1. Home
  2. Contact us
  3. Email and share feedback

Contact us by email or share feedback

Whether we've disappointed you or went above and beyond, we want to hear from you. Your feedback allows us to improve our guest experience.

Please call us for new bookings, general inquiries, or changes to existing bookings.

Need help now? Please message us via Facebook or Twitter 24/7 for:

  • time sensitive questions about upcoming travel
  • assistance if you are currently in destination
  • feedback about a recent trip

 

Required fields

Please see our baggage status page to check on an existing claim.

Example: ABCDEF

Please give us more details about your WestJet Vacations package:

Maximum 4,000 characters

Would you like us to follow up with you?
Example: john@email.com
Example: john@email.com
Example: 5554443333

To help speed up the process, please provide your WestJet Rewards ID.

Example: 111222333

By submitting this information, you agree to WestJet's Content Submission Terms and to WestJet using the information in accordance with these terms.

Baggage

At WestJet, we care about your baggage too. From what to pack to how you can pack it, you'll find all you need to know right here.

Learn more