Overview
With a recently completed $85 million renovation, the Crowne Plaza Hotel Times Square Manhattan has finely appointed guest rooms with contemporary accents. Each room offers a breathtaking view of Times Square or the Hudson River.
Check in
3 p.m.
Check out
12 p.m.
Rooms
795
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Shows Tremendous Promise
FightOn (Los Angeles, California) on Dec 13, 2025
I certainly had some reservations about visiting due to all the negative reviews from folks, but given the nightly rate I got, it was the best option. Ultimately, I'd say the stay exceeded my expectations with a few minor areas for improvement. My globalist benefits were recognized and I was given a corner room with a great view of Times Square. While some noise made its way inside, it's Times Square so kind of expected and the white noise app on my phone did the trick. The room itself was brand new, it even had the new room smell and plastic covers on the AC control and the safe control panel. That said, housekeeping showed some lack of attention to details. There were stray hairs in the bathroom, and some crumbs on the floor that should have been discovered with more than a cursory look. Also, the WiFi was not strong. I should have run a speed test, but didn't need to to know that speeds and signal strength should have been better. My interaction with everyone at the front desk was great. As a globalist, I got the bonus points as promised. I certainly didn't mind picking up great breakfasts in NYC each morning and scoring some extra points. Unfortunately, my destination fee was not removed automatically at check-out. Fortunately, for reasons like that, I always request a paper copy of the bill before leaving the property as that is much easier to rectify while still on property. Elevators can often be a sore spot in large NYC hotels, but not here, I feel like I never waited. And as others have mentioned, the gym is large and well equipped. With some minor fixes, I can easily see giving this property 5-stars at my next visit.
Christmas Trip
michellebR9276RY on Dec 12, 2025
We loved the overall location. Rooms are nice and big. Hotel is clean. Our biggest complaint is the room temperature. We were not able to adjust it at all and it runs very hot, especially at night! This is our second time staying here and it was the same both times. They told us to crack our window last time, which is crazy to me on the 36th floor! But, unfortunately, that did not even help.
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