Active Advisories
Following American Hotel & Lodging Association's (AHLA) recent announcement of its "Safe Stay Guest Checklist"—and following medical expert guidance to help reduce the spread of COVID-19—all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas beginning Monday, July 27, for the foreseeable future.
Public areas may include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, and children under the age of 2.
Overview
Located in the San Francisco Financial District, this waterfront hotel features Hyatt Grand Beds®, complimentary Wi-Fi, beautiful waterfront bay views and great access to all the local attractions. Within a 15 minutes' walk, you'll be at Union Square, Pier 39, Fisherman's Wharf and the ferries to Alcatraz.
Check in
3 p.m.
Check out
12 p.m.
Rooms
804
Inclusions
Rooms
Amenities
Eclipse Restaurant and Lounge
Cable car
Lobby
Lobby seating
Exterior at night
Fitness Center
Location
Reviews
TripAdvisor Traveler Rating
worth it
petillantnaturel (Chico, California) on Dec 11, 2025
the space is historic, location is fantastic, the front desk staff and valets went above and beyond and made our stay truly memorable
Fleas!!!
Meghan J on Dec 07, 2025
I was really looking forward to my stay, but unfortunately my experience was impacted by a serious issue. On my first night, I discovered multiple bites on my body and later learned that my room tested positive for fleas after an investigation by the hotel. This was extremely uncomfortable and upsetting, and it really put a damper on my entire trip. The staff were polite and apologetic when I reported the issue, and they did switch my room, remove the destination fee, and offer a complimentary upgrade. I appreciated their professionalism in how they handled the moment. However, considering the severity of the situation — being bitten in my hotel bed and having to deal with the anxiety and discomfort that followed — I do feel that more could have been done to make things right. Overall, while the staff’s attitude was kind, the compensation did not match the impact this incident had on my stay. I hope the hotel takes additional steps to prevent this from happening to future guests.
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