Overview
Located on the largest stretch of beach in Playa del Carmen, Mahekal Beach Resort invites you to experience the best of the Riviera Maya. Discover lush gardens, tranquil pools, exquisite dining, and high-end accommodations that channel the spirit of the region. Choose between the barefoot elegance of the beach houses, bohemian-chic suites, and peaceful the Oasis Suites surrounded by lush green foliage — whichever you pick at this Playa del Carmen all-inclusive, you will enjoy premium amenities, thoughtful service, and one of the most beautiful settings imaginable.
With no TV’s in the rooms or palapas, get ready to check in and begin relaxing!
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
195
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Seating area
- A/C
- Crib (on request)
- Hair dryer
- Phone
- Rollaway bed (on request)
- Safe
- Terrace with hammock
- Two bottles of water daily
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Seating area
- A/C
- Crib (on request)
- Hair dryer
- Phone
- Rollaway bed (on request)
- Safe
- Terrace with hammock
- Two bottles of water daily
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Seating area
- A/C
- Crib (on request)
- Hair dryer
- Phone
- Rollaway bed (on request)
- Safe
- Terrace with hammock
- Two bottles of water daily
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Seating area
- A/C
- Crib (on request)
- Hair dryer
- Phone
- Rollaway bed (on request)
- Safe
- Terrace with hammock
- Two bottles of water daily
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Seating area
- A/C
- Crib (on request)
- Hair dryer
- Phone
- Rollaway bed (on request)
- Safe
- Terrace with hammock
- Two bottles of water daily
Amenities
Aerial View
Aerial View
Lobby
Lobby
Pool
Pool
Pool
Pool and beach
Las Olas Restaurant
Cocina Restaurant
Fuego
Sandbox at Fuego
Fitness Centre
Spa
Spa
Salon
Location
Reviews
TripAdvisor Traveler Rating
Doesn’t measure up
791haleyg on Jul 18, 2024
My family paid a lot of money to stay in this all inclusive resort. The first thing that happened was when we arrived. There was a service fee of $15 per person per day that we found out about when we checked in. The front desk told us it was listed on expedia, but we just saw service fee. We had no idea what the amount would be. So we had to pay an extra $270 when we arrived. The reason we didn’t know about it was blamed on Expedia. Next, our room was not ready upon check in, so we arrived early at the resort from our flight and had to wait additional time. Everything went relatively well after that until we tried to sleep. Our room was right next to the public access road to the beach and people were loud yelling there until late into the night and again early in the morning. You can hear everything people are saying outside of your room. We understand that is a public area but it was just very loud and made it difficult to sleep. The next night we woke up to some sort of construction at 2:30 in the morning and we had to be up at 6:30 am to leave for an excursion. It looks like someone was shoveling dirt out of a truck onto the beach for an hour in the middle of the night because we saw a mound of brown sand/dirt the next day. It was loud banging sounds and men yelling. After this we asked if there was any way we could change rooms and they accommodated us and found us a room to move to the next evening which was very nice. However that evening we found mouse droppings on our bed and floor. We told the front office we needed to be moved that night and showed them the pictures of the feces. They then told us it was lizard poop, then they said it could have been in the ceiling and fell down to our bed. We paid too much money on this resort to brush poop off our bed and sleep there, so we asked if we could be moved that night. They got us into another room but then we still had to move our stuff there, then into our other room change the next day. They were not apologetic but tried to blame the issue on other things. We packed up our room and the next day went to the beach and when we checked on if our new room was ready they said yes, but they didn’t take our stuff to it like they said they would. So we told them they had offered to move our stuff and they eventually did. It’s been a lot of hassle for a resort that has such a high rating. We expected a higher level of care and effort. We have one more day here, so hopefully our last day is better.
Amazing jungle resort in the city
Encsi (Utrecht, The Netherlands) on Jul 17, 2024
Wonderful jungle setting, amazing views, pools, delicious food, and the sweetest waiters. Just the mosquitos are a problem and the unreliable WiFi in our room. Beautiful place. The city is on the corner and the beach has the softest sand..
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