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Overview
Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.
Other fees include
- Government of Qunitana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool or Jungle View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool or Jungle View
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Guest Experience Concierge throughout the stay
- Cocktails and snacks in the evening
- International magazines in digital format
- Priority in the reservation of restaurants
- Water ritual at YHI SPA
- Personalized pillow menu (on request)
- Direct contact with personal concierge via instant messaging
- Nespresso coffee machine
- Superior Personalized minibar
- Turndown Service
- All-day snack buffet
- Premium drinks available
- Bathrobes and slippers
- Assistance with priority reservations for activities and restaurants
- Special aromatherapy menu in the room
- Kids and teenagers’ activities menu
- Kids Bathrobes and mini slippers
- Kid´s toiletries
- Kids Beverages in the minibar
- Play Station and Xbox on request
- Complimentary dinner at Sal Steak Cave
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Guest Experience Concierge throughout the stay
- Cocktails and snacks in the evening
- International magazines in digital format
- Priority in the reservation of restaurants
- Water ritual at YHI SPA
- Personalized pillow menu (on request)
- Direct contact with personal concierge via instant messaging
- Nespresso coffee machine
- Superior Personalized minibar
- Turndown Service
- All-day snack buffet
- Premium drinks available
- Bathrobes and slippers
- Assistance with priority reservations for activities and restaurants
- Special aromatherapy menu in the room
- Kids and teenagers’ activities menu
- Kids Bathrobes and mini slippers
- Kid´s toiletries
- Kids Beverages in the minibar
- Play Station and Xbox on request
- Complimentary dinner at Sal Steak Cave
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Guest Experience Concierge throughout the stay
- Cocktails and snacks in the evening
- International magazines in digital format
- Priority in the reservation of restaurants
- Water ritual at YHI SPA
- Personalized pillow menu (on request)
- Direct contact with personal concierge via instant messaging
- Nespresso coffee machine
- Superior Personalized minibar
- Turndown Service
- All-day snack buffet
- Premium drinks available
- Bathrobes and slippers
- Assistance with priority reservations for activities and restaurants
- Special aromatherapy menu in the room
- Kids and teenagers’ activities menu
- Kids Bathrobes and mini slippers
- Kid´s toiletries
- Kids Beverages in the minibar
- Play Station and Xbox on request
- Complimentary dinner at Sal Steak Cave
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- Maximum 6 adults
- Maximum 3 children
- No more than 8 guests in the room
- Bathroom with tub and shower
- Dining room
- Kitchenette
- Seating area
- 2 private terraces with whirlpool bathtubs
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Pool or garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool or garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:
- Paradisus Playa del Carmen La Perla - Adults Only
- Paradisus Playa del Carmen Playa del Carmen
Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids' Club
Baby club
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| Red Lounge | Bar, Lobby bar | |
| M Bar Martini & Wine | Bar, Wine/martini bar | |
| Toji Sake Bar | Bar, Wine/martini bar | |
| Blue Agave | Bar, Restaurant bar | |
| South Avenue Bar | Bar | |
| North Avenue Bar | Bar | Open air |
| Swim-up Bar | Bar, Swim-up bar | |
| Gabi Club Bar | Bar | |
| The Winery ($) | Bar, Wine/martini bar | |
| Don Julio Corner ($) | Bar | |
| Illy Cafe | Bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Fuego | À la carte | International | Dinner | Adults only |
| Sal Steak Cave | À la carte | Grill/steak house | Dinner | ($), Adults only |
| Bana | À la carte | Asian | Dinner | Adults only |
| Hadar | Buffet | International | Breakfast | Adults only |
| The Grill | À la carte | Grill/steak house, Paradisus Natural salads | Dinner, Lunch | Adults only |
| Sunset and Sunrise Grill and Bar | Snack bar | American | Snacks | |
| Gabi Club | À la carte | International | Lunch | |
| Vento | À la carte | Italian | Dinner | |
| Naos | Buffet | International | Breakfast, Dinner, Lunch | |
| Mole | À la carte | Mexican | Dinner | |
| The Market | À la carte | American BBQ | Dinner, Lunch, Snacks |
- Suites: 506
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Kids pools: 2
- Outdoor pools: 4
- Waterpark: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Kayaking
- Dry cleaning available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Resort aerial view
Resort exterior
Exterior view
Kids Pool
Lounge
Kids zone
Naos
Hadar - adults only
Bana Sushi bar
Mole
Vento
Bana
Fuego
The Market
The Grill
Toji bar
Blue Agave bar
Red lounge
Lounge
Gabi club
Yhi Spa
Yhi Spa
Tennis courts
Kids zone
Beach
Wedding
Wedding gazebo
YHI Kids spa
Location
Reviews
Paradise with a question mark!!!!
Whatttt203 on Jan 26, 2023
First let me say this resort is really laid out very nice. However we arrived on a Tuesday staying a week. The transfer to the hotel since this was a Delta Vacations package was very disorganized which is not the hotel’s fault. That is on Delta. Once we arrived to the resort after a 45 minute ride from the airport which included waiting around for an hour for transportation to the hotel,we were spent. The check in was very quick and off to the room. As we entered the room inspecting it, we noticed the couch was stained. We immediately called down to the front desk. It took two hours and a discussion with the front desk personnel face to face to get this cordially resolved for another room. Keep in mind this is a Junior Suite Ocean view which was obstructed by very tall trees. Yes you might want to opt for poolside view. The specialty restaurants are all good. Make sure you have which days and restaurant you what to dine in before you arrive. The Italian restaurant is booked early so know your palate and days. The Steakhouse is not covered as part of your stay. Sal’s Steakhouse is the absolute truth. I had a ribeye steak and my lady had lobster. It melted in your mouth. Great food. The bill had a service charge which I view as additional cost, tip or taxes. The fuzzy explanation from the manager did not make sense and the box still has a tip request. We left a tip but this service charge needs to come off the bill. If I am tipping you for service rendered why is there a service charge? The Adult side buffet has perhaps the worst dinner choices I have seen at a resort. Limited choices and poor quality of food that is never hot even though it is on a warmer. The breakfast is better but the food is cold. The warmers apparently do not work. The saving grace is a very attentive staff and my hat goods off to them. Very nice. The bars could be a hit or miss. Making whisky sour and lemon drops drinks is not rocket science. Again, the staff is very attentive and nice. There is some work to be done here at Paradius in Playa de Carmen especially with the buffet Adult side food which is cold. Making pancakes and waffles is not rocket science or reinventing the wheel. It cost a lot of bucks to stay at this resort and the quality of food should reflect it. Had a good time but it could have been better!!! Lenny By the way the Meliá award points of 2000 is only worth 8 usd . Don’t spend it all in one place.. LoL
Capella Restaurant
Helonick (Clearwater, Florida) on Jan 26, 2023
Excelente services, and food. I had the linguine Camperi, and it was very good. Cannoli with pistachio for desert is a Thumbs up for Cittalli, hostess of the front desk. Waiters were another tumba up!!
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