Hacienda Buenaventura Hotel & Mexican Charm reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

5572 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Mexican charm is real!!!

Brandon B on Jan 17, 2025

Entertainment and food top notch the place is small and if it doesn't wow you are first glance that's ok. It's nice and cozy a smaller size insures better food and service. You will love it more everyday. They change it up everyday so there is always something to do or experience or eat 10/10 not extremely fancy but a very authentic Mexican experience. I loved my stay here would go back again!

TripAdvisor users rated this property 5 out of 5

Great service and value

mike m on Jan 09, 2025

Great service, staff were very friendly and location was ideal. Hugo and Davíd at the pool bar were incredibly attentive. Carts going to the service entrance had us up between 1-5am on a couple nights. Pillows were chunks of foam stuffed into a pillow case till they were a solid tube. Ended up just not using a pillow. Would definitely return for the service and value alone.

TripAdvisor users rated this property 5 out of 5

Thoughtful place

H F on Jan 07, 2025

So grateful to the wonderful kitchen staff for taking excellent care of my dietary needs. Making sure I had my vegan beans and tortillas was so wonderful . The serving staff was always going the extra mile. Thanks Alfredo Bobadilla. Wonderful spa services as well. Magical place to get a message. Mucho Gracias ??????

TripAdvisor users rated this property 5 out of 5

Warm and welcoming dining experience

Michael P on Jan 07, 2025

Dinner at restaurant Sabores de Mexico. Server: Alfredo Bobadia. Capitan: Jesus Zepedia Bartender: Angel Excellent service. Beautifully presented and delicious food. Welcome drink was quite tasty. My wife’s special dietary needs were well taken care of!

TripAdvisor users rated this property 5 out of 5

Excellent service

Kevin F on Jan 07, 2025

Alfredo Bobadilla was an excellent server in the restaurant, as well as Jesus Zepeta and Angel. They were extra helpful in helping my gluten free sister in getting a meal for her. I highly recommend the restaurant as well as the hotel and all the servers

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