All inclusive

Krystal Ixtapa

Ixtapa 3.5

Overview

The Krystal Ixtapa Hotel will win you over as one of the most exclusive properties in Ixtapa - Zihuatanejo's and with the most comprehensive services aimed at ensuring a comfortable and relaxing stay on the Pacific coast.  Perfect for golfing breaks, to escape the stress and routine or for a different family holiday, this resort in Ixtapa offers a pool, spa with wellbeing treatments, nearby golf courses, fine dining, gym.

Check in

4 p.m.

Check out

12 p.m.

Rooms

255

Rooms

Standard Room
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Room service ($)
  • Safe
  • TV
  • Balcony

Standard Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Standard Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Room service ($)
  • Safe
  • TV
  • Balcony

Amenities

Location

Address
Blvd Ixtapa, s/n 4 y 4A, Zona Hotelera, Ixtapa, 40880, Mexico
km from ZIH airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.5
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 4 out of 5

Overall great hotel

Mara K on Jul 15, 2023

Hotel was great, the rooms are very nice and comfortable. Staff is very welcoming and offer their help if needed. Rafael was apart of the guest help desk and was able to help us make reservations for dinner smoothly. The one thing that was a little upsetting was there are not enough chairs by the pool or beach if there are a lot of people staying at the hotel. Overall the amenities and staff were great.

TripAdvisor users rated this property 1 out of 5

Worst Resort to ever come stay

Hailey B on Jun 18, 2023

Worst Resort ever!!!! This is not a 4 star hotel this is a negative 1, go somewhere else. Let me start by saying food Is disgusting like a home town buffet, no AC in the lobby or restaurant or even elevator, room looks like a motel 6 smells really bad, ac was hardly working water was dripping from AC, we couldn’t checked in till 4, mind you we got the all inclusive, we had to pay extra fee to get the bracelet and have our bags in A room till we could check in, no water or drinks were given as a welcome gesture. You have to wait 1 hour to get a water down alcohol drink, workers are somewhat rude. I will never come back not even if they payed me.The bed have stains sheets are ripped, you have no extra towels it was just a very bad experience.

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