TripAdvisor Traveler Rating

Stayed here a few nights for a conference and it was a decent experience. I was able to connect my corporate reservation with my Marriott Bonvoy app and request for a room on a higher level. Check-in was fantstic. Introduced a President to the front desk agent and had the agent set me up with a room with a view. iykyk The room itself was great. It seemed like it had been remodeled within the last few years. The water pressure in the shower was great although the body wash dispenser was out and I only found out when I was already in the shower. ...the sliding shower door may have been mounted in reverse making ingress and egress awkward as I had to squeeze between the toilet each time... Requested for additional body wash via the app and staff showed up with body wash within minutes! Loved how there were half a dozen sets of towels making housekeeping superfluous during my stay. The mattress was on the softer side. Noise cancelling headphones were helpful as the walls are quite thin. I heard my neighbors going back to the room along with landscapers starting work at 4:30 am?!? ....might be cultural in Florida. Seems like the resort fee was waived for our group stay. Each time I walked by the pool in the early morning or late at night, they were always closed. Attempted to visit the spa only to find out that they close at 6 pm?!? There is an arcade on the 1st floor. Bring disposable gloves... The central pantry on the first floor was convenient as it featured beverages, made-to-order hot food, spirits, along with premade food. There is also a gift shop on the lobby level selling sundries. The conference center seems to be under construction. Some of the catering was quite good, including the brisket, bone-in chicken. Some of the catering was quite weak, including the Indian butter chicken, samosas, and tandoori fish...

This place is massive and has so much to do. The rooms are a good size and the staff is super friendly ??. Would stay this hotel again!

I always enjoy my stays at this hotel. Stayed here for one night while spending the day at Epcot. I was able to redeem a NUA and was upgraded to a fairway view suite. Requested an extra blanket and toothbrush kit through the app which was delivered timely.

Absolutely amazing resort! This is truly one of the best family-friendly properties I’ve ever stayed at. The water area is incredible — tons of slides, a huge main pool, and four massive TVs playing cartoons and sports, which kept the kids entertained all day. There are activities happening throughout the day, plus a beautiful nightly light show that really adds to the experience. The hotel itself is humongous, stunning, and has so much to do that you never run out of options. The customer service is outstanding, and every staff member we encountered was friendly and helpful. Another huge plus is the complimentary shuttle to the Disney resorts that’s included with the resort fee — super convenient and easy. One of my favorite features is the 24-hour food area where you can get meals or snacks at any time. As a parent, this was a lifesaver for hungry kids after long days at the parks. Just a quick note: there is a resort fee and a parking fee if you’re driving, so keep that in mind. But honestly, there’s really nothing negative I can say about this resort. We had an amazing stay and would absolutely return!

Stayed here for a conference and the resort is huge and close to Disney. Would recommend it for families, as the pool facilities look fantastic. My room was updated compared to when I stayed here three years ago. My room was in the North Tower. If you are staying here for a conference, be sure to ask for the main tower, unless you enjoy long walks to the conference center area. The conference food was hit and miss. Breakfasts were good, but the dinner was cold. I’ve stayed at this property many times and would recommend it to anyone visiting the Disney area.