Overview
Krystal Puerto Vallarta is a 25-acre authentic Mexican style resort, located right in the hotel zone and also offers a great beach location.
The pace is slow and easy, and the extraordinary hotel service means you won’t need to worry about a thing so your stress will melt away.
Check in
3 p.m.
Check out
12 p.m.
Rooms
388
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Mountain view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Mountain view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Lobby
Pool
Pool
Pool Bar
Seating
Oasis Bar
El Pueblito
Aquamarina Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Gym
Gym
Location
Reviews
TripAdvisor Traveler Rating
Thank you SANTOS
Zelena P on May 09, 2025
Stay was great. Resort is beautiful and right on the beach. The rooms are very beautiful and big. King bed was very comfortable. Resort was kept clean and service was great most of the time. Santos specifically took care of our group most of our stay. He always went above and beyond for us. He was very professionally and always giving us recommendations for fun things to do around the resort. He gave us amazing 10/10 service.
Stuck at Hotel Krystal Puerto Vallarta due to false advertising.
Edward S on Apr 18, 2025
This should not be labeled as a 4-star resort. Worst All-inclusive resort experience ever. Upon arrival I was given a time-share room, booked a Garden View Kingbed! Took over an hour and a half to get moved to a new room. After getting into my new room and traveling all day my wife and I took a quick trip to the Marina and returned at about 10:30pm. We didn't eat while we were out because the hotel offers Room Service. With no room service menus to be found in the room I went to the front desk only to find out that Room Service closed at 10:30pm. Very disappointed I went back to my room hungry. Woke up the next morning only to take a cold shower and then attempt to eat breakfast. Went to both breakfast locations only to find the same extremely disappointing food options. After reporting to the front desk regarding not having hot water in my shower they sent someone to my room three hours later. The fix was that I have to run my bathroom sink while I shower to get hot water. Due to being required to wait in my room for the facilities personnel to look at my shower, my wife was unable to eat breakfast. Thought "ok" there's room service. I then called the front desk to ask for a room service menu. I was forwarded to one of the restaurants for them to tell me that they don't have a room service menu. Every photo on the Krystal Puerto Vallarta Resort website is not for this resort but for Krystal Grand Puerto Vallarta.
Vacation Offers
-
Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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