Iberostar Waves Quetzal
Playa del Carmen 4.0
Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
- No elevator.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Star Camp
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel.
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Highchairs (in restaurant only)
• Baby lights lamp
• Children's step stool
- Karaoke
- Theatrical Presentations
| Type | Amenities | |
|---|---|---|
| El Paso | Bar | |
| La Cascada | Bar, Pool bar | |
| Kiosko | Bar, Beach bar | |
| La Plaza | Bar | |
| Sports Bar | Bar, Sports bar |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks | Reservations required |
| Uxmal | Buffet | International | Lunch | |
| La Gondola | À la carte | Italian | Dinner | Dress code |
| Ice Cream Stand | Snack bar | Ice cream | Snacks | |
| Uxmal | À la carte | Mexican | Dinner | Dress code |
| Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code |
| Bonsai | À la carte | Japanese | Dinner | Dress code |
| Smoke House La Hacienda | À la carte | Grill/steak house | Dinner | Dress code |
- Rooms: 350
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Freshwater pools: 1
- Kids pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.7
-
Rooms 4.2
-
Service 4.5
-
Value 4.4
Nice resort but food has gone downhill
E W (Charlotte, North Carolina) on Dec 27, 2025
Our family experience was that the food was relatively cold much of the time and in particular the Mexican restaurant was below standard. Also massages are an eye wateringly expensive at $180 for a deep tissue massage for 50 minutes with a 35% discount. I'd be hard pressed to pay this much in the US. Now the positive: Staff are friendly as always, the grounds are beautiful and the beach is wonderfully kept and is very large and possible to walk long distances down the beach unharassed. Also, the fitness center is quite nice.
Excellent service and superb staff
rouxm899 on Dec 23, 2025
We would like to thank Antonella for her help and kindness. We asked her a question directly at reception, and she took the time to provide us with clear and very useful information. Many thanks to her.
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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