Iberostar Waves Quetzal
Playa del Carmen 4.0
Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV














Amenities
- No elevator.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Star Camp
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel.
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Highchairs (in restaurant only)
• Baby lights lamp
• Children's step stool
- Karaoke
- Theatrical Presentations
Type | Amenities | |
---|---|---|
El Paso | Bar | |
La Cascada | Bar, Pool bar | |
Kiosko | Bar, Beach bar | |
La Plaza | Bar | |
Sports Bar | Bar, Sports bar |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks | Reservations required |
Uxmal | Buffet | International | Lunch | |
La Gondola | À la carte | Italian | Dinner | Dress code |
Ice Cream Stand | Snack bar | Ice cream | Snacks | |
Uxmal | À la carte | Mexican | Dinner | Dress code |
Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code |
Bonsai | À la carte | Japanese | Dinner | Dress code |
Smoke House La Hacienda | À la carte | Grill/steak house | Dinner | Dress code |
- Rooms: 350
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Freshwater pools: 1
- Kids pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)


Aerial

Beach

Pool Aerial

Main Pool

Lobby

Restaurant

Theatre

Spa

Wedding Facilities

Wedding Facilities
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.7
-
Rooms 4.2
-
Service 4.5
-
Value 4.4
All Inclusive that hits the mark - Iberostar Waves Quetzal
Geraldine P on May 10, 2025
I don’t usually go for all-inclusives—let’s be honest, the food can be a gamble—but this time was a total win. The meals were consistently delicious, the beach was breathtaking, the room & grounds clean, bed was comfortable and the staff went above and beyond to make the stay special. Not to mention, pricing was fair for a rainforest type eco friendly accommodation with animals that roamed freely (albino peacocks, monkeys, coati, etc) Special shoutout to Ms. Hernandez and Portillo at Iberostar Waves Quetzal/Tucan—made a great trip even better. And if you need reliable local transport, Efrain Juarez is your go-to guy. Friendly, punctual, and super helpful! If you're looking for a spot with a mix of relaxation, great service, and a stunning beach, I'd say it covered all that.
One of the best times of our lives!
Roam26232047199 on May 06, 2025
One of the best holidays ever! Especially if you are travelling with children or teenagers. We came here with our 13 and 15 year old teenagers and they had the time of their lives. They were never bored as the pool and sea are fantastic. But one of the best things was the animation team with the funny and entertaining Victor, the incredible Israel (what a great show he created each time he was on stage!!), the cool Brandy and the great and charming dancer Christian. I loved the sunrise yoga classes, especially the one with Wendy. She is the best. We loved the animals at the resort and the jungle. The food was great too! There was enough variety in the buffet restaurants that we never went to another restaurant. Hopefully we can come back one day. Thank you for everything!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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