to be replaced. The rooms are spacious but nothing amazing. Just not worth what they charge, and we won't be returning.