man walking through airport

Learn about requirements to fly, destination requirements, testing requirements, insurance, safety tips, changes/refunds and more

Current travel advisories

Viajar desde o hacia el aeropuerto Aviso Para viajar en o entre Fecha de publicación Información adicional

Check your flight status to see if your travel plans are impacted by these advisories:

Self-serve support: Helpful tips

Skip waiting on hold and manage your booking online.

Additional advisories

Review advisories on happenings at popular airports, new entry requirements to Canada, passport gender identification for non-binary Canadians, how to spot travel scams and more.


Calgary International Airport (YYC) WestJet check-in counter

The domestic check-in counter is moving permanently to near Doors 1 to 4 on the Departures level. 


When you arrive at YYC, please follow the directional signage to our new location.


The closest spot to park is in Parkade 1 - Level 4 at the north end of building.

Vancouver International Airport (YVR) domestic check-in counter

Domestic check-in and International check-in are located in the Domestic Terminal Building on the Departures Level.


Transborder check-in is located in the US Terminal Building on the Departures Level.


Once you are checked-in, head to the C-Gates checkpoint for pre-board security screening.


Travel requirements

Health and safety

Scams and fraudulent schemes

Keep yourself safe from fraud by being aware of the tactics scammers use. If you think you’ve been the target of fraud, contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

Email phishing, fake ads, fake social media accounts, and telephone scams are used to lure people into giving out personal information such as credit card numbers and account login credentials. These scams impersonate trusted brands to appear authentic. 

How to protect yourself from fraud


  1. Keep your username and password confidential — a real WestJet representative will never ask for this information
  2. If you need to contact us, always use our official toll-free number
  3. Keep your credit card information confidential (outside of making a purchase from a trusted, secure website or phone line)
  4. Avoid clicking links or opening attachments in unsolicited emails
  5. Consider adding “call control” to your phone plan


How to spot common types of fraud

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