Hacienda Buenaventura Hotel & Mexican Charm reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.1
  • Service 4.6
  • Value 4.4

5959 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great choice in Puerto Vallarta

Cesar V on Dec 13, 2025

Excellent choice for travel to Puerto Vallarta, staff was really friendly, food was awesome. Beach area, not great looking! There is no gym unfortunately.

TripAdvisor users rated this property 5 out of 5

Our Hacienda away from home.

V2574FAjorgeg on Dec 10, 2025

This is our 8 time I'm Hacienda Buenaventura, we love the location, the entertainment and the friendliness of all the staff members. It's clean, quaint and very easy coming from the airport. I just wish that since we are past guest the management would offer special perks like additional discount for our lotalty.

TripAdvisor users rated this property 2 out of 5

Rip off!!

Shari-Lee F on Dec 09, 2025

2 stars not 4. False advertising no weight room no games room Sub par food, recycled from Meal to meal Pool filthy, gross Beach not accessible Had to pay extra to have a room with no mould and wifi Safe , shower and AC not working Worst vacation ever

TripAdvisor users rated this property 3 out of 5

Friendly and money saving

M8506ATchrisk on Dec 09, 2025

Lovely grounds and free flowing drinks have fun and relaxed here. Vendors at beach every 2 minutes though so not as relaxing as it could have been there. Sales pitch to upgrade to a membership was annoying and we never got the free city tour we were promised for attending

TripAdvisor users rated this property 5 out of 5

Love this place. Second time here !!

Jenn H on Dec 04, 2025

The location is very close to the airport which is great. The atmosphere is Amazing and definitely has that authentic Mexican boutique hotel feel to it. The rooms are great. We had a superior room bottom floor. Could Go out the deck to the pool Bar for food and drinks. The Mexican restaurant is a must but you have to reserve. The Hostess: Monserrat’s Rongel And Mesero; Alfredo Bobodilla were amazing the service was exceptional!! A must here. Food was good. Plated meals and tasted great. A +++

View All