All inclusive

Krystal Ixtapa

Ixtapa 3.5

Overview

The Krystal Ixtapa Hotel will win you over as one of the most exclusive properties in Ixtapa - Zihuatanejo's and with the most comprehensive services aimed at ensuring a comfortable and relaxing stay on the Pacific coast.  Perfect for golfing breaks, to escape the stress and routine or for a different family holiday, this resort in Ixtapa offers a pool, spa with wellbeing treatments, nearby golf courses, fine dining, gym.

Check in

4 p.m.

Check out

12 p.m.

Rooms

255

Rooms

Standard Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Standard Garden View
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Room service ($)
  • Safe
  • TV
  • Balcony

Standard Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Standard Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Room service ($)
  • Safe
  • TV
  • Balcony

Amenities


Location

Address
Blvd Ixtapa, s/n 4 y 4A, Zona Hotelera, Ixtapa, 40880, Mexico
km from ZIH airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.6
  • Rooms 3.8
  • Service 4.1
  • Value 3.9
TripAdvisor users rated this property 5 out of 5

Great server experience

Venture03552473704 on Feb 19, 2026

Great service, the server Saul was more than polite, took care of our drinks and dishes quickly and overall was great! We had a wonderful time! Thank you Saul

TripAdvisor users rated this property 4 out of 5

Good experience! We will return. Thank you

vanmarly (Chilliwack) on Feb 15, 2026

We enjoyed our time very much. Our room was very nice and clean. The bathroom was nice and clean but in need of some minor repairs on the floor drain. The shower was good and quite roomy. Water pressure was good. Lots of hot water. Ixtapa is easy to navigate and is very clean and tidy. There was no trash anywhere and it was well looked after. Our waiter at the pool and beach Alfonso was excellent. Very friendly and looked after us. A security member assited my wife when she fell. He rendered first aid immediately and applied a salve to her knee. We felt very safe and looked after in all areas of the resort. The noise levels were ok. the shows normally shut down at 10 pm. However a wedding was held and it moved from the beach to a grassy area, where it got quite loud until midnight. We did not get to sleep until after that was complete. Not Cool! We loved the location of the resort and the food was good in all areas. We liked the de cor in Bogarts. We were disappointed about the lack of a small fridge in our room. We discovered that there was very little english spoken. We did expect some language barriers but this was very evident. Some staff did not understand even one word in english. We tried our best in our limited Spanish or had to track another staff member down. That was not always successful. We enjoyed the fact that the resort is non smoking. However some folks decided to smoke on the pool deck.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.