Overview
The Hotel Catalonia Playa Maroma is located on the beautiful beach of Punta Maroma. Surrounded by lush mangroves and breathtaking landscapes typical to the Yucatan Jungle this resort is perfect for relaxation and adventure.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
410
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Nothing like the pictures or reviews
Fatma K on Dec 10, 2025
7 Friends we booked Catalonia Playa Maroma from November 29-December 5th. We read the reviews and saw the beach pictures decided it was the perfect place to spend our vacation. We got 4 rooms. We were all so excited to start our vacation. Whe we arrived at the hotel. We had to drag our luggage inside ourselves, while few of the workers just looked at us. We got to the reception desk to check in, there were 4-5 workers standing around and ignoring us. At this point I was annoyed. It was my 6th visit to Playa Del Carmen and never have been ignored or treated this way. 2 of the girls were trying not to laugh. I had chosen and booked this hotel telling my friends how beautiful and friendly people were and it said 5 stars. Forget 4 stars, I wouldn't give this hotel 3 stars. Every hotel I visited we were greeted with cold drinks and with a smiling faces. But this one we had to ask. Finally one of the personnel brought us warm drinks because I said so. They took forever to check us in. We asked if we can be in the same building or stay close to each other. We were spread all over the place. Rooms were midiocre, not 5star quality. I regretted not staying at one of the previous hotels I had stayed at(Rui, Allegro Blue Coral, Turquaz). We decided we should make reservation at the specialty restaurants We were told because there were 7 of us we couldn't sit together , they would have to split us to 2 seperate tables. This was the boiling point. I asked if family of 6 came with 4 kids would the kids sit at a seperate table, I wanted to talk to the manager. We were told manager was gone for the day and it wasn't even 3 in the afternoon yet. We decided to make the best of our vacation and went to our rooms. one of the rooms smelled of mold it was so strong, they had to change it 4 times. One of the rooms smelled of cigarettes. thank god they changed it. We had to go to the guest services next day to make restaurant reservations. After sitting with them for 2 hours we were able to make reservation. House keeping was wonderful. Cecilia our house keeper had the brightest smile and always asked if we needed anything. Beach was beautiful and was cleaned every night. grounds were nice. Animation team, can't say much, it seemed they were there to entertain themselves. We sat and watched them dance. They took up the whole dance floor by the beach and didn't try to get others involved in their dance. As I said before Every vacation Ive been at animation personnel always made sure to include everyone, Shows at the theater weren't that exciting either. We went everynight hoping for something different but left in the middle like most people did. As you noticed I didn't give any names of the personnel but our house keeper who made our stay pleasant because we don't want anyone jobless. I just wish rest of the crew could be trained better and more friendly.
1 week at Catalonia playa Maroma
Kevin R (Surrey, Canada) on Dec 10, 2025
We stayed for a week at Catalonia Playa Maroma and the experience truly exceeded our expectations. To be transparent, we booked this trip through a bargain Air Canada Vacation package and, based on reviews, we expected something modest for the price point. What we actually received was far better. Beach and Atmosphere The beach is one of the nicest I have ever been to, genuinely stunning every single day. Soft sand, clear water, beautiful scenery, and a peaceful atmosphere made this a highlight of the entire trip. Beloved Upgrade Upgrading to Beloved was absolutely worth it just for the food alone. We never even set foot inside the buffet once, simply because there’s a la carte access for breakfast and lunch and they were exceptional. You also get free room service as a privileged member. For the leader half the week we opted for fruit platters for breakfast every day before heading out to the à la carte restaurant for proper lunch. ? Food Quality The food was the biggest surprise of the entire stay. It far exceeded our expectations. The steaks alone were comparable to, if not better than, what we would get at places like The Keg or Earls back home, with juicier flavours and more careful preparation. Another bonus that many guests may not know is that you can order multiple mains at any of the à la carte restaurants. We often ordered two or three each simply because everything was that good and we were hungry!!! (We ordered every entree on the menu for the Tapa restaurant ??). Paired with unlimited wine and excellent service, meals were consistently a highlight. Service The service was outstanding. While we are generally not fans of tipping culture at home, here we genuinely wanted to tip because of how professional, attentive, and warm the staff were. It would be unfair to highlight only a few, because almost every server we encountered delivered exceptional service. Room Quality The only minor downside was the room. The one we stayed in felt slightly outdated, and the air conditioning unit was louder than expected. That said, it worked properly, the bedding was comfortable, and housekeeping was reliable. Overall Impression Overall, we would rate our stay 9 out of 10. The beach, food, service, and value made this one of our favourite vacations, and we will definitely return in the future. Highly recommended. ? PS regarding restaurant reservations and the Beloved upgrade: Some reviews mention difficulties with restaurant bookings, and this is partially true. If you upgrade to Beloved (Privileged), you gain access to the exclusive Beloved restaurant, which offers à la carte breakfast, lunch, and dinner. This restaurant alone is worth the upgrade. The food quality is superb, the service is excellent, and the best part is that it is almost always empty, meaning you can book it easily with many time slots available. We went there twice for dinner and nearly every day for breakfast and lunch because it was consistently outstanding. For the other à la carte restaurants, we did experience some difficulty booking at peak hours, but we still managed to secure reservations for most places, including the steakhouse, Italian, and tapas restaurants, without major issues. We chose to upgrade because the price difference for us was only about 150 dollars per person, and based on our experience, it transformed our dining experience completely. If you find a good deal, we would 100 percent recommend upgrading. It made such a difference that we would absolutely upgrade again on a future trip.
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