TripAdvisor Traveler Rating

Just wrapping up a beautiful week at El CID. Food was good even with only one restaurant. Lots to choose from each day.FYI if you ask for bacon at the omelette station they have it, but they don’t advertise it lol. Staff were very friendly and helpful! We had our 4 month old (baby Nora) with us and the staff were all great about it. We had (3) wait staff in the restaurant that really made us feel welcomed and like family. David, Ruby, and Guarduza. Thank you for a wonderful week full of family time and memories.

Been staying here 40 years. Garduaza was a great waiter along with the other guys! My old bartenders have retired, but the new ones are pretty good! Been back next year...

Fantastic resort for friendliness and relaxation, excellent staff too, especially the staff bringing food and drink to beach and pool area. Beautiful pool, so clean and well kept. Rooms very comfortable and housekeeping staff excellent. Problem with flush on toilet was reported but never fully fixed, we gave up and did it ourselves. No tea or coffee making facilities in room unfortunately.

I went with my family for thanksgiving break and this hotel is amazing. It’s in a very good location we got all inclusive and just ate at the restaurant every day and I have no complaints the service was excellent, something broke in our room but they came to fix it within 5 minutes. They have many beach chairs by the pool and easy access to the ocean and dive shop. Loved this hotel would stay here again!

Our stay at El Cid was truly unforgettable thanks to the exceptional service and personal touch from Alberto, Oscar, Rodger, and the entire staff. I traveled with my daughter and two young grandchildren, and the team went above and beyond to accommodate us. They were incredibly patient with food requests—especially since the little ones only wanted pizza, chicken nuggets, and fries! For me, the culinary experience was outstanding, particularly the Mexican night. I had always wanted to try mole sauce, and it was absolutely delicious! The combination of flavors was remarkable and made the evening special. Aside from the friendly and hardworking staff, the authentic food experience at El Cid is reason enough to return. Thank you for making our trip a beautiful memory!