TripAdvisor Traveler Rating

Had a great time! Just wanted to send a shoutout to Efraim and all the guys at the pool bar (didnt catch all of their names but they were equally awesome!) Enjoyed all the “Mezcal Surprise” cocktails ?? Beach was lovely, pool was great. Lobby was super vibey. Wish the music was a little louder and lasted longer on DJ days, but I understand not every guest appreciates that so it’s for sure a balance. Room was a lil dirty, tv was kinda glitchy, but honestly it was fine - the resort is still trying to recover from hurricanes and covid so I think things will get better in time. We will be back!

I visited the Fairmont for a “Sushi Fest.” I was visiting a friend from the U.S. and absolutely fell in love with the hotel. It has gorgeous pool and a nice beach, a great casino with live dancers in feathery outfits, and beautiful Christmas decorations. There was also an upscale “Meat Market” restaurant and bar. I didn’t eat at it, but we ordered drinks and it was a great vibe. The club we went to for Sushi Fest was called “Brava.” If I was visiting with my husband and needed a hotel, this would be the top of my list. I highly recommend!

We stayed in this hotel in February in a room with mold and had very poor service. The hotel offered us four nights to return as guests of the hotel. While the room was much cleaner, there was a large blood stain on the bed. You can find rooms without mold and without blood for much less than the $550 charged for this problematic experience.

Wondeful! Lved Jamel who helped us get into our villa earlier. Asia the yoga instructor is absolutely wonderful and my little boy and I chad great yoga classes with her!

My husband and I traveled to Puerto Rico for a family reunion to celebrate our parents 50th year anniversary! The experience was marvelous, we enjoyed the ambience, the music, the service, but more importantly the warm and care of every staff member of the hotel that we had the pleasure to o interact. The manager Fabio Diaz was generous and kind, and made sure that everyone was having a great time. The bands were amazing, profesional and charismatic, also DJ JAV. The appetizers and drinks were outstanding!