Active Advisories
Beginning September 17th, the Family Pool will be under construction and closed until further notice. Please note: All other pools and water facilities at the resort will remain fully operational during this period. All efforts will be made to minimize impact to guests during this time.
Overview
Krystal Puerto Vallarta is a 25-acre authentic Mexican style resort, located right in the hotel zone and also offers a great beach location.
The pace is slow and easy, and the extraordinary hotel service means you won’t need to worry about a thing so your stress will melt away.
Check in
3 p.m.
Check out
12 p.m.
Rooms
379
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Mountain view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Pool
Pool
Pool Bar
Outside
LeCafe
Oasis Bar
El Pueblito
Aquamarina Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Wedding
Gym
Gym
Location
Reviews
TripAdvisor Traveler Rating
Do not book unless you want to be overcharged
Ryan H on Jan 06, 2026
Stayed here for a night after flight got cancelled and they charged me twice and will not refund . Wouldn't even let us eat breakfast in morning at 7am before we went back to airport without another $450 mxn charge . Room wasn't at a discount either was $347 cad / night . Not sure how they can get away with this and not refund. Definitely won't recommend this resort to anyone.
Great 3 Star Option in Puerto Vallarta!
Liz S on Jan 01, 2026
Krystal Vallarta is a great 3 star resort. I went in with low to moderate expectations knowing the price was quite a bit less than other resorts. I have been pleasantly surprised! There are two buffet restaurants that both serve similar dishes each day. One is by the pool/beach. The other is by the lobby. There is always fresh fruit and veggies available. Almost always, there is a pasta dish as well as chicken options. Most times there is also delicious fish! I NEVER went hungry. Is it repetitive, yes… but is there always something decent to eat, also yes! There is a third restaurant that is an Asian a la carte. Haven’t tried it yet, we plan on checking it out tomorrow. You have to book in the morning of the you want to go at the restaurant during breakfast hours. There are three bars. One in the lobby, one by the main pool and one in the restaurant next to the main pool. Lots of great drinks to choose from; my favourites were Lime Margarita, Spicy Mango Margarita, Michalada, Mojitos and always a cold cerveza. Water and ice served in the bar is safe to drink to keep you hydrated. All pools are open as of January 2026. There is a major construction project happening adjacent to the hotel. This project closed the pool for some time in 2025, but it is re-opened. Expect construction noise. We chose this hotel based on price. We were looking for an affordable option. Travel is expensive these days as the costs of life have increased dramatically. If you got a deal compared to other hotels, there’s a reason why… it’s not 4 or 5 star. But it is a solid 3! If you are on the hunt for an affordable option, this place has a great beach, close to the airport and shopping and miles and miles of beach for you to walk!
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