All inclusive

Grand Memories Varadero

Varadero 4.5

Overview

Grand Memories Varadero is the perfect place to stay and enjoy Cuba's beautiful weather, beaches and crystal clear waters . Guests of all ages can enjoy exciting activities throughout the day with daily sports activities and evening entertainment. Lounge by the dazzling pools, enjoy a variety of land and water sports, work out at the fitness centre or rejuvenate at the spa. Children will have a great time at the Kids Club, which features a play area with supervised activities and games.

Check in

4:00 p.m.

Check out

12:00 p.m.

Rooms

960

Rooms

Standard Room
258 square feet
  • 1 king bed, or 2 single beds
  • No more than 4 guests in the room
Standard Room
258 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Superior Room
279 square feet
  • 1 king bed, or 2 single beds
  • Garden view or Pool view
  • No more than 4 guests in the room
Superior Room
279 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Superior Premium Room
279 square feet
  • 1 king bed, or 2 single beds
  • No more than 4 guests in the room
Superior Premium Room
279 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Premium Class includes:

  • Welcome Experience (refreshing towel services, Welcome cocktail, resorts tours and distinctive bracelet)
  • Personalized check in at private area.
  • Lounge or private salon.
  • Mini snacks in private lounge.
  • Beach-pool towels in the room.
  • Beach / Pool exclusive area with delivery of fruit assortments and tropical cocktail.
  • Towel service in private beach or pool area.
  • Exclusive Dinner (one per week outside restaurants with music show.
  • Management Cocktail (Tapas and beverages) once per week in Special place.
  • Preference reservation at a la carta restaurant (prior confirmation with the Butler upon arrival)
  • Premium drinks are available at select bars.
  • Breakfast in a la carta restaurants.
  • Lunch in a la carta restaurants.
  • Minibar re-stocked daily.
  • Concierge service in the lobby from 8.00 am to 5.00 pm.
  • Exclusive cocktail activity on the beach or private area.
  • Priority in reservations for extra activities (golf, diving, beauty salon, spa, nautical activities and sports fields) according to hotel facilities
  • Wellness Package (30% discount on SPA and beauty treatments)
  • Early Check in (subject to availability)
  • Late Check-out free (subject to availability.
  • Preferential rooms
  • Discount of 20 % in laundry services.
  • Exclusive Butler Service from 8.00 am to 10.00pm
  • Coordination of cleaning schedule through the Butler Service

Amenities


Location

Address
KM 18.5 Autopista Sur - Punta Hicacos, Varadero, Matazas, Cuba

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.8
  • Location 4.3
  • Rooms 3.6
  • Service 3.9
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Jan 1 - 8, 2026

Sara B on Jan 09, 2026

This was our first trip to Cuba and we travelled as a family of 4 with a 5 and 3 year old. We checked in on New Year’s Day. Overall I would say the hotel was ok. We paid for premium to be close to the beach, we could get to the main pool and the buffet/ restaurants in under a 10 minute walk. Room: our room was ready at 4pm, we had 2 double beds and a cot. The room was fairly clean, we did have to ask for housekeeping to come because the mirror had not been cleaned and there was toothpaste on it. The beds were very old, we could feel the springs in our back. Even the kids mentioned the bed was uncomfortable. We only had 2 beach towels for 4 people, so we had to request more and were given 2 more. Bedding was not changed for the duration of our stay. We got new bathroom towels once. We were given new water bottles each day. We had hot water each day. Food: we had low expectations coming in and I am happy we did. Breakfast was the best meal as they had an omelette station and pastries. Snack bar was meh. Hot dogs and pasta were always available and they were edible. They had chicken wings one day which were awesome, they had pizza one day too that looked great. Dinner at the buffet was ok. The restaurants were better but go in with realistic expectations. We brought lots of snacks for the kids and we are happy we did. A few days they had a bbq down by the beach and it was amazing, pork and a bunch each day and usually some veggie options. It was the best lunches that we had. Drinks: drinks were very limited and the mix was watered down so very strong rum flavour. The rum punch or beer were the best drink options. They often had sprite for the kids but that was about it. Beach: we spent lots of time at the beach and loved it. There was music at the beach, go early to get a spot. Water was very clear. There were lots of people selling on the beach but everyone was respectful. Pool: more of a beach person but spent some time at the pool, it was decent. Water was cold in the pool but the first 2 days the weather was cold so pool likely just needed some warmer weather to warm up. Overall cleanliness: this was probably the biggest issue I had. The public washrooms in the lobby, restaurant and at the pool were not well kept. Likely plumbing issues but they always stank. Like my kids would not go in because we all had to hold our breath. There was hardly ever toilet paper available. The women’s washroom at the pool had no toilet seats. When we went to the pool our first full day there someone had thrown up on the pool deck at night and it was not cleaned up until 11-12 the next day. It was disgusting and really off putting. It was seen by multiple staff and not cleaned up. Empty drinks were also not picked up, of course people should clean up after themselves but it was annoying that staff were also not cleaning up. Staff: the staff were all very kind and helpful, they were wonderful with my kids, always welcoming them, high fives, napkins made into flowers. We truly appreciate all the amazing staff there. Notes: bring bug spray, lots of mosquitos. Bring condiments if you like them, they did have some available but not guaranteed. Would recommend lots of snacks for kids or if you are a picky eater. If you need cutlery for your snacks, pack them. The buffet would not let you leave with anything. Final thoughts: I have never travelled elsewhere in Cuba but this is not a 5 star hotel overall, perhaps in Cuba. I would say a 2-3 star is more realistic. We did have a lovely vacation. We spent majority of time on the beach and were more than happy with the beach. The people were fantastic.

TripAdvisor users rated this property 5 out of 5

Grand

Maria Carla A on Jan 08, 2026

It's one of the hotels I've stayed at, and the staff is one of the best, especially the entertainment team. The gardens are beautiful, everything is clean, the pool is lovely, and they have many themed events like Canadian Day and Cuban Day. And the person who impressed me the most was Gold Teeth, and I will definitely return

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