Grand Palladium Palace Resort, Spa and Casino reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

13438 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing Place Amazing People

Christopher B on Nov 07, 2024

Absolutely loved everything about the resort would definitely stay here again. The staff are amazing.

TripAdvisor users rated this property 5 out of 5

Amazing holiday with family and friends

pampaulcox (Newbury, United Kingdom) on Nov 06, 2024

We had an amazing time, everthing was brilliant. The staff were very accommodating and couldn’t do enough for us. We will definitely be returning next year. Thank you to everyone that looked after us. Especially Ramon in travel club lobby also Kimble, Rosa, Dilcia and Yankee y. A, What a wonderful Two weeks holiday we had, absolutely faultless. There was eight adults and two children. First of all we would like to thank the staff that went above and beyond to make our holiday so special. Ramon in the travel club lobby where we checked in, you are just the best and so excellent at your job. Now the travel club beach bar, Kimble, Rosa, Dilica and Yaniery such hard working we never wanted for anything. Thank you to you all. I also would like to mention pops entertainment lady Margarita always smiling and happy to help. The food was really good didn’t have a bad meal. The room was cleaned everyday and spotless. There is just one more person I would like to mention and that is Stephanie she was on the front of the beach where you booked the boat trips, every morning I went by she came out and spoke to us what a lovely lady. We will be returning next year as they treat us all so well. Thank you to each and everyone of you.

TripAdvisor users rated this property 5 out of 5

Great trip!

Lori F (Calgary, Canada) on Nov 06, 2024

I’d like to leave a review to highlight the exceptional service provided by Deloris, Jose Luis at the TRS pool, and Edward, the butler at TRS. These outstanding employees truly went above and beyond. Management should be proud to have such dedicated and professional individuals representing The Palladium Group. We had a lovely 10 days and cannot wait to return.

TripAdvisor users rated this property 5 out of 5

Family Vacation 2024

Born2go60 on Nov 04, 2024

Staff amazing..Danny boy, Eurye, rudolfo, yarinida, Alberto, Laura, housekeeping Staff, friendly atmosphere .beautiful resort, fun time had by all.!

TripAdvisor users rated this property 5 out of 5

Another Great Stay

Marilyn H (Ottawa, Canada) on Nov 04, 2024

We return to this resort twice a year and still enjoy our stay after many years visiting. The resort surroundings are just so beautiful and well cared for. We had a Palace Swim up room which is perfect for us. Our room was in great condition with coffee maker, fridge full of pop, water and beer that was replenished everyday. Our bed was very comfortable and the AC worked great. We love the locations of these rooms as many of the restaurants and bar are close by. The beach is just steps from our room. We enjoyed many of the different restaurants are favorite's being El Dorado and Sumptori. We enjoyed El Bihique buffet for breakfast and Las Torres for evening meals. We would recommend this resort for families or couples.

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