All inclusive

Paradisus Playa del Carmen

Riviera Maya 5.0

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Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Garden View
  • 1 king bed, or 2 double beds
  • Pool or Jungle View
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Garden View
642 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Garden View
642 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Junior Suite Nikte Garden View
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Junior Suite Nikte Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •        Cocktails and snacks in the evening
  •        International magazines in digital format
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA
  •        Personalized pillow menu (on request)
  •        Direct contact with personal concierge via instant messaging
  •        Nespresso coffee machine
  •        Superior Personalized minibar
  •        Turndown Service
  •        All-day snack buffet
  •        Premium drinks available
  •        Bathrobes and slippers
  •        Assistance with priority reservations for activities and restaurants
  •        Special aromatherapy menu in the room
  •        Kids and teenagers’ activities menu
  •        Kids Bathrobes and mini slippers
  •        Kid´s toiletries
  •        Kids Beverages in the minibar
  •        Play Station and Xbox on request
  •        Complimentary dinner at Sal Steak Cave

Master Suite Garden View
893 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Master Suite Garden View
893 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Nikte Garden View
650 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nikte Garden View
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •        Cocktails and snacks in the evening
  •        International magazines in digital format
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA
  •        Personalized pillow menu (on request)
  •        Direct contact with personal concierge via instant messaging
  •        Nespresso coffee machine
  •        Superior Personalized minibar
  •        Turndown Service
  •        All-day snack buffet
  •        Premium drinks available
  •        Bathrobes and slippers
  •        Assistance with priority reservations for activities and restaurants
  •        Special aromatherapy menu in the room
  •        Kids and teenagers’ activities menu
  •        Kids Bathrobes and mini slippers
  •        Kid´s toiletries
  •        Kids Beverages in the minibar
  •        Play Station and Xbox on request
  •        Complimentary dinner at Sal Steak Cave

Suite Nikte Swim Up
650 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nikte Swim Up
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •        Cocktails and snacks in the evening
  •        International magazines in digital format
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA
  •        Personalized pillow menu (on request)
  •        Direct contact with personal concierge via instant messaging
  •        Nespresso coffee machine
  •        Superior Personalized minibar
  •        Turndown Service
  •        All-day snack buffet
  •        Premium drinks available
  •        Bathrobes and slippers
  •        Assistance with priority reservations for activities and restaurants
  •        Special aromatherapy menu in the room
  •        Kids and teenagers’ activities menu
  •        Kids Bathrobes and mini slippers
  •        Kid´s toiletries
  •        Kids Beverages in the minibar
  •        Play Station and Xbox on request
  •        Complimentary dinner at Sal Steak Cave

Two Bedroom Master Suite
1539 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds
  • Garden view
  • No more than 8 guests in the room
Two Bedroom Master Suite
1539 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Junior Suite Nikte Swim Up
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Junior Suite Nikte Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Guest Experience Concierge throughout the stay
  •        Cocktails and snacks in the evening
  •        International magazines in digital format
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA
  •        Personalized pillow menu (on request)
  •        Direct contact with personal concierge via instant messaging
  •        Nespresso coffee machine
  •        Superior Personalized minibar
  •        Turndown Service
  •        All-day snack buffet
  •        Premium drinks available
  •        Bathrobes and slippers
  •        Assistance with priority reservations for activities and restaurants
  •        Special aromatherapy menu in the room
  •        Kids and teenagers’ activities menu
  •        Kids Bathrobes and mini slippers
  •        Kid´s toiletries
  •        Kids Beverages in the minibar
  •        Play Station and Xbox on request
  •        Complimentary dinner at Sal Steak Cave

Roulette Room
  • 1 king bed, or 2 double beds
  • Pool or garden view
  • No more than 3 guests in the room
Roulette Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen  Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids' Club

