All inclusive

Paradisus Playa del Carmen

Riviera Maya 5.0

Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Added value

Book by March 15, 2021 for travel between January 4, 2021 and December 22, 2021 and receive up to $1500 in Resort credits. Stays of 4-6 nights will receive $550 in Resort credits, stays of 7 night or more will receive $1500 in Resort credits. Resort credits can be used towards room upgrades, spa services, premium wine, and more. Terms and conditions apply, please see hotel front desk for full details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Nature View
625 square feet
  • 1 king bed, or 2 double beds
  • Pool or Jungle View
  • No more than 4 guests in the room
Junior Suite Nature View
625 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Nature View
840 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nature View
840 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Family Concierge Junior Suite Nature View
668 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Family Concierge Junior Suite Nature View
668 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Master Suite Nature View
1141 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Master Suite Nature View
1141 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Family Concierge Suite Nature View
840 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Family Concierge Suite Nature View
840 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

 

Family Concierge Suite Swim Up
840 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Family Concierge Suite Swim Up
840 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Two Bedroom Master Suite Nature View
1980 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds
  • Garden view
  • No more than 8 guests in the room
Two Bedroom Master Suite Nature View
1980 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Family Concierge Junior Suite Swim Up
668 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Family Concierge Junior Suite Swim Up
668 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Roulette Room - Paradisus Playa del Carmen-Family Resort or Paradisus La Perla-Adults Only
  • 1 king bed, or 2 double beds
  • Pool or garden view
  • No more than 3 guests in the room
Roulette Room - Paradisus Playa del Carmen-Family Resort or Paradisus La Perla-Adults Only
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen  Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities


Location

Address
5a Ave Esq Calle 88 Norte, Riviera Maya, 77719, Mexico
54 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.4
  • Rooms 4.7
  • Service 4.6
  • Value 4.3
TripAdvisor users rated this property 5 out of 5

AMAZING!!!!

stephanie c on Dec 06, 2025

Best trip ever!! With had the chance to be FC! And we had the chance to have Carlos as our concierge! If you have the chance to have carlos your stay will be even better! He always on your side taking care of you ??! The hotel is PERFECT staff is amazing! Will go back for sure!

TripAdvisor users rated this property 1 out of 5

Raccoon infested, Water leak & flooding from AC, Limited mediocre food options, not worth the price

KevinH1172025 (Seattle, Washington) on Dec 06, 2025

Please do a favor and skip this one. This is overrated for the price. There are raccoon infestation and they will hurt you, you wont be able to enjoy even few minutes by the pool, they will be all over you, eating your food, unless you want to get sick, you wouldnt book in this place. Dining reservations are hard to get, they will deny you no matter how early you show up. Buffet is just one restaurant and its limited in options. Rooms were flooded, and even after 3 calls no one showed up. Drinks were watered down. Lowest quality you could get.

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Vacation Offers

  • Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.

    Cozumel, Cancun, Riviera Maya, Punta Cana, Puerto Vallarta, Los Cabos

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