Bay Gardens Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.0
  • Service 4.3
  • Value 4.2

2015 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Enjoyable and memorable experience.

Rawlins J on Feb 05, 2026

Had an enjoyable stay. The service, friendliness and kindness demonstrated by management and staff was excellent. They were quick to attend to your every need. Manager's night with cocktails and buffet dinner with live music was memorable. Would highly recommend to anyone looking for an enjoyable and affordable stay in St. Lucia.

TripAdvisor users rated this property 4 out of 5

Great Job working with American Airlines

stevengoodale44 on Jan 30, 2026

On very short notice the Bay Gardens was able to provide accommodations for a large number of guests due to an AA flight cancellation

TripAdvisor users rated this property 5 out of 5

Home from home

E3139ZImaryw (Derby, United Kingdom) on Jan 18, 2026

Exerlent vacation spent a month at this Hotel christmas & New Year .Room was great for my needs really felt like home. Our cleaners Maryella and Tammy did a great job & always making sure we had everything we needed . The Food was good & Thank you to the resterant & bar staff for there great service also the lady at the breakfast station in the morning . The pools and gardens where clean and tidy and relaxing areas no scrambling for sun beds here.The shuttle bus runs every hour down to the beach resort for guests to use .The evening entertainment was a bit lacking and very repetitive karaoke guy twice a week.would be nice to see a vocal entertainer or country singer to bring atmosphere to the hotel. All the staff and managment were very pleasant and helpful We will definitely be back to this hotel soon

TripAdvisor users rated this property 5 out of 5

Most Amazing Vacation

GaryPhilp2026 on Jan 16, 2026

A Bay Garden Hotel Vacation is just what the "Doctor" ordered ... an amazing hotel with the most FRIENDLY staff that I experienced anywhere. The Meal Service was 5 star ... The Servers were so caring and polite ... they made every meal special The food was Delicious!! They are working on updating the rooms But verything was perfectly fine ... Our Room Attendant in the Pineapple section really made our stay special We chose the the All Inclusive plan which allowed us to dine around ... the Beach Resort is a must to visit We are already making plans for next years return ... this time for 2 weeks Gary Philp

TripAdvisor users rated this property 5 out of 5

Perfect stay

suzannew496 (Leicester, United Kingdom) on Jan 13, 2026

What a lovely hotel , yes it may not be near the beach ( only 10 min walk away ) or the free shuttle service , but it does state this on the booking !!!so can’t complain really !! Staff were very friendly especially the maid and towel attendant lady x Fantastic small pools which you can get a bed every day none of this getting up early, just round the corner from plenty bars and restaurants , would definitely return

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