Overview
This all-ages resort features attentive beach and pool butlers, a Moroccan-themed rooftop lounge, sparkling pools, intimate oceanfront fire pits, and the best jerk chicken in Jamaica. Devoted to recreation and relaxation, guests are free to enjoy the best the island has to offer, from gourmet cuisine and spacious accommodations, to thrilling sports on land and sea. It's an experience every member of the family will enjoy.
Check in
3 p.m.
Check out
11 a.m.
Rooms
387
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Microwave
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, and 1 sofa bed
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Resort view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Microwave
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Upgraded amenities
- 24 hour room service
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 2 double beds
- Oceanfront
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Mini fridge
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:
- Private check-in and check-out in an exclusive area
- Premium in-room Minibar set-up
- Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.
Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:
- Private check-in and check-out in an exclusive area
- Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4pm–6pm.
Amenities
Barefoot Jerkz
Fuzion
Kidz Club
Ballroom Terrace
Fez Moroccan Rooftop Lounge
Choicez
Ziva Lobby
Di Roza Italian Cuisine
Bridal Suite
Golf Course Aerial View
Fitness Centre
Stirz
Activities Pool
Cozy up by the fire
Outdoor Kids Club
Lagoonz Swim Up Bar
Union Jackz Private Lounge Area
Bitez Deli
Ziva Beach
Teenz Club
Zen Spa Waiting Room
Beach Cabana
White Witch Golf Course
Food Carts
Shakerz
Fez
Calypzo Caribbean Beachfront Restaurant
Pool Tables
Grindz Coffee Shop
Union Jackz Bar
Oceanside Firepit
Location
Reviews
TripAdvisor Traveler Rating
Ziva was wonderful, would definitely recommend
Boiler_1999 (New Lenox, Illinois) on Jan 18, 2025
Stayed in building 2 floor 5. Rooms were big, beautiful marble bathroom very comfortable beds and pillows. Room had a balcony with view of the ocean and pool. Building was close to beach, pool and many restaurants. Pool was nice and beach was small, but nice. Servers at beach and pool were very attentive. Food at restaurants were very good especially for an inclusive. Different bars had different drink menus that were fun. if I’m looking for ways to improve, I would say that the adult only side beach was rocky, and the large concrete pillars on the balcony railing blocked the view when seated. The exterior of the original Ritz Carlton buildings could use a paint job and some updating. Glad I chose to stay at the Ziva. Its pool was more spacious. The pool was less crowded and had a more relaxing vibe. Golfed three times twice at White witch and once had cinnamon Hill taxi to golf was less than 10 minutes. Courses were beautiful although the greens were both in bad shape, which was disappointing. I would still recommend it for the beautiful views and fun course layouts. Never felt unsafe and was very pleasantly surprised by the wonderful people of Jamaica
Sooooo disappointing!
vacationersforlife (Derwood, Maryland) on Jan 17, 2025
Late review … where do I start? We stayed here in ‘15 and ‘19. We used to love this resort and always compared it to other resorts. First two nights, our family of three no sleep because our neighbors were a feral family, screaming at all times of the night. Room changed to one with a broken toilet. Not sure what has happened but food and service used to be 5 stars, not the case now. Buffet used to be great, no more, Calypzo for lunch, not good, for dinner one night (only restaurant available), terrible. We ended up leaving halfway through dinner. They want you to pay $65 to get turkey on Thanksgiving … this was available at buffet years ago! Best dine in restaurant was the Italian, service was pretty good, waitress was great. Although a few days later my husband ordered a pizza to go and waited about an hour! We ate at the jerk shack every day, food was good. Service used to be exemplary here, no more. With the exception of a few employees (pool/restaurants), it’s like nobody cares. Yet they expect a tip, without earning it. Tips are not mandatory! They’re not even nice to our teens (at swim up bar) closer to the stairs to lobby … when you’re not looking. ?? Years ago no reservations needed, now you have to get up early to make them and usually nothing availability at descent dinner times. Spent about $500 at spa during rain, masseuses were great but front desk attendant had a massive attitude. Not necessary, especially after spending that kind of money. The hotel is run down and needs rebuilding from ground up, there is a water problem, mildew smell throughout wet hallway carpets, fans blowing at all times and carpets that look like hell. We will not be coming back here!
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