 
Age range: 5 to 14

Baby club

 
Age range: 1 to 4

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12

Type Amenities
Red Lounge Bar, Lobby bar
M Bar Martini & Wine Bar, Wine/martini bar
Toji Sake Bar Bar, Wine/martini bar
Blue Agave Bar, Restaurant bar
South Avenue Bar Bar
North Avenue Bar Bar Open air
Swim-up Bar Bar, Swim-up bar
Gabi Club Bar Bar
The Winery ($) Bar, Wine/martini bar
Don Julio Corner ($) Bar
Illy Cafe Bar

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Fuego À la carte International Dinner Adults only
Sal Steak Cave À la carte Grill/steak house Dinner ($), Adults only
Bana À la carte Asian Dinner Adults only
Hadar Buffet International Breakfast Adults only
The Grill À la carte Grill/steak house, Paradisus Natural salads Dinner, Lunch Adults only
Sunset and Sunrise Grill and Bar Snack bar American Snacks
Gabi Club À la carte International Lunch
Vento À la carte Italian Dinner
Naos Buffet International Breakfast, Dinner, Lunch
Mole À la carte Mexican Dinner
The Market À la carte American BBQ Dinner, Lunch, Snacks

  • Suites: 506

  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)

5a Ave Esq Calle 88 Norte
Riviera Maya, Mexico 77719
1-800-901-7100
54 km from CUN

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Kids pools: 2
  • Outdoor pools: 4
  • Waterpark: Included

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Kayaking

  • Dry cleaning available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
5a Ave Esq Calle 88 Norte, Riviera Maya, 77719, Mexico
54 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Paradise with a question mark!!!!

Whatttt203 on Jan 26, 2023

First let me say this resort is really laid out very nice. However we arrived on a Tuesday staying a week. The transfer to the hotel since this was a Delta Vacations package was very disorganized which is not the hotel’s fault. That is on Delta. Once we arrived to the resort after a 45 minute ride from the airport which included waiting around for an hour for transportation to the hotel,we were spent. The check in was very quick and off to the room. As we entered the room inspecting it, we noticed the couch was stained. We immediately called down to the front desk. It took two hours and a discussion with the front desk personnel face to face to get this cordially resolved for another room. Keep in mind this is a Junior Suite Ocean view which was obstructed by very tall trees. Yes you might want to opt for poolside view. The specialty restaurants are all good. Make sure you have which days and restaurant you what to dine in before you arrive. The Italian restaurant is booked early so know your palate and days. The Steakhouse is not covered as part of your stay. Sal’s Steakhouse is the absolute truth. I had a ribeye steak and my lady had lobster. It melted in your mouth. Great food. The bill had a service charge which I view as additional cost, tip or taxes. The fuzzy explanation from the manager did not make sense and the box still has a tip request. We left a tip but this service charge needs to come off the bill. If I am tipping you for service rendered why is there a service charge? The Adult side buffet has perhaps the worst dinner choices I have seen at a resort. Limited choices and poor quality of food that is never hot even though it is on a warmer. The breakfast is better but the food is cold. The warmers apparently do not work. The saving grace is a very attentive staff and my hat goods off to them. Very nice. The bars could be a hit or miss. Making whisky sour and lemon drops drinks is not rocket science. Again, the staff is very attentive and nice. There is some work to be done here at Paradius in Playa de Carmen especially with the buffet Adult side food which is cold. Making pancakes and waffles is not rocket science or reinventing the wheel. It cost a lot of bucks to stay at this resort and the quality of food should reflect it. Had a good time but it could have been better!!! Lenny By the way the Meliá award points of 2000 is only worth 8 usd . Don’t spend it all in one place.. LoL

TripAdvisor users rated this property 5 out of 5

Capella Restaurant

Helonick (Clearwater, Florida) on Jan 26, 2023

Excelente services, and food. I had the linguine Camperi, and it was very good. Cannoli with pistachio for desert is a Thumbs up for Cittalli, hostess of the front desk. Waiters were another tumba up!!

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