Overview
Viva Heavens by Wyndham is an all-inclusive resort located in the Playa Dorada complex, near the city of Puerto Plata, Dominican Republic. This resort combines modern decor with an energetic atmosphere in an all-inclusive setting perfect for families, couples, fun-filled gatherings. The atmosphere and staff at Viva Heavens by Wyndham have a fun, relaxed and authentic energy. Enjoy elegant à la carte dinners and cocktails prepared with international spirits.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
190
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with shower only
- A/C
- Coffee maker
- Iron/Ironing board
- Phone
- Safe
- TV
- Mini Bar stocked once, only upon arrival
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Coffee maker
- Iron/Ironing board
- Phone
- Safe
- TV
- Mini Bar stocked once, only upon arrival
- 1 king bed, and 1 sofa, or 2 queen beds, and 1 sofa
- No more than 4 guests in the room
- 1 king bed, and 1 sofa, or 2 queen beds, and 1 sofa
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Living room
- A/C
- Coffee maker
- Iron/Ironing board
- Phone
- Safe
- TV
- Mini Bar stocked once, only upon arrival
Amenities
Lobby
Beach
Beach View
Pool
Pool
Pool Bar
Blend Restaurant
Cigar Shop Lounge
Puebla Restaurant
Rosmarino Restaurant
Sofrito Restaurant
V Kitchen Buffet
Snack Bar
Disco
Golf
Fitness Center
Location
Reviews
TripAdvisor Traveler Rating
Honest review Viva Heavens NYE 2026
Sweetpie69 on Jan 07, 2026
Honest Review – Viva Heavens I just got back from Viva Heavens and wanted to share my honest experience. This is a small resort with no lobby bar for relaxing and enjoying drinks, which is unusual for an all-inclusive. There are a few tables and chairs at the pool bar for cocktails and after-dinner drinks, but not nearly enough to accommodate everyone. The pool water was green the entire week, making it very uninviting. On the positive side, there were plenty of pool and beach chairs available, so no need to wake up early to reserve one. The rooms are outdated and in need of renovation, but they—and the entire resort—were kept very clean. The food at both the buffet and the à la carte restaurants was good (and oddly enough, the best toaster I’ve ever used at a resort—lol). Unfortunately, the alcohol quality was a major disappointment. Viva only offers premium alcohol to Viva members, while all other guests are served very low-quality alcohol. This feels insulting when you’ve paid around $2,000 for a week. The wine was by far the worst I’ve had in all my travels. We ended up taking a taxi (1300 pesos return trip) to the Jumbo store (similar to Walmart) to buy our own wine and alcohol. The à la carte restaurants charge a $15 USD corkage fee, which is ridiculous. To avoid this, we poured our wine into Yeti tumblers so we could at least enjoy a decent drink with dinner. We had no issues bringing our own wine to the buffet, and there was no fee there. Because of the aggressive membership program, we will not be returning or recommending any Viva properties. Viva should consider offering a paid upgrade package for premium alcohol and amenities, as many other all-inclusive resorts do. I believe this would be far more profitable than pushing a $10,000 membership. Lastly, I really disliked that everything is priced in USD. I’m traveling to the Dominican Republic, not the USA. When visitors come to Canada, prices are in CAD—our country’s currency.
Comfortable, Scenic, and satisfying vacation
Ksenia M (Toronto, Canada) on Dec 31, 2025
We were looking for a last-minute getaway from the Toronto cold, and booking five nights at Viva Heavens between December 24–29 turned out to be just perfect. This was our fourth trip to the Dominican Republic, and this stay ranks among our most positive experiences so far. The Air Transat flight was impressively short—only 3 hours and 11 minutes, compared to the usual ~4 hours. In contrast, the transfer bus took nearly 1.5 hours to depart, which wasn’t the hotel’s fault but is something worth being aware of upon arrival. We were initially worried about missing lunch, but to our pleasant surprise, Viva Heavens offers full lunch service until 3:00 pm every day, much later than at many other resorts we’ve stayed at. This was a big plus. The lunch itself was very decent, featuring freshly made paella with seafood and salmon croquettes. We arrived at 2:30 pm, and our room was ready by 3:30 pm, which felt reasonable. One standout feature was the specialty coffee shop, which serves high-quality lattes, cappuccinos, espressos, and more until 5:00 pm—this truly made our days. Even better, every bar on the property uses the same espresso machines, so there’s no need to line up in one place just for good coffee. One of our initial concerns was the size of the resort, as we’re used to larger properties with expansive beaches. While individual areas (the lobby, dining hall, pool) are not particularly large, the location and thoughtful layout more than compensate. The beach is connected to the main property by a beautiful, well-maintained walking path that feels like a stroll through a tropical forest. Along the way, there’s a lake where you can watch birds, fish, and tortoises swimming in real time. Some guests even feed them, and they seem quite accustomed to people. The Viva Heavens beach area itself is relatively small, but it is extremely well maintained and visually more appealing than many neighboring resorts. We were able to safely walk all the way to Marien’s beach on the far left and Gran Ventana’s beach on the far right. Gran Ventana’s beach was significantly larger and honestly looked amazing, while Marien’s and the neighboring Iberostar beaches were far less impressive in comparison. Wi-Fi is free and worked reasonably well, even on the beach near the bar. Across the street from the lobby is the golf course, which is part of the secure, gated Playa Dorada community. We walked around the area multiple times and felt quite safe, although we didn’t enter the mall or any buildings. Be sure to download the Viva app—it contains up-to-date information on bars, restaurants, reservations, entertainment, and hours of operation, and we found it very convenient. Regarding dining, one of the four à la carte restaurants was always closed during our stay. We really enjoyed Blend (the salmon was excellent). The best part of the Italian restaurant was its proximity to the ocean, while the Dominican restaurant, Sofrito, is an interesting concept but best visited with an open mind. On the other hand, the main buffet, VKitchen, did not disappoint even once. It was also open for snacks after 11:00 am and remained available late into the night. The hotel is clearly family-oriented, with many guests visiting with children of all ages. One downside, however, is that smoking is not well regulated, and there do not appear to be clearly designated smoking areas away from public spaces. The entertainment team consists mostly of young adults. Overall, the shows were enjoyable: one female performer delivered impressive acrobatic routines, and one male dancer clearly stood out. The costumes were stunning. That said, most of the dancers are not professional, and it showed. Compared to other resorts we’ve visited, this hotel had the weakest dance team, but the shows were still fun and engaging. During our stay, we also spent a full day (10:00 am–5:30 pm) at Ocean World, which we enjoyed overall (aside from bottled water costing $2.50 each). We would still recommend the visit. In summary, we felt safe, enjoyed the food, loved the scenic beach walks, and were very satisfied with our decision to stay at Viva Heavens.
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