All inclusive

Paradisus Playa del Carmen

Riviera Maya 5.0

Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Nature View
625 square feet
  • 1 king bed, or 2 double beds
  • Pool or Jungle View
  • No more than 4 guests in the room
Junior Suite Nature View
625 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Suite Nature View
840 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Suite Nature View
840 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Family Concierge Junior Suite Nature View
668 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Family Concierge Junior Suite Nature View
668 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Master Suite Nature View
1141 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Master Suite Nature View
1141 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Family Concierge Suite Nature View
840 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Family Concierge Suite Nature View
840 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

 

Family Concierge Suite Swim Up
840 square feet
  • 2 double beds, and 1 sofa bed
  • No more than 5 guests in the room
Family Concierge Suite Swim Up
840 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Two Bedroom Master Suite Nature View
1980 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds
  • Garden view
  • No more than 8 guests in the room
Two Bedroom Master Suite Nature View
1980 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Family Concierge Junior Suite Swim Up
668 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Family Concierge Junior Suite Swim Up
668 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Nitke benefits include;

  •        Discreet and effective assistance from a Destination Concierge throughout the stay
  •        International magazines in digital format
  •        Private Lounge, cocktails and snacks in the evening
  •        Priority in the reservation of restaurants
  •        Water ritual at YHI SPA*
  •        Destination concierge service via instant messaging
  •        Nespresso coffee machine
  •        Superior minibar
  •        Turndown Service
  •        Priority in the reservation of restaurants
  •        Bathrobes and slippers
  •        Kids and teenagers activities programs
  •        Kids toiletries
  •        Kids beverages in the minibar
  •        Complimentary dinner at Sal Steak Cave*

*Adults only.

Roulette room - Playa del Carmen or La Perla
  • 1 king bed, or 2 double beds
  • Pool or garden view
  • No more than 3 guests in the room
Roulette room - Playa del Carmen or La Perla
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen  Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities


Location

Address
5a Ave Esq Calle 88 Norte, Riviera Maya, 77719, Mexico
54 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Boris is a Bot

Rangerette (London, Ontario) on Feb 15, 2025

Read Boris review and expect total opposite. Do not believe a word of it. I am here now and I can tell you that food and service are top notch. Pools and Beach are great. There are MINOR repairs which could be done but no more than any Caribbean resort. Believe only 1 thing, you will not be disappointed.

TripAdvisor users rated this property 1 out of 5

Food is terrible (like the everything else)

Boris K on Feb 15, 2025

This is so bad, I feel cheated. I’m considering suing for my money back. It is a considerable amount for family of four. Not only the food is barely edible: bread is not fresh, fruits are stale, I guarantee the deep fry oil is not changed for days and days. Meats are of lowest grade and cooked disgustingly. The juices are not even from concentrate. It is some sort of cheap powder that only approximates the colour of intended juice. The service is even worse! You have to wait 15-20mins to even enter the buffet. Then if you are lucky you’ll be able to beg for some coffee. The noise in the buffet is tremendous. Now for the rest of the facilities. I noticed a number of serious electrical hazards. Open electrical boxes with bare wires outdoors. The mattresses are terrible and rooms have seen better days. The jacuzzi on the balcony is a nice gimmick but it has no cover and is not clean at all. Rusty around metal with what appears a birds poo inside. We came here for my daughter birthday. I asked concierge if it was possible to decorate our room with some balloons. I was quoted $212 USD for that. Oh and it took them 2hrs to bring our luggage from lobby to our room upon arrival. I’m still here now, can’t wait for this vacation to be over. I really don’t know how this place got this high rating. It’s at best a 3 star motel.

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