Overview
Located in the heart of Toronto, The Fairmont Royal York has been Toronto's social and business centre for 80 years. Convenient to theatres, shopping and dining. The Fairmont Royal York provides both the elegance of its past and the finest in modern conveniences for today's travellers.
Check in
4 p.m.
Check out
12 p.m.
Rooms
1365
Inclusions
Rooms
- 1 queen bed, or 2 double beds
- City view
- No more than 4 guests in the room
- 1 queen bed, or 2 double beds
- City view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- King Bed on request
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- TV
- Mini fridge (on request)
- Microwave (on request)
Amenities
Lobby
Pool
Pool
Gym
Location
Reviews
TripAdvisor Traveler Rating
Thoroughly disappointed
Echo M on Feb 24, 2026
First time stayjng with Fairmont Royal York for a business trip in Toronto. Turned in late due to work to find a red stain in the middle of my bed. Upon calling front desk I am told housekeeping had gone home for the day. No alternatives, no offer to at least try and find me a new room, nothing...i kept pressing because it is on my bed and I expected more from a 5 star hotel....and in the end i am offered new sheets but i have to put it on myself, and a memo to housekeeping to come to me first thing in the morning. In the end someone brings me 2 flat sheets instead of bed sheets, and one was dirty as well so couldnt use that either. In the morning i run into housekeeping on my way out and inquired if they have a memo to change the bedding in my room. No. But they were friendly and told me they will change it immediately. The walls on the room are very thin and you can hear basic conversation in the next room/hallways. Not something the staff has control of but something to be aware of. I was cautious to turn on my tv late as I didnt want to disturb mh neighbours and would definitely not hold any business calls in these rooms. Upon returning home, I wrote a feedback email to the manager as indicated on the welcome email and it has been 7 days with no acknowledgement. I tried the general email also on the welcome email and received a failed delivery notice. I will absolutely not return to this hotel for my next business trip. Any requests during stays at the Mar**ot brand hotels are dealt with immediately regardless of when you message front desk and feedback sent is responded to by the next business day. I expected more from Fairmont branded hotels and am thoroughly disappointed.
Wonderful Stay
kimaX6672JN on Feb 22, 2026
When we are looking to come and stay downtown, we truly love and pick this hotel. From the moment you check-in until you check-out, your satisfaction is the hotels top priority. I loved receiving text messages asking if everything was to our satisfaction and if they can assist you with anything. Loved the customer service and staff. The room was clean, very cozy feeling always. But you can hear people talking or whatever in the adjoining rooms. The lounges especially the Reign and the Library lounge are truly incredible. Wonderful ambiance in this hotel. I also love that it’s connected to Union station and the path. So convenient!
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