Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Christmas Vacation. Beautiful lush resort and beautiful sandy beach. Smaller footprint, no pool or beach drink service.
Terra M (Edmonton, Canada) on Dec 31, 2025
Stayed at Quetzal Dec 18-26. Check-in was easy and quick and they took us to our room. Minibar is small and not overly generous, although ours was always stocked and we never went without. We had family suite (two adjoining rooms). Rooms are basic but solid and clean. Bathroom fan doesnt really work well, but bathrooms are totally separate and not open areas as in some newer styled resorts. This is a plus when you have two teens. AC worked well. The room was always cleaned quickly and very efficiently. We had some minor room issues with water leaking, but was fixed quick enough. Main pool was refreshing and clean. It has a shallow section, a mid deeper section and a deep section. I liked this a lot as it kept younger kids in one spot in the pool. The adults only pool needs some TLC and was very disappointing. Was dirty, tiles need repair, and only a handful of adults in there, one who looked like he may be a permanent fixture. We grabbed our drinks and got out pretty quickly. Food was consistent and we ate at ala cartes and enjoyed them enough. I found lunch to be good at the main buffet but lacking closer to the beach/pool. Drinks were good. Resort is very clean and lush. The beach is amazing here and you can walk forever. All soft sand. No rocks. If you don't know, there is no poolside or beach drink service here. It seemed to cut down on the number of visibility drunk ppl and kept things tidier. We never had issues finding pool chairs. The beach did get busier. The wildlife and jungle vibe here is our of this world. However, the howler monkeys trapped in cages needs to be addressed and corrected. My understanding as it has been a year now. It seems inhumane and cruel, and we would not stay here again unless this was addressed.
Nice resort but food has gone downhill
E W (Charlotte, North Carolina) on Dec 27, 2025
Our family experience was that the food was relatively cold much of the time and in particular the Mexican restaurant was below standard. Also massages are an eye wateringly expensive at $180 for a deep tissue massage for 50 minutes with a 35% discount. I'd be hard pressed to pay this much in the US. Now the positive: Staff are friendly as always, the grounds are beautiful and the beach is wonderfully kept and is very large and possible to walk long distances down the beach unharassed. Also, the fitness center is quite nice.
Vacation Offers
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