Hacienda Buenaventura Hotel & Mexican Charm reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.0
  • Service 4.6
  • Value 4.4

5728 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Hacienda Buenaventura

Amanda L on May 03, 2025

The kitchen here was great! All the food at the buffet, or the formal restaurant was fantastic. The landscaping around the pool was absolutely beautiful. Shout out to Alfredo Bobadilla at the Sabores de Mexico restaurant. Wonderful service to my mother and I, and again, the food was excellent.

TripAdvisor users rated this property 5 out of 5

Great charming hotel!!

Nancy C on May 03, 2025

Wonderful quaint charming hotel. Food is very tasty and fresh. Good entertainment and great location. Excellent customer service!! A very special thanks to Alfonzo and Jatziri for going above and beyond and making our stay extra special. I Highly recommend!

TripAdvisor users rated this property 4 out of 5

Good Value nice location

DM1108 (White Rock, Canada) on Apr 28, 2025

Good value for price, keep in mind it is an older facility so wear and tear. Our bathroom had plumbing issues and our room was near the main street which was noisy. Daily themes in buffet which was nice, but avoid the burgers near the pool bar - frozen pork/beef patties on dry buns - hum. Their beach area is a block away and easy to walk or take their shuttle. Our only issue is we needed a late check out until 5pm and we were charged a full room daily rate although we would not be there for their dinner, evening or next morning breakfast - a really expensive lesson. A lot of tue guests were Mexican families so definitely a more authentic vibe. We took the local bus to the older central PV area without any problems and a good store close by if you need sunscreen, snacks etc. We would stay there again.

TripAdvisor users rated this property 5 out of 5

Wonderful getaway in Puerto Vallarta

Cosmopolitan33398 on Apr 28, 2025

In March 2025, I went with my eldest son who is 60 and we shared a lovely very clean spacious room in March 2025. The food was excellent and the pool was fabulous and big with a kiddie pool as well and a nice warm temperature. The services were great. I forgot my house and car keys there and discovered this on my return to Canada. The hotel security was very helpful and the security guard in charge by the name of Daniel sent them back to me by FedEx. All in all, I highly recommend this hotel. Sent from my iPhone

TripAdvisor users rated this property 5 out of 5

Happy customer

Bobby G on Apr 23, 2025

The food all around was fantastic. On top of the regular buffet being great out experience at Rest Sabores de Mexico restaurant within the resort was top notch. Alfredo Bobadilla provided the best experience I've had from any wait staff at any restaurant I've been to anywhere.

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