Hotel

Crowne Plaza Hotel Times Square Manhattan

New York 3.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

With a recently completed $85 million renovation, the Crowne Plaza Hotel Times Square Manhattan has finely appointed guest rooms with contemporary accents. Each room offers a breathtaking view of Times Square or the Hudson River.

Check in

3 p.m.

Check out

12 p.m.

Rooms

795

Rooms

Traditional Room
  • 1 king bed, or 2 double beds
  • City view
Traditional Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service
  • Safe
  • TV
  • CD player
  • Full bathroom or shower only

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 17
Type Amenities
Broadway 49 Bar, Lounge
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Brasserie 1605 À la carte International Breakfast, Dinner, Lunch
  • Rooms: 795
  • Fitness centre: on site
  • Sauna steam room: on site
1605 Broadway
New York, New York, United States of America 10001
212-977-4000
16 km from LGA

Pools

  • Jetted pools: 1
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Valet parking available ($)
  • Wedding facilities available ($)
  • safety deposit box front desk available ($)
  • bellman service

Location

Address
1605 Broadway, New York, New York, 10001, United States of America
16 km from LGA airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Terrible customer service

Navigator63081119358 (Edinburgh, United Kingdom) on Oct 22, 2021

Still waiting for a refund for a trip that was booked almost 2 years ago for July 2020 and still no sign of our £1500! We have rung & emailed IHG numerous times with no success. Endless excuses , most recently ‘when the hotel reopens they will have funds to refund customers’?! Can’t believe a huge hotel group is treating their customers this way! Also it looks as if the hotel has reopened as there are recent (all glowing?!) ‘reviews’. Not sure what more we can do, apart from obviously never using the IHG hotel group again.

TripAdvisor users rated this property 1 out of 5

Apparently there is no customer service.

Dcolles on Oct 20, 2021

It seems from reading reviews I am not the only one that still hadn’t received a refund from a COVID cancellation almost 2 years later. Was suppose to stay back in May 2020 and have religiously called IHG since there is no number or email that works for this hotel as it’s “closed.” I have a case #10482933193 and every time is talk to IHG Customer Care I always get the same response, “we thank you for your patience at the fine the hotel is not open and will not be able to issue a refund until the hotel reopens.” It has been almost 2 years that this company has been able to hold on to my money and provide absolutely no services. Wasting my time and countless others time having to continuously call and every time I call it’s the same response. It was the hotel will be open 11/2020 than 1/2021 than 3/2021 than 6/2021 than 7/2021 than 10/02021 now 11/2021. Of course I can go reserve a room for 12/2021 right now, but I can’t get a refund from 05/2020. Lastly, it appears the only way to even get a response from this business is to write bad reviews or blast them on Twitter. If their reputation is at stake they’ll send out the fixers, even though nothing is fixed. So very disappointed.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.