Bay Gardens Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.0
  • Service 4.3
  • Value 4.2

2035 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

I can’t wait to return!

Shawnelle N (Castries, St. Lucia) on Aug 22, 2026

I spent two nights at this hotel, and they were honestly the best two nights ever. The food was amazing, the drinks kept flowing and were expertly prepared, and the overall atmosphere was fantastic from start to finish. What really made the experience special was the incredible staff. A special thank you to Avril, Zawick, and Quincy for their outstanding hospitality. They were friendly, attentive, and always willing to go the extra mile to make sure everything was perfect. The combination of excellent food, great drinks, and such warm, welcoming service made this a truly memorable stay. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway, and I can’t wait to return!

TripAdvisor users rated this property 4 out of 5

Almost perfect

curtisjames77 on Aug 13, 2026

Great place, Nice breakfast buffet. I would've rated it a 5 but the pillows weren't ready, we had to put the cases on ourselves and we had to call the front desk for towels. Details matter. Excellent otherwise.

TripAdvisor users rated this property 5 out of 5

Perfect location

andrea o on Aug 08, 2026

This is my absolute favorite and go to hotel in St Lucia. Perfect location and the staff is family now. Breakfast is wonderful. They have shuttle service to the beach. Its also close to plenty eating options. I will surely recommend this beautiful family hotel.

TripAdvisor users rated this property 5 out of 5

Highly Recommended!

colinvaughn (Bridgetown, Barbados) on Aug 06, 2026

Great Hotel...Service excellence...good location, great food and amenities. High standards have been maintained and surpassed thru the years. Love the enhancements and upgrades done on the property.

TripAdvisor users rated this property 3 out of 5

Book on Expedia

Delia D (Marfa, Texas) on Aug 05, 2026

I usually book on Expedia as it is easier to keep track of all our trips. This time I booked direct on their website and won’t do it again. On the same day it was cheaper on Expedia $126USD VS. $135USD on their website plus taxes etc… numerous taxes and 13% service charge! They ask you to pay the balance in ECD at front desk but don’t explain the calculations unless you insist. No glass water bottle (filtered) in the room as usual. Phone not working to call front desk. Phone charger not functional. All should be checked prior to guest checking in. All requested but it did not happen. Nice room with balcony. Cheap soaps run out quickly. Much improved breakfast from last stay. However should produce smaller batches of eggs as they overheat and turn green. Weak espresso. A good value but could be better.

View All