TRS Yucatan Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

12335 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Greet service

Paula G (Turkiye) on Jun 22, 2024

Pedro & ceasar were our waiters at the French restaurant here & they were great! You wouldn’t have known it was pedro’s 2nd shift as he seemed knowledgeable & experienced as well as friendly! What an asset he will be!?? besides the service the food was amazing too!

TripAdvisor users rated this property 5 out of 5

Trs holiday

XRACHELTX on Jun 22, 2024

Lovely resort pools were big and clean, we prefered the Infinity pool though tried the other pools as well. staff were amazing couldn't do enough for you. Beds were so comfy, food was great, amenities in room were brilliant, loved my coffee machine coffee lying in my whirlpool bath. The shows at night were amazing.

TripAdvisor users rated this property 5 out of 5

Amazing amazing amazing experience!

Sadie M on Jun 21, 2024

TRS Yucatan is the BEST. Amazing food, drinks and service. The staff here truly make you feel like family, and it is evident that they care about your trip and making it special. Our butlers, Daniel, Carlos and Emilio have went above and beyond to ensure that our every need is taken care of. They have went out of their way to help us in every way they can. Daniel even stood out in the rainstorm to catch a cart for us to get to dinner on time. These people have the greatest hearts! As for restaurant service, we have had nothing but pleasant experiences everywhere we have been, but there are always those that go above and beyond. Daniel at Helios works the breakfast and lunch hours. He always has a smile on his face! He is full of joy and works very hard to ensure guests are enjoying their stay and their meals. We love being greeted by his kindness! At Tentazione we had a similar experience, our waitress Gabriela was beyond kind. She even ensured we had a special dessert for our honeymoon. It is the little details that make an experience like this even better. The chef, Luis Ramos served up AMAZING dishes. The food was delicious and served hot! El Gaucho is another great spot for a perfect meal. The ambiance of the entire resort is amazing too, which wouldn’t be possible without all of those that take care of the outdoor maintenance. These folks work so hard! The house keeping is also always top notch. They are so respectful in the space and take great care to make sure everything is in order. Make sure to visit the spa while staying as well! Massages are a 10/10 as well as the HydroTherapy area. It is always well kept and so very relaxing! I would be amiss to not include Ernesto from the Grand Palladium Travel Club Members beach. He has made each trip so special since we began coming here in 2021. He has remembered us each time and has sincerely made us feel like family. We love him so much and look forward to coming back each time to see him! We are already planning our next trip and cannot wait to come back to this beautiful place!

TripAdvisor users rated this property 5 out of 5

Fabulous Holiday

ria20242024 on Jun 21, 2024

Absolutely stunning hotel, with a beautiful beach n walking distance. Very friendly and helpful staff. Would vist again.

TripAdvisor users rated this property 5 out of 5

An Excellent Stay in a Beautiful Resort

thekeith (Garland, Texas) on Jun 21, 2024

We went to TRS Yucatan for our friends' 30th anniversary, and all 12 of us had a great time. Speaking for my wife and I, we loved everything about the resort and will gladly go again. Our butlers were amazing, and they made us feel at home the entire stay. We never even made it off of the property! There were just so many things to do, and we look forward to coming again. If you haven't been to this resort, give it a try. I hope that you'll love it as much as us.

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