Ventus at Marina El Cid Spa & Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

4014 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

An affordable taste of paradise

deb33072024 (Pittsburgh, Pennsylvania) on Jun 14, 2024

We enjoyed our stay immensely. The staff was very friendly and the place was so clean. I can’t recommend this place enough.

TripAdvisor users rated this property 5 out of 5

El Cid in Puerto Morelos was a great trip

Daydream17438523977 on Jun 13, 2024

The food service team was exceptional. Javier, a supervisor, and Christina went over and above to deliver my wife's favorite fried fish. The servers, including Randy, Esteban, and Albaro were attentive. In fact, all of the servers were much better than would be expected at an all inclusive resort. And the food was excellent. Our room was clean, the grounds were well tended, and the staff was friendly and eager to help. We only had a tiny bit of rain, but it was very warm and humid.

TripAdvisor users rated this property 4 out of 5

Pleasantly surprised

Karen S (Holland, Ohio) on Jun 12, 2024

We booked a short get-a-way and were only at the resort for 4 days. Below are the Pros/Cons of our trip. Pros Rooms were very tidy and the air worked really well Pools were gorgeously clean and well cared for Drinks were great and the service around the adult pool was spectacular Dinners were really great with a large menu selection Staff was wonderful and worked very hard to make you happy The golf carts to take you to the other resorts were always available with just a simple request and a short wait. Cons Although lunch buffet seemed abundant the first day we arrived, we quickly tired of the same food. There should be some sort of “quick” lunch option for those that don’t want to have a restaurant experience – something like a beachside grill with hamburgers and hotdogs/chicken fingers and fries (or pizza). Something you can quickly eat and get back to enjoying the fun. Overall, we were pleasantly surprised with this resort and would definitely come back – next time for a longer stay.

TripAdvisor users rated this property 5 out of 5

What a relaxing place to stay

IamTravelBawse on Jun 12, 2024

The rooms and the grounds are so clean and pretty. I dont think I've ever been in the pool as much as we were at this resort. From the el cid book to the ventus main pool and the adults only pool, and the Ha roof top pool, a time was had! Only area for improvement would be all restaurants being open. For the 5 days there we couldn't get into the Hibachi restaurant.

TripAdvisor users rated this property 5 out of 5

Great amenities and service at El Cid!!

Susan L on Jun 11, 2024

We had a great time as usual! The service is by far the best we have had! Our butlers Alejandro(Alex)and Erik were phenomenal! Very attentive and helpful! All of the facilities are clean and comfortable. The Kobo Japanese restaurant was our favorite. Can’t wait for our next trip!!

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