All inclusive

Viva Heavens by Wyndham

Puerto Plata 4.0

Overview

Viva Heavens by Wyndham is an all-inclusive resort located in the Playa Dorada complex, near the city of Puerto Plata, Dominican Republic. This resort combines modern decor with an energetic atmosphere in an all-inclusive setting perfect for families, couples, fun-filled gatherings. The atmosphere and staff at Viva Heavens by Wyndham have a fun, relaxed and authentic energy. Enjoy elegant à la carte dinners and cocktails prepared with international spirits.

 

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

190

Rooms

Bliss Room
  • 1 king bed
  • No more than 2 guests in the room
Bliss Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV

Nirvana Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Nirvana Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV

Amnesia Junior Suite
  • 1 king bed, and 1 sofa, or 2 queen beds, and 1 sofa
  • No more than 4 guests in the room
Amnesia Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV

Amenities


Location

Address
Playa Dorada Complex, 05700, Dominican Republic

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Viva Heaven changed a lot

Roving635093 on Jun 23, 2024

Viva Heavens used to be good. Now it’s family friendly and it sucked.It was nice when it was Adults only. The staff was amazing!! Sussy and Omar the bartender was great. I went there five times and now I will not go there again. The hotel is cutting costs and it’s not like it used to be.The main DJ really sucks and his music gives me a headache. He plays the same music because he is lazy. Any I am done with this resort!!

TripAdvisor users rated this property 2 out of 5

Struggling to find itself

225darrync (Kitchener, Canada) on Jun 11, 2024

Struggling to find itself Before COVID this place was awesome - it WAS adults only and a classy fun place. Now they have switched to a family resort and the locals invade every weekend and they DO NOT like tourists. They keep removing items that were offered before - no more room service - no more bath towel and slippers. The hotel is struggling to figure out who they should appeal to. The hotel was hosting a Vacation Boot Camp conference when we arrived which helped the food selection and quality. The conference ended and the tomatoes went from beautiful red to green and red. Management seems disorganized and wasteful - they made staff setup two days for a pool dinner when we clearly had rain rolling in - both times it was rained out and switched to the indoor buffet. Reception Manager Miguel should be demoted for his inability to understand customer service and loyalty to repeat customers. Other staff are frustrated with his personality too. On the other hand Animation Manager Rafael would be a great replacement and a friendly replacement for Miguel. Staff that made the vacation good include Orelvis, Oscabelly, Yanet, Tony, Juan, Darwin and Omar. A another special thank you goes to Andrea in the Spa - always friendly and a superstar in our eyes. In conclusion - if you want Adults only with Wyndham go to Samana where you will be happy.

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