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Overview
Krystal Puerto Vallarta is a 25-acre authentic Mexican style resort, located right in the hotel zone and also offers a great beach location.
The pace is slow and easy, and the extraordinary hotel service means you won’t need to worry about a thing so your stress will melt away.
Check in
3 p.m.
Check out
12 p.m.
Rooms
388
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Connecting rooms available (subject to availability)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
- Disney Movies
- Beach/pool activities
Kamp Krystal
Open daily
Age ranges
- Children ages: 0 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Le Caffe | Bar, Lobby bar | |
| Las Velas Bar | Bar, Restaurant bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Las Velas | Buffet | Mexican | Breakfast, Dinner, Lunch | |
| Kamakura | À la carte | Asian | Dinner | Dress code, Premium menu items ($), Reservations required |
| Cinque Terre | À la carte | Italian | Dinner | Dress code, Premium menu items ($), Reservations required |
| Crazy Crab Bar | Snack bar | International | Lunch | Premium menu items ($) |
| Aquamarina | Buffet | Mexican | Breakfast, Dinner, Lunch |
Facilities
- Rooms: 388
Health and wellness
- Fitness centre: on site
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Kids pools: 1
- Outdoor pools: 3
- Water slides: Included
Water sports
- Watersports centre: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Comfortable lounge chairs by pool
- Mimo night (seasonal)
- Bingo (seasonal)
- Mexican night (seasonal)
- Karaoke (seasonal)
Shops and services
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking available ($)
- Shopping onsite
- Tour desk
- Wedding facilities available ($)
- Car rental desk available ($)
Lobby
Pool
Pool
Family pool
Ruins
Seating
Exterior
Exterior
Las Velas
Bar Le Cafe
Kamakura
Aerial
Kamp Krystal
Location
Reviews
Not great
Trail42951274460 (Columbus, Ohio) on Jul 03, 2022
I would have loved to give this more stars and struggled to give it two. Food was awful!!!. The only reason to buy the all inclusive is for the alcohol, although you can purchase it cheap at the store right in front of the resort. Bring your own wash cloths!! Silly but they don’t have any. Learn common Spanish phrases!! They barely speak English. They will hustle and hassle you every morning to buy a vacation package. Really annoying!! Checking in AND checking out is a NIGHTMARE!!! The lines wrap around and there’s only 1-3 staff helping. Their systems and processes are outdated so prepare to wait in the heat. Only one pool bar that is so busy! You’ll be waiting in line for a while. At the beach and even while you’re swimming, people will try to sell you stuff. It’s annoying! DON’T use USD. Convert your $$ to pesos or only use your card. Other than that, it’s pretty standard room. You have to pay for bottles of water. They only give you 2 to start. There’s no microwave. People are friendly for the most part. I would NOT stay here again.
This might of been good 20 years ago
Telephonemike (Ladner, Canada) on Jul 01, 2022
Trip with my wife and the first since COVID hit. Disappointed with the resort in general. Everything from the pool chairs to the quality of the food. If you’re reading this and haven’t booked anything yet, take my advice and keep searching. It’s a hard no to ever going back here for us.
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