TripAdvisor Traveler Rating

We had a very comfortable stay. Room was always well kept. Meals were satisfying. Staff were polite and willing to assist if necessary. Thanks to Nima for the warm welcome at check-in. Thanks to the other front desk staff who were friendly. Thanks also to Ms Cheryl the GM, Ms Helena and Ms Jennifer. Thank you Bay Gardens. Shirma

What a little gem of a hotel. After reading some of the recent reviews I was a little apprehensive but I needn't have worried. Yes the hotel could do with a little updating here and there but for the price you pay it's an absolute find. Part of a small group of hotels it operates an hourly free shuttle bus between their properties. We used this most days to go to their beach hotel. Our room was large and spacious, the bathroom a little tired but perfectly functional and clean. The beds were comfortable, there's plenty of wardrobe and drawer space, very efficient air-conditioning unit and a good sized terrace with chair and table. We were on all inclusive and although you have to take breakfast in the hotel your other meals (and drinks) can be taken at the other properties as well. Breakfast was good, not the best I've ever had but perfectly adequate and apart from the small buffet you can order omelettes etc which were very good, the coffee was also very good! We had lunch and dinner there a few times too and the food was very good if a bit samey. You change it up by having some meals at the other hotels. There is a filtered chilled water machine near the bar and restaurant to fill your water bottles which is really useful and saves asking for more plastic bottled water from the bar. But by far the best thing about this hotel are the staff, they work tirelessly (in that wonderful laid back Caribbean style) to ensure you have a wonderful stay. We had a couple of little issues with our rooms which on both occasions someone was there to resolve it within 5 minute of reporting. For 3 star prices you are getting a total gem of a hotel but if you want a 5 star flawless property you can pay 5 star prices elsewhere! I have no hesitation in recommending this hotel and I have no doubt I will be back, hopefully sooner rather than later.

Stayed at Bay Gardens Beach resort in September and returned in November staying at the Bay Gardens Hotel for a cheaper option . Was worried about the negative reviews and was not looking forward to staying here. But hadn’t needed too, great cosy hotel, friendly staff and a great mixture of guests and had the San Marino football team staying on our last 2 nights. Arrived the day after the hotel flooded and quite a few guests had been moved out. But the staff done a fantastic job getting the hotel back up and running . The following day would not have even known the flood had happened apart from the ground floor rooms were empty, but they were opened back up and occupied within a week. Spent every day and most nights down the Beach Resort where we mainly ate and had drinks as on all inclusive . Food in hi tide lunchtime was good but not that great in the evening , warm and not much choice . Food in sea grapes was very good in the 2 times we used it. Only ate twice at the Hotel food was great, hot and came out fairly quick. We used the hotel as a base as planned and never had breakfast as we was on the beach from around 7am and never returned until the evening. The hotel is a great little colonial style hotel and would definitely stay there again. The hotel is a little dated as with many hotels in the Caribbean. The ground were kept immaculately and well maintained. Our room was tucked around the corner to the side on the 1st floor, which was great for us as very quiet and we are not late people and I like sleeping with the patio doors open. Our room was spacious and very clean and maid done a great job for 9 days we stayed. It looked like it had just been repainted, as I think by the marks on the floor by the chest of drawers a previous bad review had stayed in there but we had no problems. We both had a fantastic 9 days away and met some great people. Stayed in many 5 star hotels around the Caribbean and Would definitely stay at this hotel again to use as a base , great place for the price.

Last day of a lovely weeks stay, the moment we walked into this place we fell in love with the colonial charm and friendly staff. The staff were wonderful my wife had a fall during our stay and the staff were brilliant looking after her, they couldn’t do enough. The buffet breakfast was fine and the other meals very good although it’s the same menu every night. I would have given five star rating, but on several occasions the hotel hosted what I assume were some kind of meeting meaning a lot of extra people in the hotel and things got a bit hectic. Overall I can’t fault this hotel and would happily come again, but beware it is a 2 hr+ transfer

Lovely hotel, lovely food, different sales every night and excellent friendly staff. Good local entertainment. Handy shuttle to town and beach. Nice clean rooms. Excellent manager very involved with guests and staff