Overview
The Banff Ptarmigan Inn is centrally located in Banff National Park only steps away from the downtown area. This mountain hotel is a great escape to the Canadian Rockies. On your vacation you can enjoy our mountain views, and numerous outdoor activities from hiking trails, canoe rides, and biking in the summer, skiing, skating, and snowshoeing in the winter. We live here full time, so please ask us about how best to spend your holiday. We hope you enjoy exploring Banff National Park just as much as we do.
Hot buffet breakfast is included at the Banff Ptarmigan Inn. Boxed breakfast is available at an additional surcharge.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
134
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-fridge
- Phone
- Safe
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-fridge
- Phone
- Safe
- TV
Amenities
Lobby
Jetted pools
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Windowless echoing room with no light
burlon67 (Melbourne, Australia) on Dec 27, 2025
This busy 3 star "hotel" is okay for the price point. It is well located. But be aware the description of the rooms LIE by omission. **All standard rooms face into a dark atrium. There is no privacy, there is no light and there is no view at all. Booking.com. The description does not state that standard tooms face into the void. This is a very big reason to avoid this place You can hear all the comings and goings from the echoing atrium and the narrow hallways The spa/gym/sauna is awful and best avoided at all costs. There is a nice spa place at the accommodation next door.... probably best to avoid this weird place and stay there.
Good with some issues.
esper0 (Benfleet, United Kingdom) on Oct 07, 2025
Overall, our stay at the Ptarmigan Inn in Banff was pleasant. The location is excellent, and the front desk staff were consistently polite, courteous, and helpful, which created a positive first impression. However, considering the relatively high price point, we were somewhat surprised to find that certain areas of the hotel appeared a little worn and in need of some attention. The main disappointment of our visit was the service in the bar. On both occasions we visited, the lady serving was notably rude and unprofessional. Her dismissive attitude made us feel uncomfortable, and we chose to leave during our second visit. This experience also deterred us from dining in the hotel restaurant, as we did not wish to encounter similar treatment. Banff itself is a beautiful destination, and we thoroughly enjoyed our time in the area. However, due to the issues mentioned above, we can only rate our overall experience at the Ptarmigan Inn as three stars.
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