Active Advisories
The Sunscape Puerto Vallarta Resort & Spa is currently undergoing a renovation project to the condominium façade as well as the front entrance of the resort. Some noise is to be expected during day time hours and the resort staff will do their best to take care of any guest concerns during their stay. This project is scheduled to be completed by December 15, 2017.
Overview
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away.
Check in
3 p.m.
Check out
12 p.m.
Rooms
340
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Waterpark or Kids Club View
- No more than 4 guests in the room
- 1 king bed, and 1 bunk bed
- Waterpark or Kids Club View
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- Video game console
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- 2 double beds, and 1 sofa
- Ocean view
- No more than 5 guests in the room
- 2 double beds, and 1 sofa
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- 2 double beds, and 1 sofa
- Ocean view
- No more than 5 guests in the room
- 2 double beds, and 1 sofa
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
All Sun Club rooms and suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferential status and amenities
- Private Sun Club Lounge
- Upgraded mini-bar service refreshed daily and upgraded bath amenities
- Complimentary computer access in Sun Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
- Cartoons available in room
- Milk, cookies and other special treats
- Room service from 7 a.m. to 11 p.m.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
All Sun Club rooms and suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferential status and amenities
- Private Sun Club Lounge
- Upgraded mini-bar service refreshed daily and upgraded bath amenities
- Complimentary computer access in Sun Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
- Cartoons available in room
- Milk, cookies and other special treats
- Room service from 7 a.m. to 11 p.m.
- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
All Sun Club rooms and suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferential status and amenities
- Private Sun Club Lounge
- Upgraded mini-bar service refreshed daily and upgraded bath amenities
- Complimentary computer access in Sun Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
- Cartoons available in room
- Milk, cookies and other special treats
- Room service from 7 a.m. to 11 p.m.
Amenities
Overview
Beach
Waterpark
Lobby
World Cafe
Barracuda
Rendezvous
Seaside Grill
Tiki Taco
Veranda
Coco Cafe
Manatees
Explorers Club
Core Zone
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Bad experience
??? ? on Jan 03, 2026
Horrible stay Ac didn't work for the duration of my stay and the food there had no flavor . 1 elevator worked out of 3 for a full capacity hotel. Horrible experience
Beware= this place is a dump.
Shannon C on Jan 01, 2026
We were here over christmas and it was absulutely the worst hotel experiecne I ahve ever had. Checking in was fine, we were assigned room 443, whcih unfortunatly was a hot mess- the air conditioning didn't work, the toilet was chracked and leaking all over the floor, the safe was inoperable, and housekeeping forgot to give us soap or toiletries. After multiple visits with the front desk and meeting and showing things to maintence, a total of about 5 hours of our trip wasted, the agreeed the air conditioning was not working and didn't know how to fix it, and the toilet was cracked and leaking. Hosuekeeping brough us towels, and the rtepair man replaced the safe. However, it was 85-90 degrees plus humidity inside the room, and we and the childrne were unable to sleep well. the front desk after mutlip[le askes agtreed to move us to a working room the following day but were unable to upgrade us, even at cost to a room with air conditioning. The room we moved to the following day smelled like urine, and did nt ahve hot water int he shwoers or sink. The food was ho-hum, tolerable, but not what I would expect from a hyatt propterty. At breakfast the first day, in the world cafe, my children were swarmed by aboit 30-25 bees, and it left them in tears. We tried to go inside to eat at tiki taco, but also found theor air conditining was also not working, and it was roasting inside- upwards of 90 degrees. overallt he xepreice was one of the worst travel/ hotel experiences to date, the prioperty was not up to hyatt standards. There was one working elevator for 18 floor, so we often schose to dp the stairs or ride in the decrepid service elevator. Had we paid 1-200 a night I would chalk it up to "mexico" but at 525/night, it was a hige disappointment, and am rewriting this review to avoid using profanity, though the property deserves it.
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