All inclusive

Sunscape Puerto Vallarta Resort & Spa

Puerto Vallarta 4.0

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Overview

Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 

Check in

3 p.m.

Check out

12 p.m.

Rooms

340

Rooms

Deluxe Partial Ocean View
340 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view
Deluxe Partial Ocean View
340 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV

Deluxe Family Kids
  • 1 king bed, and 1 bunk bed
  • Garden view or Waterpark View
Deluxe Family Kids
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV

Deluxe Junior Suite Bay View
674 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • Ocean view
Deluxe Junior Suite Bay View
674 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV

Sun Club Deluxe Ocean View
340 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Sun Club Deluxe Ocean View
340 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV
Additional details

All Sun Club rooms and suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service refreshed daily and upgraded bath amenities
  • Complimentary computer access in Sun Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room daily (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service from 7 a.m. to 11 p.m.

Sun Club Junior Suite Bay View
674 square feet
  • 2 double beds, and 1 sofa
  • Ocean view
Sun Club Junior Suite Bay View
674 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV
Additional details

All Sun Club rooms and suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service refreshed daily and upgraded bath amenities
  • Complimentary computer access in Sun Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room daily (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service from 7 a.m. to 11 p.m.

Sun Club Romantic Suite Bay View
674 square feet
  • 1 king bed
  • Ocean view
Sun Club Romantic Suite Bay View
674 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV
Additional details

All Sun Club rooms and suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service refreshed daily and upgraded bath amenities
  • Complimentary computer access in Sun Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room daily (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service from 7 a.m. to 11 p.m.

Sun Club Deluxe Romantic Suite Ocean Front
340 square feet
  • 1 king bed
  • Oceanfront
Sun Club Deluxe Romantic Suite Ocean Front
340 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Safe
  • TV
Additional details

All Sun Club rooms and suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service refreshed daily and upgraded bath amenities
  • Complimentary computer access in Sun Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room daily (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service from 7 a.m. to 11 p.m.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Small waterslide

Explorer's Club

The Explorer's Club for Kid's features supervised activities open daily for kids 3 to 12 years old. All Explorer's Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs base on science, nature and exploration. The kids enjoy arts & crafts, a playground, movie nights and sand castle competitions.

Open from: 9 a.m. to 10 p.m.
Age range: 3 to 12

Core Zone

The Core Zone features daily activities and a vast array of sports and games for teenagers. They can chill out and enjoy a variety of board games including backgammon, chess and checkers, or play a round on the foosball table. Xbox®, PlayStation®, and LCD TVs are also available. Social media events, photography lessons, DJ classes and weekly meet-up mixers are fun options for teens.

Open from: 10 a.m. to 9 p.m.
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
Lobby Bar Rendezvous Bar, Lobby bar
Barracuda Bar - Beach bar Bar, Beach bar, Pool bar
Manatees Bar Bar, Swim-up bar

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas available ($)
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
World Café Buffet International Breakfast, Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
Da Mario (8+ years) À la carte Italian Dinner Dress code, This venue may be closed or have reduced days of service during low season
Tiki Taco À la carte, Buffet Mexican Dinner Dress code, This venue may be closed or have reduced days of service during low season, This restaurant provides both buffet and à la carte dining
Seaside Grill À la carte International Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
Barefoot Grill Snack bar International Lunch, Snacks This venue may be closed or have reduced days of service during low season
Coco Café (24 hrs) Café Coffee and Pastries Snacks This venue may be closed or have reduced days of service during low season
  • Rooms: 340
  • Renovated in: 2015
  • Fitness centre: on site
  • Spa: on site ($)
Blvd Francisco Medina
Ascencio, KM 3.5
Puerto Vallarta, Jalisco, Mexico 48333
52 322 226 1700
4 km from PVR
  • Beach front
  • All-inclusive: Included

Pools

  • Kids pools: 1
  • Outdoor pools: 1
  • Water slides: Included
  • Waterpark: Included

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Ping-pong
  • Basketball Court
  • Mini Golf
  • Shuffleboard
  • Wine, Tequila and Coffee tasting
  • Sport fishing
  • 24 hour front desk
  • ATM
  • Business centre available ($)
  • Currency exchange
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Complimentary Wifi access is available in the lobby area. Additional costs apply elsewhere.

Location

Address
Blvd Francisco Medina, Ascencio, KM 3.5, Puerto Vallarta, Jalisco, 48333, Mexico
4 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

AVOID THIS HOTEL UNLESS YOU WANT A RUINED VACATION!!!

Zach B (Homer, Alaska) on Sep 24, 2021

Unquestionably the worst hotel experience of our lives! From the moment we arrived, and were hit with a $282 extra fee for our 2 babies, although we had a booking for 4. On to the insulting front desk staff, worlds worst lying and useless concierge, Gerardo, who wasted our time with promises he would help, but never did. Then the kids club was open only 12-6 and babysitting services were totally unavailable, ruining any hope of a break from kids during our stay. Bringing in an outside babysitter would cost $100 per day extra guest fee!!) The leaking roof with ceilings dripping all over, even into the buffet area and in the food. (other reviews reveal that this has been happening for years, NOT a new situation, as the staff would have you believe!) Wet slippery hallways where my wife and both of my children fell, volleyball and tennis courts flooded in filthy water. a small river of sewage flowing from the property into the beach in front, where few dared swim in the filthy water. Utterly disgusting swimming pool, which probably gave my sons diarrhea, vomiting which has ruined the following week. The pool is never properly cleaned, a swim with goggles on revealed floating with clods of hair, algae, full of sand, and who knows what else, probably plenty of excrement. (It was closed early for poop one day) To the cheap and tasteless reheated foods, constantly repeated and boring, like bad hospital food, the gross sugary drinks, flavorless fruits, watered down alcohol... The reception with collapsing ceiling, buckets all over to catch the drips, dirty, sodden towels on the floors, bathrooms flooded in urine. I could go on and on. I would never send my worst enemy to stay at this hotel!!! I am not exaggerating whatsoever. See photos if you doubt. Save yourself the suffering of staying at Sunscape. Their marketing is slick, but they provide far less than they say, are not at all family friendly, and will try to gouge you for more money at every turn!!! Beware! DO NOT STAY HERE. you will be sorely disappointed.

TripAdvisor users rated this property 1 out of 5

Soul Crushing

alicel557 on Sep 19, 2021

This is my first “All Inclusive.” I expected the sup-par food and the over all cheesy atmosphere. I did not expect that they would demand an extra $300 upon arrival for our 1 and 3 year old that we were very careful to include in the booking, even though all the booking sights say children are free. The “concierge” blamed Priceline, whom we called from the lobby. Priceline confirmed our booking was for 4 people and they would fix things. We were still made to wait in the lobby for 2 more hours until we finally agreed to pay a discounted rate for our kids and allowed into our room. I did extensive research before booking checking every booking sight for best prices, and reviews, and most importantly that they had a Kids Club and baby sitting available. The kids club hours are cut in half and there is no baby sitter. We managed to find a baby sitter through an agency, but the hotel has demanded $100 fee for a guest pass to allow her on the premises. The women who runs the agency says this is unprecedented. When I suggested to them this was crazy, especially because I booked this place specifically because it advertised baby sitting. I was told it was an issue with the booking sights and I should be the one to contact them and fix the issue of false advertising for their hotel. I feel like I’m talking to corporate drones who see me solely as a big American ATM machine. It is really a terrible and disgusting feeling. I traveled around Mexico plenty.

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