TripAdvisor Traveler Rating

Just a hotel. Everything in the hotel is pricey, as you would expect in Orlando. Game room too small for a hotel full of kids. Normal mixups with check-in and check-out times. I guess a positive would be the proximity to Disney. Needs more amenities for the price.

Stayed here for a week over the 4th of July with my family (kids 9 and 13). Fun stay overall. The property is huge, and a little tired, but it is fun and close to the theme parks. Our room was a standard with 2 queens. Toilet and shower has a barn door that separates them from the bathroom. I really hate the barn door thing. No privacy at all, you can hear everything. Might as well have a curtain. Beds were very comfy and having a mini fridge was very helpful for us. We kept snacks and some basic breakfast stuff in there during the week. The pool is big with plenty of chairs and space, with some smaller slides for kids. Then there is a separate pool with large water slides and a lazy river, that you have to access with a wristband. Kids loved the big slides and lazy river. Only downside it you have to walk over from the main pool. We had dinner one night at the Italian restaurant, Siro. We sat down at 7p and we walked out at 728p. Service was super efficient and the food was good. The best thing about the hotel is The Pantry. It had snacks, drinks, and hot items that you purchase for breakfast, lunch, and dinner. The hot dog was better than the one I had at Disney. And reasonably priced for a hotel. We had pancakes, French toast, and breakfast sandwiches. Pizza and hot dogs for lunch, and they also have cold sandwiches, salads, and soft serve ice cream. We would definitely come back. Just need a little TLC. And they do a lot of group business, so be ready for that. They also offer a free shuttle to/from the parks at set times.

This is dollar for dollar the worst hotel I have stayed at. We had multiple families stay here before a Disney cruise and all of us hated it. Absolutely the worst customer service we had in Orlando - we stayed here, went to a Disney cruise, then booked another hotel for our return. We got to the hotel at 3:45pm to check in (we would have been fine with our room being ready at 4), but they first tried to put us in a cheaper room without saying anything. Then when I told them we booked a suite with a pool and laser view, she said “oh it doesn’t say that in your reservation” which I booked directly through Marriott since I am Bonvoy member. They told us they need to clean our room. We went back after an hour to be met with apathy. Thinking it was just that individual employee, my wife asked for a manager - she was completely monotone and had no empathy for us or our exhausted kids and infant. We finally got a room at 5:30pm - I have never had this experience. For paying over $600/night, I was shocked at the horrible service and the fact that our room wasn’t ready. It really set off everything for our trip poorly as we stayed here 3 nights. I think the hotel is more for people at the convention center than for people coming to Orlando. There was nothing really luxurious about the hotel. The mikado restaurant actually had some great service and food, and the cashiers at the market were nice. Everyone else seemed too busy to care or try. Also, if you try to order anything from Amazon, it will go to fedex who will charge you per package to pick it up. We picked the hotel, and our friends kind of blamed us for the experience. By far a terrible experience.

Walmart Marriott- let me preface by saying we knew it would be busy for 4th of July - however we did not know that the allow non hotel guests to use pool (truckloads of locals being dropped off), drug deals going down and the pool so full you couldn’t see the water. We had hoped for an upgrade (we are platinum) but were told they were sold out (note all suites were available on app/met guests at pool who were all Upgraded same day). No Mention or thanks of our status either. After waiting for pool to Open I was told you need a wrist band for slides - check In lady “forgot” to give it to us - as 95% of staff there don’t speak English (in fact guy a omelette statin had to have a translator with him!!!) horrific. So had to wait 40 Min again to get strap. However by then the loungers at lazy river were all taken. Tv didn’t work in room (repairman couldn’t fix it) and since pool bar was overflowing we had to leave hotel to go home early to watch Euro Soccer (we had booked the hotel to lounge, celebrate and watch game - thank you Marriott for ruining the trip.

Upon entry into the property, veer to the left side, the right is for conference members and coach buses, you will notice both lanes, head left for the main hotel entrance, drop off and valet parking. This is a resort hotel, it will be very busy, you may need to wait a few minutes to check in, calm down, relax and wait your turn. Make sure you get on the right elevator, the room numbers are long, so make sure you are in the correct section based on the tower you are assigned. If you have a room near the pool and waterslides, expect it to be noisy with lights flashing especially after the sun goes down because some type of party will be in progress. If you are a parent or an adult with sensitivities to noise and strobing lights, please explain that when you make your reservation and upon check in, this section will be a NO for you! If you have a room near the side of the hotel where they have some ongoing construction, there will be the sounds of work and also warning beeps from the forklifts and you may hear some chatter from the workmen, especially on the patio in the evening when it is quiet. The rooms here are spacious, especially if you have a suite. You have a microwave, fridge, mini kitchen and a dining section with a very large table facing a big screened TV. The living area is also very large and can accommodate several people on the many sofas, chairs and a few netted chairs for relaxation. The suite has a separate bedroom and you can close the doors for added privacy if needed. The biggest disappointment was the bathroom! I need to speak to someone about this, because a suite this large, the size of an apartment, has the smallest cramped bathroom. That fancy design on the faucet is cute, but it leaked and wet the sink every time you washed your hands. I am sure a man came up with this design, it's cool, but not a good one! With the shower, I love the 3 jets, but the pad should be closer to the shower door or have a remote so that you can turn on the water before you step in. The water needs about 90 seconds to warm up and not everyone wants that stream of cold water on them while they wait! The toilet seems like an afterthought, squeezed in between the shower, and how does a room this large not have an additional stand alone toilet? Even if this suite is used as a meeting place for business or a team building activity, another bathroom and definitely a larger bathroom is sorely needed. Housekeeping staff did a wonderful job keeping the room clean while respecting the privacy of the guest, so that is always a win for me at any resort hotel! I also had no problem getting a fresh set of sheets and clean blankets when requested. Room service was quick, but be mindful they do charge a standard delivery fee. You have everything you need on this property, restaurants, entertainment, shopping, sports bars, as well as direct proximity to Sea World and other Disney parks. I would definitely stay here again, but I would rather book adjoining rooms versus suites for more bathroom access. Enjoy Unnerved Traveler Extra Tip~If you drove your own vehicle, the parking garage is a mile away and you will need to use the shuttle to get back to the hotel. If you are visiting someone and Valet parking I would advise you not to leave, it’s $56.00 per pull up! You also don’t want to start your GPS until you leave the property completely, it will take you in a circle around the property. I spent 20 minutes circling the golf course until I realized I needed to head out back to the main road!