Hyatt Ziva Rose Hall
Montego Bay 5.0
Active Advisories
Due to the aftermath of Hurricane Melissa, please be advised that Hyatt Ziva Rose Hall, Jamaica, will remain closed until January 31st, 2026. The hotel team is actively working to restore the property and resume normal operations as soon as possible.
Overview
The Hyatt Ziva Rose Hall all-ages resort features attentive beach and pool butlers, a Moroccan-themed rooftop lounge, sparkling pools, intimate oceanfront fire pits, and the best jerk chicken in Jamaica. Devoted to recreation and relaxation, guests are free to enjoy the best the island has to offer, from gourmet cuisine and spacious accommodations, to thrilling sports on land and sea. It's an experience every member of the family will enjoy.
Check in
3 p.m.
Check out
11 a.m.
Rooms
387
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service (Delivery fee applies)
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Garden view or Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Resort view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Microwave
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Resort view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Microwave
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Upgraded amenities
- 24 hour room service
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
Minimum Age for Children is 13 years and older to be accommodated in the Swim up Room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
- 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 2 queen beds
- Oceanfront
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Mini fridge
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- Room service delivery fee applies
Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:
- Private check-in and check-out in an exclusive area
- Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4pm–6pm.
*The Club King room may accomodate 3 or 4 guests with rollaway beds requested at time of booking. However, the availability of rollaway beds are at the discretion of the resort and will only be confirmed at time of arrival check in.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
KidZ Club
KidZ Club
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| StirZ | Bar, Lobby bar, Piano bar | |
| LagoonZ | Bar, Swim-up bar | |
| FeZ | Bar, Wine/martini bar | Open air |
| ShakerZ | Bar, Beach bar | Open air |
| Union Jack'Z Pub | Bar, Sports bar | Dance floor, Food options available |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| ChoiceZ | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Di RoZa | À la carte | Italian | Dinner | Dress code, Reservations required |
| FuZion | À la carte | Asian | Dinner | Dress code, Reservations required |
| Blue Grill at CalypZo | À la carte | Seafood | Breakfast, Dinner, Lunch | Dress code, Reservations required |
| Barefoot JerkZ | Snack bar | Grill/steak house, Jamaican | Breakfast, Lunch | |
| BiteZ | Snack bar | Coffee and Pastries | All day dining | |
| Union Jack'Z | À la carte | International | Dinner | Reservations required |
| Grindz | Café | Coffee and Pastries | Snacks |
- Rooms: 387
- Floors: 5
- Suites: 106
- Built in: 2000
- Renovated in: 2014
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Private beach
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Jetted pools: 1
- Outdoor pools: 2
- Cabanas available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Barefoot Jerkz
Fuzion
Kidz Club
Ballroom Terrace
Fez Moroccan Rooftop Lounge
Choicez
Ziva Lobby
Di Roza Italian Cuisine
Bridal Suite
Golf Course Aerial View
Fitness Centre
Stirz
Activities Pool
Cozy up by the fire
Outdoor Kids Club
Lagoonz Swim Up Bar
Union Jackz Private Lounge Area
Bitez Deli
Ziva Beach
Teenz Club
Zen Spa Waiting Room
Beach Cabana
White Witch Golf Course
Food Carts
Shakerz
Fez
Calypzo Caribbean Beachfront Restaurant
Pool Tables
Grindz Coffee Shop
Union Jackz Bar
Oceanside Firepit
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.7
-
Rooms 4.4
-
Service 4.6
-
Value 4.3
Hurricane Melissa 2025
Curious37543913137 on Nov 09, 2025
I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove
Amazing Experience!
Icequeen1003 on Nov 08, 2025
WOW! Where do I start, I can't possibly write enough that does it justice. First off we stayed here during hurricane Melissa and let me tell you the staff were beyond incredible, from the moment we arrived to the moment we left. We have travelled to many places and never received such service. I would like to make a special mention of Adrian Whitehead the general manager and I hope this gets to him as I could not find an email for him. He made us feel safe and that his staff and his customers were his number 1 priority. We watched him talking to everyone making sure we had plenty of food and drink, even got the staff to send bags filled with food to our rooms until the storm passed. He answered everyones questions with calmness and attentiveness. He had meetings twice a day leading up to the hurricane and after. I am still amazed by him and all his staff and he should be very proud of what he did for everyone who stayed here. So on that note with all my heart THANK YOU!!! I can't write everything as this would be a novel so I'd like to thank all the wonderful staff we met with always smiling faces despite the devastion they are facing. This was our first time to Jamaica and I can assure you this won't be the last. Until our next adventure we will see you again Hyatt Ziva Rose Hall JAMAICA!
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