Bay Gardens Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

1861 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Loved the Inn!

Sallyab28 (Saffron Walden, United Kingdom) on Feb 16, 2024

This is a great little low cost hotel which really offered a relaxing stay and the staff are so friendly, as well as the staff in the nearby Bay Gardens Hotel where we ate and drank. It is quiet even though we were near the main road to Castries. Yes the rooms aren’t super modern but very comfortable and well equipped. We had a deluxe room with microwave and were all inclusive. Preferred the pools at the Hotel as the bar was closer! Particularly loved the lunches which had “catch of the day” which included marlin and jack fish. Great base to visit St Lucia.

TripAdvisor users rated this property 4 out of 5

A Good Base

EdinburghBren (Edinburgh) on Feb 08, 2024

We stayed at the Bay Gardens Hotel to explore the area around Gros Islet and Rodney Bay. While we didn’t use the facilities, the wrist band we had allowed us to use the facilities at the Bay Garden Beach Resort & Spa which is on the beach. The room we were in was comfortable and clean. The staff were all friendly and helpful, the rum punches at the bar just the ticket and the selection of hot & cold food at breakfast was excellent, including a different local delicacy each morning. There is a nice area around the pool next to the restaurant and bar, with plenty seating and options for sunbathing. Close to the hotel there are a number of restaurants to choose from and it was great to meet fellow travellers in the bar area and get recommendations from them. The hotel has a very good taxi service outside who take you trips and restaurants, can pick you up from the airport. All the drivers were friendly, drove safely, avoided potholes and were trusting & reliable. One aspect of our stay which was not ideal was the shower in our room. We spent far too much time trying to adjust the lever to get the temperature right, as it wobbled between freezing cold and roasting hot. We did report it to reception and it was checked out (and told it was working correctly). All in all the hotel is a good base, taking into account the free shuttle down to the Beach Resort & Spa.

TripAdvisor users rated this property 5 out of 5

Wonderful relaxing vacation

bestmother1 (Barrie, Canada) on Jan 31, 2024

The staff are wonderful and made this resort a great experience. We had a very spacious room with a lovely patio area. We were all inclusive and we enjoyed the food and drinks...bartenders, wait staff and chefs were so friendly and always had a smile for us, if there was something else you wanted to eat or drink that was not on offer they would go out of there way to make sure you received what you wanted. Shuttle to the Bay Gardens Resort was great, however we walked most of the time back and forth to the beach as it is a very short walk and very safe. We did regret we had not booked the beach resort however as the week progressed as it turns out, we were much happier at the Bay Gardens Hotel...did not enjoy the food at the beach resort but the staff again, were quite wonderful. The Beach has shade and the staff will find you a lounger and umbrella if needed when you arrive We will go back...

TripAdvisor users rated this property 2 out of 5

No element of luxury or relaxation

janiceb545 (Wigan, United Kingdom) on Jan 26, 2024

Basic 3 star and rather dated in places. The shower is a dribble and goes hot to cold without warning. This hotel would be fine except for maintenance working on your balcony first thing and strumming at 8 am out the back of the property. Absolutely no peace and quiet or regard for your privacy. 8 am start whether you like it or not

TripAdvisor users rated this property 4 out of 5

Excellent Hotel

Albert F on Jan 24, 2024

Very good hotel! The rooms, the team, the breakfast and the bar are very good! This hotel is next to a supermarket, bank and other stores (1 min walk). It's next to rodney bay marina (2min by car). I recommend it.

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