Hacienda Buenaventura Hotel & Mexican Charm reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

3869 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Just don't

nieusmap (Barre, Vermont) on Jun 26, 2022

got stuck here by Delta airlines when my flight was cancelled - nightmare of a bathroom, room and food. Just don't... toilet seat falling off, sink didn't drain, the sink faucet barely functioned and literally had tape or paint or something designating hot and cold. The floor looked nasty

TripAdvisor users rated this property 1 out of 5

Not worth staying here!

angjimz99 on Jun 23, 2022

Terrible customer service, thin walls you can hear everything, restaurants have horrible service- food is bland, beach is not walking distance, pool closes early, stay at a better hotel this is a motel

TripAdvisor users rated this property 5 out of 5

Great Vacation!

maryamansaria (Tucson, Arizona) on Jun 22, 2022

Great place, feels like your in Mexico. We will recommend the Hotel to anyone wishing to get the real feel of being in Mexico. The staff was very friendly and hospitable, all of the amenities were great, our room was kept very clean every day and we felt very safe. I loved having a balcony overlooking the pool and beautiful landscaping. Location is very good, between the airport (7 minutes) and downtown (5 minutes)! Easy access to the beach. Definitely recommend to go. Maryam & Kaveh

TripAdvisor users rated this property 5 out of 5

Mexican Charm

Paul G on Jun 20, 2022

Great place to stay, in the middle of everything. We will be returning again and again. The service was fantastic and the food was awesome. Beach was close to the hotel and they had a shuttle to take you and bring you back.

TripAdvisor users rated this property 1 out of 5

Don’t waste your money

De A on Jun 20, 2022

Dirty hallways, horrible wifi and subpar food. Servers pool side was the best part of the hotel. They are busy but very attentive to everyone. The landscaping inside is beautiful. From the outside you would not know it was a hotel. Not worth the money.

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