All inclusive

Paradisus Playa del Carmen

Riviera Maya 5.0

Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Garden View
  • 1 king bed, or 2 double beds
  • Pool or Jungle View
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Garden View
642 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Garden View
642 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Junior Suite Nikte Garden View
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Junior Suite Nikte Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Master Suite Garden View
893 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Master Suite Garden View
893 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Nikte Garden View
650 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nikte Garden View
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

 

Suite Nikte Swim Up
650 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nikte Swim Up
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Two Bedroom Master Suite
1539 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds
  • Garden view
  • No more than 8 guests in the room
Two Bedroom Master Suite
1539 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Junior Suite Nikte Swim Up
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Junior Suite Nikte Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Roulette room - Playa del Carmen or La Perla
  • 1 king bed, or 2 double beds
  • Pool or garden view
  • No more than 3 guests in the room
Roulette room - Playa del Carmen or La Perla
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen  Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities


Location

Address
5a Ave Esq Calle 88 Norte, Riviera Maya, 77719, Mexico
54 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Good and bad things from Paradisus Playa del Carmen hotel. Infraestructure and workers in all services. I hope come back

daniel c on May 25, 2024

The experience with kids dom is bad But Liliana Valentina Elena from naos Restaurant is perfect i hope that shes atention continue and replify from another. The room service es very good and the instalation is so nice. I suggest that video games room Should open to 6 years and more

TripAdvisor users rated this property 4 out of 5

Fun trip for the kids!

nicolekek18 on May 24, 2024

Spent 7 days at Paradisus Playa Del Carmen from May 10-17 with our 6 year old twins. Our favourite thing about the resort was the entertainment. Everyday there was something different and exciting for the kids to partake in, including foam parties at the pool, a water blow-up obstacle course, zip lining over the pool, a magic show, a circus show, and more! This was a really nice and unexpected addition to our trip! The waterpark Aquazone was SO much fun, we would go there everyday after lunch around 2pm and would stay until close (5pm). The pirate ship kids pool was nice to start our day as well. The resort at this time was only 50% capacity and you could tell, the pools were pretty quiet and we never had any issues reserving chairs or making reservations. We did the Italian and Hibachi twice and thoroughly enjoyed both. We did the organic restaurant too (Flora I think) and weren't as impressed. The buffet was 7/10, we've seen better with more selection, but it did the trick. Often undercooked bacon and too-wet scrambled eggs. Service from staff was great overall, we did room service each night and it was always prompt. Huge shout out to Eva Ciau, Angel Calli, Neftali Elizabet from the buffet (Naos) they were outstanding! We'd walk in for breakfast every morning and they'd have our memorized coffee/drink orders already started! They were so welcoming and attentive to us!!! One con I would say is that the resort isn't open onto the beach, it is seperated from the ocean by thick brush, so we definitely missed not having the ocean breeze or being able to eat at a restaurant overlooking the ocean. Due to this a lot of the lounge spaces felt quite stuffy - we'd love to see more fans around to circulate the air. The seaweed was not great on the beach but we saw them working diligently at it every single day - you could still swim and walk the beach no problem. The specialty ice cream and Nespresso boutiques (included) were very very good! Our kids did the kids club twice and had a lot of fun with it, and the turtles in the main lobby were adorable. GYM on adult side was fantastic! If you are a resort gym user, you'd be impressed. Room was pretty nice but the bedding could have been better, our beds had thin sheets that kept riding up exposing the bare mattress and I was surprised there wasn't mattress protectors. The AC worked well in 2180. Another thing is because it's a more eco resort with that brush, there are Coatis roaming around the pools and you need to be careful not to leave any food or drinks out as they will go through your bags or take it off your plate. I had a coati knock over my thermos and lick all over the straw for the juice inside - disgusting. Overall we had a great time with our kids!

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Vacation Offers

  • Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.

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  • Save up to $300 with a minimum 7-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.

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