All inclusive

Paradisus Playa del Carmen

Riviera Maya 5.0

Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Garden View
  • 1 king bed, or 2 double beds
  • Pool or Jungle View
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Garden View
642 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Garden View
642 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Junior Suite Nikte Garden View
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Junior Suite Nikte Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Master Suite Garden View
893 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Master Suite Garden View
893 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Nikte Garden View
650 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nikte Garden View
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

 

Suite Nikte Swim Up
650 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nikte Swim Up
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Two Bedroom Master Suite
1539 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds
  • Garden view
  • No more than 8 guests in the room
Two Bedroom Master Suite
1539 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Junior Suite Nikte Swim Up
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Junior Suite Nikte Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Roulette room - Playa del Carmen or La Perla
  • 1 king bed, or 2 double beds
  • Pool or garden view
  • No more than 3 guests in the room
Roulette room - Playa del Carmen or La Perla
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen  Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities


Location

Address
5a Ave Esq Calle 88 Norte, Riviera Maya, 77719, Mexico
54 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Paradisus Playa Del Carmen

Ray H on Apr 20, 2024

Well, we arrived early before check-in. Never were called to notify our room was ready. Once in our room definitely not what I requested when reservation was made months prior. Be aware you have to make reservations for dinner the day you arrive for your entire week. Otherwise you will be eating at the buffet. 1 mile ride to Quinta Avenida will cost you $22 U.S dollars. The pool service was medicore. They will try to get ypu to listen to their sales pitch of a discounted membership which they say is not a timeshare. Stay was okay but definitely would not visit this hotel in the future.

TripAdvisor users rated this property 1 out of 5

Where Dietary Restrictions Are Overlooked

dj23dj (Harrow, United Kingdom) on Apr 20, 2024

Our stay at the hotel offered a blend of positives and areas for improvement. The rooms were delightful and the location was charming. However, we encountered a significant issue regarding dietary accommodations. Despite clearly communicating our dietary restrictions as lifetime vegetarians due to religious reasons, there was a lapse in service that affected our experience. Our children, who are also strictly vegetarian, were inadvertently served a pasta dish containing beef. This oversight was realized only after our children had begun eating the meal. This incident has caused considerable distress among the younger members of our party and has left us all quite dismayed. Having stayed at various hotels all around the world including a few in this trip in the Cancun/Playa del Carmen area, we have never faced such a situation before. It is with regret that we find ourselves unable to endorse this resort due to the lack of attention to our specified dietary needs.

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