TripAdvisor Traveler Rating

good time! I mostly met newlyweds and honeymooners pool was the happening spot for sure. They had some seaweed issues so snorkeling wasn't possible. I wish I had more time to check out the spa. The show at "Chic" was fantastic!

Excellent vacation spot. My husband and I enjoyed staying at TRS and several of the adventures offered. We relied on the resort transportation to get around because of my health andut was pretty hot. You'll probably enjoy more if you don't need to do that.

We travelled 6.6.22 - 21.6.22 - Our room was a junior suite, clean, cool and always well stocked. The staff were great, very helpful/ professional. We stayed at TRS so had access to everything. Our usual holidays are more 2/3 star so this was a real treat for us. Everything that you was a step up - the room was bigger than our usual, more modern, stuffed with extras like luxury shower gels etc, room service was quick and tasty when we ordered it, the butler you had in each block was always around to help, Housekeeping were so good; they made the bed but also tidied, gave fresh towels as often as you wanted and the room was spotless, They have little carts to take you around the resort (Not that you couldn't walk to most places but we just found in the heat it was quicker and easier to jump on) - the drivers were always friendly and although you could request one to come and get you, if they saw people walking as they were going along they stopped to ask where they were going and if they wanted to hop on, The food was absolutely spectacular - we tried our best to sample all 19 restaurants and can honestly say that there was nothing samey or bland about them - we ate out 3 times a day for 14 days and didn't have a bad experience, all the wait staff were quick and efficient and the standard of food was excellent. For the extra charges they are all clearly stated in the menus, e.g. if you don't want the house wine, or if you wanted to upgrade to lobster say, All the restaurants had a lovely atmosphere and it felt like you were somewhere completely different every day which was nice. This is no reflection on the food but top tip - take plenty of immodium! it takes a bit of getting used to- you can buy pills there but the prices are sky high, and don't just stick to bottled water as it's super filtered - get some fruit juices too if you feel a bit 'off' ! . .Being brits the only slight gripe we had was that we couldn't seem to get any decent butter with the breads at breakfast?! - but, with all the choice you have on offer that's tough! Drinks wise we did tip $1- 2 per round when the staff served by the pool, and they were always very appreciative - but I wouldn't say you had to tip? - You'd still get served, the prosecco was OK but not the greatest so I just stuck to mimosas, We went to the mayan ruins and on a snorkelling trip - booked through TUI and both fantastic, booked a day in the hotel spa for $35 each too - 10/10 - am saving up to go back!!

Lovely rooms with butler service daily. Butlers were A1 and great service provide always on the ball, they make the guess feel welcome. Rooms excellent and well maintained. Great Staff, from butler's, bar staff, entertainment, waiters and waitresses, room cleaners, and mini fidgebar. Buggy drivers excellent and accommodating Cleansiness excellent regular daily clean. You have a great array of returants approx 14  to use when staying at the TRS.  Food not great if you are a veg or vegan as no options available. Entertainment only the Chic was excellent all else is medeoca. There are other themed nights regularly.  TRS Yucantan does not have a beach but the options are at the Colonial and the Kantanah palleduim hotels. The entertainment make the guess fell welcome and have several activities for all who would like to participate. All premium branded drinks on site and is part of all inclusive.

This hotel is gorgeous. We had a great time and the service was perfect. The food was very good and there were a lot of variety for us to choose from for dinner. The hotel is spotless, and the workers truly work hard to make your stay enjoyable. We would definitely visit again!