Overview
With a recently completed $85 million renovation, the Crowne Plaza Hotel Times Square Manhattan has finely appointed guest rooms with contemporary accents. Each room offers a breathtaking view of Times Square or the Hudson River.
Check in
3 p.m.
Check out
12 p.m.
Rooms
795
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Great holiday at a good hotel, location perfect and would stay again.
louloutaylor (Peterhead, United Kingdom) on Jul 17, 2024
Ignore any bad reviews of this hotel. We have just returned from a six night stay as a family of 4 adults and 1 teenager from Scotland and honestly couldn't fault this place. Yes it is an older hotel and some of the fittings have wear and tear but it certainly doesn't affect your stay. From the time we checked in on the Monday evening to the time we left all the staff we met were helpful, pleasant and polite and we had a great stay. We had 2 double rooms each had 2 x double beds and our rooms were adjoining, beds were comfy as were the pillows. The water was always hot (really hot) and boy was there power from that shower. Maids were in every day, beds made, tidied up and towels replaced. Couldn't fault them. We didn't use the in-house coffee shop Grind & Go, but it did always seem quite busy and wasn't open in the afternoons. Don't take the breakfast option at the hotel as there are plenty of places round about to have it outwith and will save you queueing. Happy hour at the bar was 5-7pm and all the bar staff were lovely and knew our drinks as soon as we sat at the bar (don't know if that was a good thing or not ??) ! LOCATION, LOCATION, LOCATION- you really couldn't get much better, you walk out the door and you are on Broadway Times Square, turn right walk to the crossing and you are bang smack in the middle of Times Square. Plenty subway stations nearby which we did use. Room: plenty space, clean and tidy which is all you really need as we didn't spend a lot of time in the room. Breakfast: Juniors is very close by and the food is good. We ate breakfast there most days. Car Service: we used the car service for a trip and also for getting back to JFK. The JFK journey cost $158 for the five of us which was cheaper than 2 x taxis Pros: location is perfect for getting all over Manhattan. Nice staff, fast elevators so you didnt have to wait long, and the WiFi worked all over the hotel. Clean and tidy. Cons: the tour bus ticket touts pounced on you as soon as you walked out of the hotel every single time. Not the hotels fault but they were a pain, just ignore them and keep walking. Please remember about the security deposit taken when you check-in (ours was refunded within a day of checkout) and then you have the tourist tax to pay per room at the end of your stay. Would I stay here again, yes definitely. And would I recommend to friends or family, yes.
Noisy hotel without breakfast buffet
Mohamed E on Jul 16, 2024
The worst IHG hotel I had ever seen Staff not cooperative, aggressive Very noisy Old furniture Restaurant closed during the highest summer season so you have to buy very expensive items from breakfast to go , you have to wait in long line just to have bagels or coffee in high pice Not recommended at all
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