Paradisus Playa del Carmen
Riviera Maya 5.0
Overview
Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Pool or Jungle View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool or Jungle View
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers

- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers

- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.

- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers

- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.

- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.

- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- Maximum 6 adults
- Maximum 3 children
- No more than 8 guests in the room
- Bathroom with tub and shower
- Dining room
- Kitchenette
- Seating area
- 2 private terraces with whirlpool bathtubs
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Garden view or Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Resort view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Seating area
- Children's amenties including: bathrobe, slippers, soap, toothbrush, shower gel, mosquito repellant and towel
- Private terrace with hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.

- 1 king bed, or 2 double beds
- Pool or garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool or garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:
- Paradisus Playa del Carmen La Perla - Adults Only
- Paradisus Playa del Carmen Playa del Carmen
Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.















Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
Kids' Club
Baby club
Game Room for Teens
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Kicks | Nightclub | |
M Bar Martini & Wine | Bar, Wine/martini bar | |
Toji Sake Bar | Bar, Wine/martini bar | |
Blue Agave | Bar, Restaurant bar | |
South Avenue Bar | Bar | |
North Avenue Bar | Bar | Open air |
Swim-up Bar | Bar, Swim-up bar | |
Kanna | Bar | |
The Winery ($) | Bar, Wine/martini bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Fuego | À la carte | International | Dinner | Adults only |
Sal Steak Cave | À la carte | Grill/steak house | Dinner | ($), Adults only |
Bana | À la carte | Asian | Dinner | Adults only |
Hadar | Buffet | International | Breakfast | Adults only |
Flora | À la carte | Local, Healthy Lifestyle | Dinner | Adults only |
Fahrenheit and Celsius | Snack bar | American, International | Snacks | |
Capella | À la carte | Italian | Dinner | |
Naos | Buffet | International | Breakfast, Dinner, Lunch | |
Mole | À la carte | Mexican | Dinner | |
Blue Agave | À la carte | Mexican | Dinner, Lunch, Snacks | |
Twelvet | Snack bar | Ice cream | ||
Nespresso Corner | Café | Coffee and Pastries |
- Suites: 488
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Kids pools: 2
- Outdoor pools: 4
- Waterpark: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Kayaking
- Dry cleaning available ($)
- Laundry services available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)

Resort aerial view

Resort exterior

Exterior view

Kids Pool

Lounge

Kids zone

Naos

Hadar - adults only

Bana Sushi bar

Mole

Vento

Bana

Fuego

The Market

The Grill

Toji bar

Blue Agave bar

Red lounge

Lounge

Gabi club

Yhi Spa

Yhi Spa

Tennis courts

Kids zone

Beach

Wedding

Wedding gazebo

YHI Kids spa
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Boris is a Bot
Rangerette (London, Ontario) on Feb 15, 2025
Read Boris review and expect total opposite. Do not believe a word of it. I am here now and I can tell you that food and service are top notch. Pools and Beach are great. There are MINOR repairs which could be done but no more than any Caribbean resort. Believe only 1 thing, you will not be disappointed.
Food is terrible (like the everything else)
Boris K on Feb 15, 2025
This is so bad, I feel cheated. I’m considering suing for my money back. It is a considerable amount for family of four. Not only the food is barely edible: bread is not fresh, fruits are stale, I guarantee the deep fry oil is not changed for days and days. Meats are of lowest grade and cooked disgustingly. The juices are not even from concentrate. It is some sort of cheap powder that only approximates the colour of intended juice. The service is even worse! You have to wait 15-20mins to even enter the buffet. Then if you are lucky you’ll be able to beg for some coffee. The noise in the buffet is tremendous. Now for the rest of the facilities. I noticed a number of serious electrical hazards. Open electrical boxes with bare wires outdoors. The mattresses are terrible and rooms have seen better days. The jacuzzi on the balcony is a nice gimmick but it has no cover and is not clean at all. Rusty around metal with what appears a birds poo inside. We came here for my daughter birthday. I asked concierge if it was possible to decorate our room with some balloons. I was quoted $212 USD for that. Oh and it took them 2hrs to bring our luggage from lobby to our room upon arrival. I’m still here now, can’t wait for this vacation to be over. I really don’t know how this place got this high rating. It’s at best a 3 star motel.
Vacation Offers
-
Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.
Cozumel, Cancun, Riviera Maya, Punta Cana, Puerto Vallarta, Los Cabos
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