TripAdvisor Traveler Rating

This is a small, very quiet, budget friendly resort. If you’re looking for all the bells and whistles, you won’t find it here. If you’re looking for somewhere clean and affordable, this is it. The staff are absolutely phenomenal here. From check-in to check-out, they created an incredible guest experience. For that alone, I would return. The rooms are basic and a bit dated. Your shower will be warm at best, but after a day in the sun it’s actually quite refreshing. My biggest disappointment was the poor air conditioning in the room. With the AC on full blast, the room was still constantly sticky and hot. I would be interested to spend a few more bucks if I were to return and upgrade to the Cayena side of the resort to see if the rooms are a step up. I read a lot of negative comments regarding the beach prior to staying here. Sure, the beach is starting to erode in some areas, but it is nothing like what people were complaining about and I’ve seen much, much worse. The beach is beautiful, lined with palm trees, plenty of loungers, and the water is warm. The main pool was just reopened after being renovated. It’s a saltwater pool and the water temp is great. The food is basic, but we were always able to find something to eat - we never went without. One thing I really liked about this place is that you have access to some sort of food and beverage almost 24 hours a day, whether it be late night soup and sandwiches at Calypso, or mod-afternoon pizza at the snack bar. The drinks are good, and the bartenders are wonderful. If you see Ricardo at the lobby bar, be sure to ask him for his “special drink”. He does not disappoint!

5th time here - have always enjoyed the smaller hotel experience however, this will be our last time here. No hot water for 2 days, no air conditioning all week and today as we leave, we met a couple who had bed bugs in their room - she had such a bad allergic reaction to the bites that she needed to be hospitalized. The staff are always very pleasant and work very hard to make you comfortable but it seems that the new management are not pleasant to their employees. Treat your staff well and they are the best people who will keep your guests happy. The buildings are old and tired - the whole complex needs lots of TLC and now even the food is starting to resemble the slim pickings of Cuba. As the owner resides/spends their time in Spain, perhaps they should reinvest some of the kk why they make in getting this place back to what it was… Can no longer recommend this hotel

My boyfriend and I stayed at the hotel for 7 nights and had a great time. The hotel was built in 2000 and it doesn't seem to have had any renovation since but it's clean! The hotel just needs to be refreshed but on the other hand, there is a little vintage side. The food was excellent. The employees were very welcoming, helpful and smiling. If you are looking for tranquility, the hotel is perfect for you. There isn't much entertainment unfortunately. The beach is beautiful! The sand is fine and clean. There are waves but the sea is perfect! But from 9:00 p.m. there is a superb entertainment team at the theater. Unlimited alcohol from morning to night! I would like to thank Celeste the maid, Jesus the guide for the excursion, Jesus at the front desk, Gregory the Transat representative, the restaurant waiters, the entertainers, the cooks and the bartenders for making our vacation memorable.

the hotel need renovation. the party environment is poor. the bathrooms water comes out slow. the hotel card deactivates after you ger it and you have to go back to the front desk. the food Medicor. the pools jacuzzi was cold. they dont smile.

Honestly I don’t know how people are saying this resort is good.. We went the end of March into April and it was terrible. The beds are so hard and uncomfortable, we had an age from 78-12 there was 6 of us The food is okay, I wouldn’t say it’s great but you can find something to eat. The rooms are very clean .. however my bath robe went missing from my room. The staff at the front desk isn’t friendly and very rude when approached about things, they don’t understand much English. The drinks are very strong never made the same from bar tender to bar tender and the slushy ones are not very slushy. The entertainment isn’t great out of a week they had 1 Michael Jackson show one night, the kid’s entertainment is the same every night. Overall I wouldn’t recommend staying at this resort, yes it’s quiet which is nice but over all I wouldn’t go back.