TripAdvisor Traveler Rating

The staff are wonderful and the breakfast was delicious. The rooms are affordable, clean & comfy. I will definitely be returning.

The hotel is conveniently located within walking distance to the mall, grocery store and restaurants. I felt very safe in this environment, maybe too safe. The hotel was nice, and the rooms were clean, but you can definitely tell it is older and could use some renovations. Our tub was peeling, and shower did not get hot enough, but it was not a deal breaker. I loved the key to lock the fridge when you leave. At first, I was shocked but once I bought groceries I understood. Filter watered station was down the hall from the room I suggest that you only use credit cards. We arrived and had a late lunch/early dinner at the bar. The bill came and it had USD and EC total. I asked what the total was and was informed that it was the EC price, maybe she assumed we were paying card. When I pulled out cash to pay, she never said anything. Transaction continued and closed. The next day I went to front desk about it and was directed to a booth, where the staff member made me feel like I did something wrong. She said that they would have to count the drawer and get back with me. She never asked my name or room number. I knew this would be the end of it as far as they were concerned. I know I share some responsibility in this. Please always check your receipt, speak up if it doesn't feel right and use a card when you can

We chose this hotel in Rodney bay knowing full well it wasn't a beach resort, but this didn't matter at all. If you want to walk to the beach it's only a pleasant 10-15 min walk every day, if not there is a shuttle bus which runs between the 4 resorts on a regular basis. Reduit beach itself is beautiful, with crystal clear water & white sand. There is a water park in the sea,which is free to use by bay gardens guests as are the non motorised water sports situated just down from the waterpark. The hotel itself is a lovely little intimate resort with very friendly, helpful staff who were always happy to see you. We had room 109 which was conveniently situated behind the main pool & only a very short distance to the bar & restaurant. This room was spacious & always kept clean by housekeeping. The bar staff & restaurant staff were all very friendly & attentive. The food was cooked fresh to order & always very tasty, out of our 10 day stay we only found 2 of the breakfast buffet choices not to our liking, but they cater to many nationalities, so toast & fruit on these days so this was not a problem. Check in was quick & easy after our long days travel to get here from the UK was appreciated & so was the welcoming rum punch. I cannot recommend this hotel enough, don't think about it just book it. We will be back as we loved our time here & didn't want to leave. Many thanks to all the staff here who made our holiday a memorable one.

This was our 3rd visit here weather was great again apart from a few days of wind and rain not entertainment though which was a shame .

I am extremely disappointed with the lack of gluten-free food support at Bay Gardens Hotel. The breakfast menu clearly lists salt fish, fried plantain, and cucumber salad yet staff insist I must request it daily. Why? It’s on the menu and breakfast is included in our stay. Instead, I’m being told there is they can do , and today I had to leave without eating. This is unacceptable. I’m frustrated and frankly, very unhappy.