Hacienda Buenaventura Hotel & Mexican Charm reviews
TripAdvisor Traveler Rating
6187 TripAdvisor reviews
Amazing
Emma M on Sep 14, 2026
All staff members were delightful, kind, and extremely helpful. I believe it was two members that even helped me and my friend back up to our room up all the stairs after we blacked out our first night??
Highly recommended
VegasUnfilteredBlog (Las Vegas, Nevada) on Aug 20, 2026
Excellent meal and atmosphere. Wonderful attentive service from Alberto Bobadilla.
Hacienda Buenaventura
Elisa D on Jul 19, 2026
Neemías was the greatest waiter. He was kind and attentive. He was always asking if we needed something. He gave us the best service
Broken room and lackluster service
Riley M on Jul 03, 2026
The hotel is beautiful and feels very homey not a super big resort if that is what your after but everything else is lackluster. We got there and the AC was leaking water onto the ground, one of our lights was out in the room, and they accused us of smoking in the room when we never did. After asking them to fix the AC they made it less and laid a towel down but didn’t stop the leak. Lastly, and this is just speculation I think they were shorting the drinks as they didn’t taste very strong. Overall a beautiful hotel but the service was lackluster. Would not recommend and would not go again.
April 2026 stay
HappyCamper564 (Peace River, Canada) on Jun 09, 2026
Pretty little resort on a busy street, close to everything you may need. The grounds are beautiful and there’s a huge friendly iguana who roams freely who loves to pose for photos. Food is decent, drinks are yummy. What makes this resort amazing is the staff. Thank you for the wonderful service and perfect vacation!