Paradisus Playa del Carmen
Riviera Maya 5.0
Overview
Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.
Book by March 15, 2021 for travel between January 4, 2021 and December 22, 2021 and receive up to $1500 in Resort credits. Stays of 4-6 nights will receive $550 in Resort credits, stays of 7 night or more will receive $1500 in Resort credits. Resort credits can be used towards room upgrades, spa services, premium wine, and more. Terms and conditions apply, please see hotel front desk for full details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool or Jungle View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool or Jungle View
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- Maximum 6 adults
- Maximum 3 children
- No more than 8 guests in the room
- Bathroom with tub and shower
- Dining room
- Kitchenette
- Seating area
- 2 private terraces with whirlpool bathtubs
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Garden view or Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Resort view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Seating area
- Children's amenties including: bathrobe, slippers, soap, toothbrush, shower gel, mosquito repellant and towel
- Private terrace with hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, or 2 double beds
- Pool or garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool or garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:
- Paradisus Playa del Carmen La Perla - Adults Only
- Paradisus Playa del Carmen Playa del Carmen
Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
Kids' Club
Baby club
Game Room for Teens
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| Kicks | Nightclub | |
| M Bar Martini & Wine | Bar, Wine/martini bar | |
| Toji Sake Bar | Bar, Wine/martini bar | |
| Blue Agave | Bar, Restaurant bar | |
| South Avenue Bar | Bar | |
| North Avenue Bar | Bar | Open air |
| Swim-up Bar | Bar, Swim-up bar | |
| Kanna | Bar | |
| The Winery ($) | Bar, Wine/martini bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Fuego | À la carte | International | Dinner | Adults only |
| Sal Steak Cave | À la carte | Grill/steak house | Dinner | ($), Adults only |
| Bana | À la carte | Asian | Dinner | Adults only |
| Hadar | Buffet | International | Breakfast | Adults only |
| Flora | À la carte | Local, Healthy Lifestyle | Dinner | Adults only |
| Fahrenheit and Celsius | Snack bar | American, International | Snacks | |
| Capella | À la carte | Italian | Dinner | |
| Naos | Buffet | International | Breakfast, Dinner, Lunch | |
| Cielo | À la carte | Mexican | Dinner | |
| Blue Agave | À la carte | Mexican | Dinner, Lunch, Snacks | |
| Twelvet | Snack bar | Ice cream | ||
| Nespresso Corner | Café | Coffee and Pastries |
- Suites: 488
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Kids pools: 2
- Outdoor pools: 4
- Waterpark: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Kayaking
- Dry cleaning available ($)
- Laundry services available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Resort aerial view
Resort exterior
Kids Pool
Water Park
Beach
Lounge
Naos
Hadar - adults only
Bana Sushi bar
Cielo
Bana
Lemon Fish
Blue Agave
Blue Agave
Toji bar
Coffee Bar
Red lounge
Kanna Bar
Yhi Spa
Yhi Spa
Kidsdom
Kidsdom
Games Room
Wedding gazebo
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.7
-
Location 4.4
-
Rooms 4.7
-
Service 4.6
-
Value 4.3
AMAZING!!!!
stephanie c on Dec 06, 2025
Best trip ever!! With had the chance to be FC! And we had the chance to have Carlos as our concierge! If you have the chance to have carlos your stay will be even better! He always on your side taking care of you ??! The hotel is PERFECT staff is amazing! Will go back for sure!
Raccoon infested, Water leak & flooding from AC, Limited mediocre food options, not worth the price
KevinH1172025 (Seattle, Washington) on Dec 06, 2025
Please do a favor and skip this one. This is overrated for the price. There are raccoon infestation and they will hurt you, you wont be able to enjoy even few minutes by the pool, they will be all over you, eating your food, unless you want to get sick, you wouldnt book in this place. Dining reservations are hard to get, they will deny you no matter how early you show up. Buffet is just one restaurant and its limited in options. Rooms were flooded, and even after 3 calls no one showed up. Drinks were watered down. Lowest quality you could get.
Vacation Offers
-
Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.
Cozumel, Cancun, Riviera Maya, Punta Cana, Puerto Vallarta, Los Cabos
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