Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Better than we thought it would be.
bob c on Nov 28, 2025
We wanted to try this hotel for years. It was worth the wait. The naturalist setting was very enjoyable and relaxing. The wild life was also enjoyable.but we never saw Kevin. Right from Check in we had smiles on our faces Alfredo was geat.Jorge looked after us in the Buffet. Rafael in Italian Jesus at uxmal and Gamma seemed to be everywhere. I belive it was Ivan in Tuscan lobby that answered most of our questions an got the world series for us .Oz Barba was awesome and he took requests if you like classic rock he is a must see. THE BEACH IS ONE OF THE BEST to our surprise. We will go back.
Terrible Food, Entertainment, over priced resort. Don't waste your money going there.
Donna P on Nov 26, 2025
Iberostar Waves Tucan resort is a terrible resort. The food was terrible, I broke out in rash from their undercooked eggs. The entertainment at night wasn't much better. One night we witnessed BINGO. The person won a t-shirt stating "Winner" on it. The staff are not prepared to guests basic needs. We spent over $2k and what a waste of money. I wouldn't recommend anyone going there.
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