All inclusive

Meliá Cozumel

Cozumel 4.0

Overview

Meliá Cozumel is located on the beautiful Island of Cozumel, where real Mexican flavor meets the incomparable Caribbean Sea and Ancient Mayan Culture.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

187

Rooms

Meliá Garden View
462 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Meliá Garden View
462 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Room service ($)
  • Safe
  • TV
  • Complimentary coffee

Meliá Ocean View
462 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Meliá Ocean View
462 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Room service ($)
  • Safe
  • TV
  • Complimentary coffee

Amenities


Location

Address
Carretera Costera Norte, Km, 5.8, Cozumel, 77600, Mexico
9 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.1
  • Service 4.4
  • Value 4.2
TripAdvisor users rated this property 2 out of 5

High-Cost Low-Quality Experience

Tricia C on Jan 10, 2026

We stayed at the Melia after a last-minute flight cancellation on New Year's Eve 2025. All that was left was an expensive "Level" room. We found out it came with an outdoor hot tub, which we were excited to use after a long day waiting at the airport and sitting on the tarmac. We were disappointed to find the hot tub in an unusable condition upon arrival. The jets and tub itself were filthy. Also, there were no slippers or robes in the room. Level rooms are supposed to get a special Level check-in experience as well. After standing in the regular check-in line for about 45 minutes, we were told to go to the Level check-in space, where we would receive an enhanced check-in experience. It would have been nice to go directly to the Level check-in vs. standing in line at the regular check-in first. It was a very "basic" hotel experience at a very high price. After contacting the hotel, they offered no compensation or reimbursement.

TripAdvisor users rated this property 5 out of 5

Family trip

skeyes97 on Jan 09, 2026

We had a Great family trip. We stayed from the 28th until January 4. We enjoyed all of the food and the entertainment at night. The kids enjoyed playing any of the activities.

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